307 Email Communication Jobs - Page 11

We are Hiring! Walk-In Drive Alert! Location: ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Date: 14 June 2025 Time: 9 am to 3 pm POSITION SUMMARY: The BK Coordinator plays a critical role in managing and guiding mass tort dockets within the bankruptcy operations of CRM and Lien Ops teams. This position requires a deep understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK Coordinator will collaborate closely with the US BK attorneys, Trustees and internal stake holders like QSF team, and US BK Team to execute daily responsibilities. JOB RESPONSIBILITIES: Facilitate seamless collaboration between onshore and offshore teams to ensure efficient daily operations. Independently manage workflows by tracking and processing communications and tickets via email, Salesforce, JitBit, RAGIC, ARCHER Connect and other data sources. Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Perform mass data upload, data update, and contacts creation in Salesforce. Maintain and analyze databases using MS Excel Develop, document, and maintain Standard Operating Procedures (SOPs) and training materials. Oversee process transitions and provide On-the-Job Trainings (OJT) and Business as Usual (BAU). Train new and existing associates, ensuring adherence to performance standards. Monitor and report key metrics related to process performance. KNOWLEDGE AND SKILLS: Bachelors degree in Law 3 5 Years of experience in a US-based multinational corporation. Project management experience or certifications are highly desirable. Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint Experience in reviewing and drafting legal documents/ email communications. Strong data analysis capabilities, with an eye for detail to identify and correct errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively PREFFERED KNOWLEDGE: Familiarity with US legal laws or bankruptcy processes is an advantage. Experience in operations or business analysis. You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com

Were Hiring! Walk-In Drive Alert! Location: ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Date: 14 June 2025 Time: 9 am to 3 pm POSITION SUMMARY: The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. JOB RESPONSIBILITIES: Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. KNOWLEDGE AND SKILLS: Bachelors degree in any field (preferably in Law/ BBA or commerce). 2 - 4 Years of experience in a US-based multinational corporation. Project management experience or certifications are highly desirable. ISO 9001 onwards any such certification is preferrable Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively PREFFERED KNOWLEDGE: Familiarity with US legal laws or bankruptcy processes is an advantage. Experience in operations or business analysis You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com

Key Responsibilities: Enquiry Management: Ensure every customer and supplier enquiry is promptly attended to and that responses (quotations, COAs, technical sheets, offers) are sent on time without fail. Document Review & Quality Control: Review all documents prepared by the Business Development and Sourcing Executives (technical documents, offers, emails) before sending to customers/vendors check for accuracy, completeness, and formatting. Internal Coordination: Coordinate closely with the BD Executive and Sourcing Executive to ensure all customer requirements are understood, prioritized, and responded to in a professional and timely manner. Error-Free Communication: Proofread and vet all outgoing emails and documents to customers and vendors to ensure there are no mistakes, missing information, or incorrect attachments. Export-Import Compliance: Ensure adherence to export-import regulations (DGFT, Customs, INCOTERMS) and country-specific trade compliance with the help of the Export Executive Team Supervision: Guide the sourcing and BD executives to ensure discipline in handling enquiries, maintaining document accuracy, and timely communications. Follow-up Management: Maintain tracking systems (Excel or CRM) for enquiries, quotations, and pending customer/vendor responses; escalate delays as needed. Reporting: Prepare daily or weekly status reports for the Director covering key pending items, important customer/vendor updates, and any escalations. Compliance and Best Practices: Ensure that all documentation practices are aligned with internal SOPs and international customer expectations. Preferred candidate profile: A good Master's degree in Commerce, Science, or Pharma (MBA/PG in International Business is a plus, and Additional Computer qualifications are given preference). Experience in Enquiry Management, Business Coordination, Customer Documentation Control and Customer management skills, in merchant export /trading, or manufacturing companies engaged in PHARMA APIs or Excipients business. Excellent typing speed and Email management skills Strong proofreading and communication skills. Attention to detail, with a zero-error approach to document management. Familiarity with handling pharma Excipient/API documents like COAs, technical datasheets, and commercial offers. Proficiency in MS Office (Excel, Word, Outlook); experience with CRM tools is a plus. Highly organized, proactive, and able to work independently.

Role & responsibilities ABILITY TO MEET DEADLINES AND PERFORM WELL UNDER TIME PRESSURE. PREFERABLY FROM NBFC/BANKING BACKGROUND. PROVEN EXPERIENCE IN COLLECTION/LEGAL STRONG INTER-PERSONAL SKILLS. STRONG ANALYTICAL SKILLS WITH THE ABILITY TO COLLECT, ORGANIZE, ANALYZE AND DISSEMINATE SIGNIFICANT AMOUNTS OF INFORMATION WITH ATTENTION TO DETAIL AND ACCURACY. SHOULD BE ABLE TO MANAGE WHOLE CYCLE OF LOSS POOL AND WRITE OFF CASES MAINTAINING AND UPDATING LOSS DCL EXECUTION OF LOSS LEGAL TOOL WILL BE TAKING CARE OF HARD BUCKET COLLECTION LOSS RECOVERY MUST HAVE KNOWLEDGE OF HARD BKT COLLECTION,LEGAL TOOLS,LOSS POOL ,LOSS ON SALES

Key Responsibilities: Support CEO in managing daily schedule, meeting coordination, and timely follow-ups Create and manage executive-level presentations, Excel reports, and business summaries Draft, review, and respond to business emails on behalf of the CEO. Prepare and monitor budget vs actual reports and other business performance metrics. Liaise with internal stakeholders for cross-functional project updates and task execution. Maintain confidentiality and handle sensitive data with discretion. Coordinate logistics for leadership meetings, offsites, and client interactions. Track action items assigned by the CEO and ensure timely closures. Conduct market research and prepare briefing notes for strategic initiatives. Assist with key internal communications and documentation. Key Performance Indicators (KPIs): Timely and accurate submission of reports/presentations CEO calendar efficiency and minimized scheduling conflicts Budget vs actual variance reporting accuracy Task/decision follow-up and closure rate Role & responsibilities

Job Information Job Opening ID ZR_2316_JOB Date Opened 15/07/2024 Industry FMCG/Foods/Beverage Job Type Work Experience 1-2 years Job Title Sales- Coordinator City Vadodara Province Gujarat Country India Postal Code 390001 Number of Positions 1 Analyzing the data. Client data management, maintaining and preparing analytical data of client purchasing pattern. Updating sales sheet, in terms of monthly, quarterly and can review the data for sales team . Preparing monthly presentation for monthly meetings and helping team for giving vital information about the client from existing customer data. Back support as and when marketing person are in field. Coordinate sales by managing schedules. Maintaining documents and communicating relevant information. Respond to complaints from customers and give after-sales support. Processing orders within stipulated time. Payment & c-form follow ups. Filling up vendor questionnaires Candidate should be proficient in Excel, Power Point and email communication. Should have good typing speed. Should have good communication skills. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Prepare and submit Tender documents Handle emails and official communication Keep records of all tenders Talk to departments for updates Do general office work and filing Good communication in English And Hindi Required Candidate profile Female candidate only Graduate in any stream 2+ years of experience in government tender work Basic computer skills (MS Word, Excel, Internet, Email) Good Communication Skill in English And Hindi Perks and benefits Bonus ,PF, Gratuity and other Additional Benefits

- Support recruitment by conducting telecalling, data entry, and CV screening/verification - Coordinate with candidates via email, WhatsApp, and phone. - Ensure timely updates and accurate documentation Required Candidate profile - Detail-oriented graduate with strong Excel and IT Skills - Must have prior experience of telecalling, handling emails/WhatsApp - Must have excellent communication in English ( Verbal & Written)

Designation : NON voice (Chat & mail process) Qualification :Any degree( BSC,BCOM,BBA,BA,BCA ) Experience : Freshers only Salary : 15 TO 18 K Eligibility : 2020 to 2025 Shifts : Rotational shifts Contact: Sowmya HR : 8124 404 404 Call or what up

Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan Educating members on our tools and features to enhance adoption and retention Attending to issues faced during the member lifecycle Support members via the in-app chat service, emails and over the phone throughout the member journey Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required Address member complaints in a compassionate and patient manner Strive to achieve high member satisfaction by going above and beyond and delivering a WOW member experience every time Motivate and encourage members across the member journey to maximize member satisfaction Collaborating with the rest of the team on new member-centric initiative Proactively review the user journey, find and work upon areas of improvement Excellent written and verbal communication skills and strong command over English language Collaborative and result orientedStructured approach of thinking and executionStrong sense of service orientation and solution driven approach

Candidates who can communicate with customers on email. The candidate must have strong written communication skills and the ability to communicate with customers via email effectively. They should be able to empathize with customers, address their concerns or inquiries, and provide clear and professional responses. The candidate should also be detail-oriented, proactive, and able to work independently. Experience in customer service or a similar role is preferred. Preferred candidate should be from Qualified Legal profile or English Literature Background. Requirements: Candidates who can communicate with customers on email. The candidate must have strong written communication skills and the ability to communicate with customers via email effectively. They should be able to empathize with customers, address their concerns or inquiries, and provide clear and professional responses. The candidate should also be detail-oriented, proactive, and able to work independently. Experience in customer service or a similar role is preferred. Preferred candidate should be from Qualified Legal profile or English Literature Background.

Roles & Responsibilities :- * Daily coordination with drivers and DSEs * Tracking and reporting of depot-related issues * Timely communication with central teams * Supporting software updates and VTPIS coordination * Maintaining operational records and preparing reports * Basic computer/system knowledge (MS Office, email, report entry, etc.)

Source and identify consultants for client needs Engage with consultants, vendors, and clients for requirements or issue resolution Prepare submission packages with resumes and skill matrices. Collaborate daily with management and clients. House rent allowance Performance bonus

Responsibilities: * Manage email database & campaigns * Collaborate with sales team on lead generation * Optimize email performance through analytics * Create compelling email content * Schedule bulk mailings

Job Description IT Company Position Overview We are seeking an experienced Customer Service Team Lead to manage our customer support team and drive service excellence. This role combines hands-on customer support with team leadership, process improvement, and strategic planning to ensure exceptional service delivery in our IT environment. Leadership Responsibilities • Lead and mentor a team of 5-8 Customer Service Representatives • Develop and implement training programs for new team members • Conduct regular performance evaluations and provide constructive feedback • Create and maintain team schedules to ensure adequate coverage • Set and monitor individual and team KPIs • Foster a positive team culture that promotes excellence and continuous improvement • Collaborate with other department leads to improve cross-functional processes • Manage escalated customer issues and complex support scenarios Operational Responsibilities • Monitor and optimize customer service workflows and processes • Analyze customer service metrics and prepare regular performance reports • Develop and maintain standard operating procedures • Implement and oversee quality assurance programs • Manage the customer service ticketing system and suggest improvements • Create and update knowledge base articles and support documentation • Participate in project planning for new product releases and features • Handle VIP client relationships and escalated support cases Required Qualifications • Bachelor's degree in Business, IT, or related field • 5+ years of customer service experience in IT/software industry • 2+ years of team leadership or supervisory experience • Strong technical background with understanding of IT infrastructure • Proven track record of team development and performance improvement • Experience with CRM systems and help desk software • Excellence in written and verbal communication • Strong analytical and problem-solving abilities Leadership Skills • Strong team building and coaching abilities • Excellent conflict resolution skills • Strategic thinking and planning capabilities • Change management expertise • Decision-making and problem-solving prowess • Budget management experience • Ability to influence and negotiate Career Growth Opportunities • Path to Customer Service Manager • Opportunities for cross-functional leadership roles • Executive leadership development programs • International team management possibilities Key Performance Indicators • Team performance metrics and satisfaction scores • Customer satisfaction rates • First response and resolution times • Knowledge base effectiveness • Team retention rates • Quality assurance scores • Process improvement initiatives • Budget management Company Culture We are a forward-thinking IT company that values innovation, leadership, and exceptional customer service. Our Team Leads play a crucial role in shaping our service culture and developing future leaders.

Responsible For Sending Quotations To Our Clients, E-Mailing Payment Reminders And Follow Up For Payments Over Call, Co-Ordination With Sales Staff, Requirements: Basic Excel (With Formulas), Ms Word, E-Mailing In Professional Way, Tally (optional) Perks and benefits Annual Bonus, Monthly Leave

We seek an experienced, smart female Back Office Executive to handle day-to-day operations and ensure smooth internal processes. Data entry , record maintenance & Canva Managing email communication Assisting & coordinating with internal departments Required Candidate profile Proficiency in MS Office tools and Canva. Strong communication and coordination skills. Attention to detail, multitasking ability and time management. Immediate joiners and females are preferred.

TNQTech is looking for an operations trainee to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As an operations trainee, you will interact with customers and ensure that deliverables meet customer expectations. You will work closely with data, and will monitor schedules to ensure on-time deliveries. Trainee Operations: Role & responsibilities: Work closely with managers to ensure deliverables are as per standards and customer expectations Collate, validate, and present data Manage and interact with customers via emails and calls Maintain and update trackers, and follow-up, monitor, and deliver the days schedule Track and analyze key performance indicators to ensure goals are met Maintain accurate records and reports using Excel and other management tools Should be interested to work in rotational shift. If interested send your updated CV to niketa.paul@tnqtech.com, or contact to 7824821204.

Provide high level executive assistance to the Managing Director to ensure a smooth workflow Monitor and manage all phone calls and emails, prioritise actions and escalate where necessary Extensive diary and Calendar management including complex meetings with Clients, Internal and external stakeholders, and other appointments and commitments with the internal team. Provision of Personal assistance functions as required Ensure that the Managing Director is informed in advance and fully prepared for all upcoming commitments including necessary briefings, papers, travel arrangements, client meetings Extensive travel management including flights, accommodation, itineraries and expenses in coordination with the Admin Provide assistance and support including preparation of agenda, papers, minutes and actions Prepare and format documentation including correspondence, submissions, and reports Assist in preparation and formatting of presentations Open to travel extensively with Managing Director for certain Meetings and Briefing other duties as directed.

We are seeking a detail-oriented and customer-focused Email Support Executive to handle inbound customer queries and service requests via email. The ideal candidate should have excellent written communication skills, a proactive approach to problem-solving, and the ability to provide accurate and timely responses in a professional tone. Role & responsibilities Respond to customer inquiries via email in a clear, professional, and timely manner. Analyze customer issues and provide accurate, relevant solutions or escalate to appropriate departments when required. Maintain detailed and organized records of customer interactions using CRM or ticketing systems. Follow predefined workflows and standard operating procedures (SOPs) to ensure service quality and consistency. Coordinate with internal teams (tech support, sales, logistics, etc.) to resolve issues and provide updates to customers. Meet daily productivity and quality targets (response time, resolution time, customer satisfaction). Identify recurring issues and suggest process improvements or knowledge base updates. Stay updated with product or service offerings, policy changes, and internal tools. Preferred candidate profile Diploma or Bachelors degree in any discipline (preferred: communications, business, or related fields). 1–4 years of experience in email or customer support roles.

About the jobAs our Service Support Engineer, you will be at the forefront of delivering top-tier customer service and technical expertise You are not just an engineer; you are ensuring our clients' technology experience is nothing short of exceptional :Responsibilities include, but not limited to:Accept incoming client troubleshooting calls and make outbound calls in response to email requests Engaging in voice and email communication with clientsTroubleshoot client side issues via screen share tools as neededTroubleshoot server and cloud applications as neededLaptop/Desktop preparation and setup, utilizing knowledge of Windows and its configuration and knowledge of network environment and inter-connectivity with servers and printersClient account administration in Office 365 and Active DirectoryTracking scheduled work, engaging in communication around that scheduling, and updating the schedule and client as changes occurAssess the need for documentation updates and inform management of any necessary changesQualification and Technical experience Required:At least 6 years of professional work experience in the IT industryKnowledge of Apple devices and MacOS is mustExperience with Apple MDM such as JAMF is added advantageExpertise of Intune and Microsoft Modern WorkplaceExpertise in Windows configurations and servicesExpertise of DNS (internal and external)Expertise of networking, both physical and virtualIntermediate knowledge of cloud solutions (AWS, Azure, or OCI)Working knowledge of virtualization, clustering, and high availabilityWorking knowledge of Active Directory (Both on-premises and Azure AD)Working knowledge of M365 licensing, configuration, best practices, and feature set

Responsibilities: Develop international business opportunities through WhatsApp marketing & email campaigns. Manage client relationships via phone, email & WhatsApp. Annual bonus

Job responsibilities - End to end order processing for e-transcripts delivery Email and phone correspondence with students and university officials Working meticulously with the CRM system Maintaining reports in XLS Eligibility - Bachelor's degree in any stream 2-5 years of experience in education counselling / college admissions department Excellent verbal communication skills in multiple languages Excellent email communication skills Proven meticulous approach to the job Should be a local resident of Pune for 5+ years

Roles and Responsibilities Convert leads into potential customers by providing excellent customer service and resolving their queries promptly. Collaborate with international teams for successful business development. Provide email support and process emails efficiently.

Desired Candidate Profile 2-5 years of experience in digital marketing or a related field. Proficiency in computer skills, English language, website management, CRM software, LinkedIn marketing, digital marketing. Strong understanding of digital marketing principles.