Claims Associate - Non-Medical Assessment(B.Pharma/M.Pharma)

Claims Associate Non-Medical Assessment

Company:

Department:

Educational Qualification:

Position Overview

Claims Associate – Non-Medical

Key Responsibilities

• Productivity & TAT Adherence:

   Ensure consistent achievement of assigned productivity targets within defined Turnaround Time (TAT) guidelines.

• Cross-Team Coordination:

   Coordinate with internal stakeholders and cross-functional teams to resolve queries, enhance workflow efficiency, and enable timely claim closures.

• Proactive Performance Management:

   Take accountability for individual performance, seek feedback, and proactively engage with the Team Lead or Process Head for support and process clarity.

• Quality Assurance:

   Maintain high levels of accuracy and attention to detail to meet or exceed quality benchmarks for claims processing.

• Audit Responsiveness:

   Take ownership of any audit feedback received and implement corrective actions promptly to ensure continuous improvement and compliance.

Experience & Qualifications

Experience:

Education:

Key Skills Required

• Basic understanding of insurance or the healthcare domain (preferred)
• Willingness to learn and adapt to internal systems and processes

Behavioral Competencies

• Communication:

  Clear and prompt communication with internal stakeholders

• Assertiveness:

  Confidence to raise concerns or seek help as needed

• Proactiveness:

  Self-motivated with a drive to improve and achieve goals

Why This Role Matters

Claims Associate – Non-Medical