Electrical Sevice Manager

Job Description

Job Description: Service Manager No. of Vacancies: 01 Location: Panchkula (HR) Qualification: Degree in Electrical or equivalent/I.T. I, 5 years working experience. Job brief We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times. The ideal candidate should possess hands-on experience in battery servicing and the repair of Air Circuit Breakers (ACBs), ensuring safe and efficient electrical system operations." Responsibilities · Perform routine maintenance on technical equipment. · Diagnose and repair mechanical and electrical issues. · Travel to client sites to provide on-site support. · Implement effective solutions to minimize equipment downtime. · Provide training and support to clients on equipment operation and maintenance. · Maintain detailed records of service activities and repairs. · Collaborate with team members to improve service processes. · Stay up-to-date with industry trends and advancements. · Ensure compliance with safety regulations and standards. · Assist in the installation and setup of new equipment. · Conduct performance tests to ensure equipment is functioning properly. · Provide technical support and troubleshooting assistance to clients. · Develop and maintain strong relationships with clients. · Prepare and submit service reports and documentation. · Manage inventory of spare parts and tools. · Participate in continuous improvement initiatives. · Respond to emergency service requests in a timely manner. · Coordinate with other departments to resolve complex issues. · Provide feedback to product development teams based on client experiences. · Ensure customer satisfaction through effective communication and service delivery. Requirements and skills · Proven experience as a Service Engineer or similar role. · Strong understanding of mechanical and electrical systems. · Excellent problem-solving skills. · Ability to work independently and as part of a team. · Willingness to travel to client sites as needed. · Strong communication and interpersonal skills. · Attention to detail and commitment to quality. · Ability to read and interpret technical manuals and schematics. · Proficiency with diagnostic tools and equipment. · Knowledge of safety regulations and standards. · Ability to manage multiple tasks and priorities. · Strong organizational skills. · Proficiency in Microsoft Office Suite. · Valid driver's license and reliable transportation. · Ability to lift and carry heavy equipment. · Experience with customer service and support. · Ability to work under pressure and meet deadlines. · Willingness to participate in ongoing training and development. · Strong technical aptitude and willingness to learn new technologies