EdTech Counsellor

Logix Incorporation is delighted to offer a rewarding career opportunity for the position of EdTech Counsellor (Females Only).

Position Details:

• Working Hours: 10:30 hours per day, 6 days a week
• Salary: To be discussed after your interview and performance evaluation

Job Summary:

Key Responsibilities:

• Interact with students and parents to understand their academic goals, challenges, and learning requirements.
• Provide appropriate guidance on EdTech products, courses, and learning solutions.
• Conduct regular counselling sessions to assist students in selecting the right programs.

Sales & Conversion:

• Convert leads into successful enrollments by understanding customer needs and recommending tailored solutions.
• Achieve monthly sales targets through effective counselling and relationship management.
• Follow up with prospective leads to maximize conversion rates.

Client Relationship Management:

• Build and maintain strong relationships with students and parents to ensure satisfaction and long-term engagement.
• Address client queries, concerns, and feedback with professionalism and empathy.
• Ensure a high level of customer satisfaction by providing continuous support and guidance.

Market Awareness & Reporting:

• Stay updated with EdTech products, industry trends, and competitor offerings.
• Provide insights into customer preferences to support product and sales strategy improvements.
• Maintain accurate records of leads, conversions, and feedback using CRM tools.

Collaboration & Teamwork:

• Work closely with the sales and marketing teams to ensure smooth lead flow and campaign success.
• Participate in training programs to enhance product knowledge and counselling skills.
• Contribute to team discussions, sharing feedback and ideas for better customer engagement.

Required Skills & Qualifications:

• Bachelors degree in Education, Psychology, Business, or a related field.
• Minimum 5+ years of experience in counselling, sales, or customer service (preferably in the EdTech sector).
• Excellent verbal and written communication skills with the ability to influence decisions.
• Strong interpersonal skills and empathetic approach while counselling students and parents.
• Proficiency in CRM software, lead management tools, and Microsoft Office Suite.

Preferred Skills:

• Prior experience in counselling for online learning platforms, educational software, or EdTech services.
• Strong negotiation and persuasion skills to drive sales conversion.
• Ability to thrive in a fast-paced, target-driven environment.

What We Offer:

1. Competitive salary and attractive performance-based incentives.
2. A collaborative, growth-oriented work culture that values innovation and client success.
3. Opportunities for career growth and professional development in the EdTech industry.

Application Process:

Note: Only Female candidates are eligible to apply for this role.
When applying, kindly include "EdTech Counsellor Application [Your Name]" in your subject line or message.