Posted:1 day ago|
Platform:
On-site
Full Time
Role Description
This is a full-time on-site role for an E-commerce Specialist, located in Indore. The E-commerce Specialist will be responsible for managing online sales channels, optimizing listings, analyzing sales data, and coordinating with various departments to ensure seamless operations. Duties include overseeing order fulfillment, enhancing customer service processes, and implementing strategies to drive online sales and improve customer satisfaction.
Experience: 2+ years required in E-commerce Operation
Location: Indore, India
Key Result Area
● Prepare and maintain daily/weekly/monthly e-commerce performance dashboards and reports (sales, inventory, returns, logistics, etc.)
● Analyze data and trends across marketplaces (e.g., Amazon, Flipkart, Meesho, etc.) and own website
● Coordinate with the operations teams to ensure data flow and accuracy
● Create ad hoc reports for leadership and department heads
● Maintain master data such as SKU mapping, pricing updates, product listings, and catalog records
● Identify process gaps and recommend automation or improvements
● Handle data cleaning, validation, and standardization
● Coordinate with the tech team for data integration across systems (ERP, CRM, etc.)
Hitya Global
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