E-Commerce Operations Executive

About Kalor Trading Company:

Kalor Trading Company is a fast-growing B2B and D2C distributor of healthcare, wellness, and lifestyle products. With a presence on leading platforms like Amazon, Flipkart, Tata 1mg, Pharmeasy, FirstCry, and more, we specialize in managing end-to-end operations — from procurement and warehousing to listings and digital strategy.

Key Responsibilities:

• Marketplace Listings:

  Create, optimize, and manage product listings (titles, bullets, descriptions, A+ content) across marketplaces.

• Inventory Management:

  Monitor inventory across platforms; coordinate with warehouse and procurement to avoid stockouts/overstocking.

• Order Fulfillment:

  Ensure timely processing of orders, manage return/refund cases, and handle customer inquiries.

• Performance Tracking:

  Analyze sales, ads, and traffic reports; maintain weekly/monthly dashboards.

• Seller Support:

  Communicate with marketplace support teams (Amazon, Flipkart, etc.) for listing and account resolutions.

• Content Coordination:

  Work with design and content teams for image updates, banners, A/B testing, and seasonal refreshes.

• Process Improvement:

  Proactively identify and fix inefficiencies in supply chain, listing, and operations workflows.

Must-Have Skills & Experience:

• 1–3 years of hands-on experience in e-commerce operations (preferably in lifestyle, fashion, or wellness categories).
• Strong understanding of inventory management, ERP/WMS tools, and stock reconciliation.
• Proficiency in managing platforms like Amazon Seller Central, Flipkart Seller Hub, Meesho, Tata 1mg, etc.
• Excel/Google Sheets: confident with pivot tables, VLOOKUP, and data cleaning.
• Basic understanding of PPC/ad campaign tools and marketplace promotions.
• Excellent communication skills in English and Hindi.
• Highly organized with strong attention to detail and multitasking ability.