E-Commerce Marketing Manager

About the Company

Mode Retails Sales & Marketing Pvt. Ltd. is a leading Indian manufacturer of eco-friendly incense sticks and natural incense-based products under the flagship brand Prabhu Shriram. With a robust presence across general trade, modern trade, exports, institutional sales, and e-commerce platforms, we are committed to delivering 100% Charcoal-Free, Chemical-Free, and Health-Friendly products to our customers.

Position Overview

We are looking for a results-driven and detail-oriented E-commerce Executive Manager to manage and scale our online business operations across major marketplaces. The ideal candidate should possess in-depth knowledge of online marketplaces, seller portals, catalog management, order processing, and performance optimization to drive revenue growth.

Key Responsibilities

• Oversee end-to-end e-commerce operations across platforms such as Amazon, Flipkart, Meesho, Snapdeal, and the company’s website.
• Manage product listings, cataloging, pricing strategies, descriptions, keywords, and image uploads in line with platform guidelines.
• Monitor inventory levels, stock updates, and order fulfillment, ensuring timely processing of orders, returns, and refunds.
• Plan and execute promotional campaigns, seasonal offers, and discount strategies to enhance visibility and increase sales.
• Analyze sales data, marketplace performance reports, and customer insights to recommend data-driven improvements.
• Collaborate closely with warehouse, dispatch, and customer service teams for seamless order management.
• Handle customer feedback, ratings, and reviews, ensuring positive brand reputation and compliance with platform policies.
• Partner with digital marketing teams for SEO/SEM optimization to drive organic and paid traffic.
• Stay updated on e-commerce trends, platform updates, and competitor strategies to maintain a competitive edge.

Requirements

• 3–4 years of proven experience in e-commerce operations management across multiple marketplaces.
• Strong expertise in backend seller tools such as Amazon Seller Central, Flipkart Seller Hub, etc.
• Proficiency in MS Excel, Google Sheets, and basic analytics tools.
• Excellent communication, problem-solving, and coordination skills.
• Ability to work under pressure, meet deadlines, and achieve sales targets.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
• Prior experience in the FMCG or Consumer Goods sector is a strong advantage.

Compensation & Benefits

• Competitive Salary: ₹45,000 – ₹55,000 per month.
• Performance-based bonus and yearly bonus.
• Leave encashment and paid sick leave.
• Day shift schedule with in-person work culture.

How to apply