E-Commerce Manager

We are seeking an experienced and driven eCommerce Team Leader to manage the day-to-day operations of our online retail platforms. This role involves supervising a team responsible for product listings, order processing, customer service, and online merchandising. The ideal candidate will be a hands-on leader with strong organizational and communication skills, and a solid understanding of eCommerce platforms, digital marketing, and online consumer behavior. 1.    Product Identification with Brand and Category 2.    Apply for Brand Approval at respective E Com Portal 3.    Product / SKU List Preparation with Model Detail, MRP, GST %, GST Value and Purchase Price 4.    Minimum 5 SKU for each Model 5  Procurement of Material from T1 / T2 Partners 6       Price Negotiation and Pickup arrangement to office 7       Analysis of Sales data for bulk procurement 8       SPF (Seller Protection Fund) Case Logging in E Com Portal 9       Sales & Return Analysis 10. Price Management of all SKU’s 1.    Dispatch and Manifest with QR code and Proper packing of material. 2.    Check the packaging of the product in return shipment and while sending again to customer. 3.    Preparation of Return and Dispatch Sheet 4.    Raised tickets 5.    Product listing and publishing after QC passed 6.    Check Competitive Pricing. 7.    Getting orders with proper SLA management. 8.    Maintain Stock Data  9.    Settlement and the competitive pricing 10 Getting orders with proper SLA management. Key Performance Indicators (KPIs):Online sales and revenue growth Website traffic and conversion rates Customer satisfaction and response time Accuracy and timeliness of product listings Team performance and engagement