E-Commerce Head

E Commerce Marketplace Operations Oversight:

· Oversee day-to-day marketplace workflows and ensure timely closure of pending actions from Brand Managers.

· Lead structured Weekly Business Reviews (WBR) with Brand Teams to align on growth, performance, and key KPIs.

· Ensure priority items (PO confirmations, campaign readiness, content updates) are completed on time.

E Commerce Platform Account Management (Amazon):

· Liaise with Amazon Account Managers to drive business initiatives, resolve roadblocks, and align with seasonal priorities.

· Audit cost structures on Seller Central & Vendor Central and ensure optimal pricing and healthy contribution margins.

· Monitor and ensure Buy Box ownership and pricing competitiveness for all hero SKUs.

E-Commerce Marketplace Retail Contribution & Product Analytics:

· Track and review RC metrics for new launches and top sellers.

· Drive growth by identifying gaps in assortment, pricing, and keyword optimization.

· Ensure Listing Quality Score (LQS) is maintained through regular audits and content refreshes.

Team & Cross-Functional Alignment:

· Guide Brand Managers on workflow, planning, and performance management.

· Act as a central POC between category, creative, supply chain, and ad teams to streamline execution.

· Review Brand Executive and Manager output, and provide structured feedback for efficiency.

Operational Issue Handling & Escalation:

· Troubleshoot and resolve issues related to listings, orders, pricing, or platform flags.

· Maintain and monitor trackers for Amazon case logs, suppressed SKUs, and campaign success.

· Collaborate with the design/content team for timely A+ content improvement and listing enhancements.

Job Type: Full-time

Pay: ₹40,000.00 - ₹70,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person