E Commerce Ebay Executive

Location: Viman Nagar, Pune.

Job Type: Full-Time

Experience: 1-3 years.

Work from Office- Monday to Friday Working Days.

Timings- Day shifts. 11am-08.00pm

No Cab Services.

Responsibilities:

Job Overview

Key Responsibilities

EBay Account Management

• Listing Optimization: Assist in creating and optimizing product listings for improved visibility on both platforms, ensuring SEO-friendly titles, descriptions, and images.
• Product Inventory & Fulfillment: Monitor inventory levels to prevent stockouts or overstocking and coordinate timely fulfillment through FBA and WFS.
• Sales & Performance Monitoring: Track key metrics such as Buy Box percentage and sales velocity, while analyzing reports to identify growth opportunities.
  

Advertising & Promotions

• Ebay Advertising: Support the execution of PPC campaigns and manage budgets to optimize ad performance for better ROI.
• Promotions & Deals: Help plan and execute promotions to drive traffic and sales, adjusting strategies based on performance metrics.
  

Compliance & Brand Protection

• Platform Compliance: Ensure adherence to Ebay's policies, resolving operational challenges as they arise.
• Brand Protection: Monitor for unauthorized sellers or counterfeit products to maintain brand integrity.
  

Customer Service & Support

• Customer Engagement: Respond promptly to customer inquiries and resolve order-related issues to ensure high satisfaction levels.
• Review Management: Monitor customer feedback to improve overall customer experience.
  

Data Analysis & Reporting

• Sales & Inventory Reports: Assist in creating performance reports that provide insights into product performance.
• Competitive Analysis: Conduct research on pricing trends and identify product opportunities within both marketplaces.
  

Key Skills & Qualifications

• 1-3 years of experience managing Ebay Seller Central.
• Basic understanding of listing, advertising, and fulfillment processes on both platforms.
• Familiarity with PPC advertising and ability to assist in campaign execution.
• Proficiency in Microsoft Excel for data analysis and report creation.
• Strong communication skills with attention to detail for optimizing listings.