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Description
Job Title: E-commerce Operations & Digital Storefront Specialist Location: Lucknow Experience Level: 0-4 Years (Freshers with relevant skills and strong motivation are encouraged to apply!) About Us: TPSTECH.in, is a trusted and experienced e-commerce company that has been a pioneer in delivering high-quality online shopping experiences since 2014. At TPS, we strive to become India’s leading eCommerce organization for tech powered products & services by revolutionizing the digital buying experience. Being ahead of ever-rising customer expectations demands exceptionally high customer obsessed & focused team. Our mission is to empower small and medium businesses with the digital tools and solutions they need to thrive in the fast-paced online world. We achieve this by offering a comprehensive suite of services that goes beyond just selling products. This includes: A Robust E-commerce Store: Providing a wide range of PC components, displays, storage, laptop accessories, and other IT essentials. Specialized E-commerce Services: Including Business Analytics, Digital Marketing, SPN (Service Provider Network) & Cataloguing Services, and E-commerce Business Consulting. Innovative Software Solutions: Developing key e-commerce applications like TAS (Attendance Management Software) and ReCube (Returns Management Software) to streamline business operations. At TPSTECH, our values champion creativity and collaboration . We believe in the power of teamwork to spark innovation and foster a community where every idea is valued. We're committed to providing innovative and affordable web solutions that transform online presence into a powerhouse of success. The Opportunity: Are you a detail-oriented, tech-savvy individual with a passion for e-commerce and a knack for problem-solving? We're looking for a proactive E-commerce Operations & Digital Storefront Specialist to take full ownership of our online presence. This is a unique opportunity for someone with 0-4 years of experience to make a significant impact, drive tangible results, and build a critical function from the ground up. If you're eager to learn, take initiative, and ensure our online presence shines, we want to hear from you! What You'll Do: As our E-commerce Operations & Digital Storefront Specialist, you will be the go-to person for ensuring our online storefront is always performing optimally and driving revenue. Your key responsibilities will include: E-commerce Platform Management: Integrate, optimize, and regularly audit Google Merchant Center feeds to ensure product data accuracy, compliance, and maximum visibility. Conduct regular audits of all product listings for accuracy, completeness, and adherence to brand guidelines. Coordinate the launch of new IT brands and products on the storefront, ensuring seamless integration from staging to live. Website Health & Performance: Monitor and troubleshoot site-speed problems and other technical issues affecting user experience. Collaborate with IT/development teams (if applicable) to resolve complex technical issues and implement improvements. Ensure the smooth functioning of all website features and functionalities. Content & Campaign Support: Refresh and update homepage banners, promotional graphics, and other dynamic content to support marketing campaigns and business objectives. Ensure promotional campaigns are set up correctly and launched on schedule, minimizing missed deadlines. Assist with SEO best practices for product listings and site content. Data & Reporting: Track key e-commerce metrics related to site health, product performance, and campaign effectiveness. Provide regular updates and insights on the online storefront's performance. Process Improvement: Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations. Document processes and best practices for future reference. What We're Looking For: Education: Bachelor's degree in Business, Marketing, Information Technology, Computer Science, or a related field. Experience: 0-4 years of experience in e-commerce operations, digital marketing, website management, or a similar role. Fresh graduates with relevant projects or internships are highly encouraged. Technical Aptitude: Familiarity with e-commerce platforms (e.g., Shopify, Magento, WooCommerce, or similar). Basic understanding of Google Merchant Center and Google Analytics. Comfortable with data entry, spreadsheet management (MS Excel/Google Sheets), and basic troubleshooting. Exposure to HTML/CSS for minor content adjustments is a plus. Analytical & Problem-Solving Skills: Ability to identify issues, analyze data, and propose effective solutions. Proactive & Ownership Mindset: Eager to take initiative, identify areas for improvement, and drive projects to completion without constant supervision. Attention to Detail: Meticulous in reviewing product listings, campaign setups, and website content. Communication Skills: Excellent written and verbal communication, with the ability to collaborate effectively with internal teams. Bonus Points if you have: Experience with specific e-commerce tools or platforms. Knowledge of SEO best practices for product content. Why Join Us? Be a foundational member of our growing team and shape the future of our online presence. Enjoy significant autonomy and the opportunity to make a tangible impact from day one. Work in a dynamic environment where your ideas are valued. Opportunity for professional growth and learning within the e-commerce domain. Competitive compensation package commensurate with experience. How to Apply: If you are a driven individual looking for a challenging yet rewarding role, please submit your resume and a brief cover letter explaining why you are the ideal candidate for this position to hr@tpstech.in In your cover letter, please highlight any relevant projects, internships, or experiences that demonstrate your suitability for this role. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Ability to commute/relocate: Lucknow: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Required) Work Location: In person Expected Start Date: 01/07/2025
