Dynamics 365 F&O Functional Consultant – Support & Change Management

Job Title: Dynamics 365 F&O Functional Consultant – Support & Change Management

Experience Required: 2 to 5 Years

Location: [Mumbai - Onsite], Goregaon ,location.

Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and detail-oriented D365 F&O Functional Consultant to join

our support and change management team. The ideal candidate will have hands-on

experience in supporting live D365 F&O environments, managing change requests, and

ensuring smooth business operations through effective issue resolution and process

enhancements.

Key Responsibilities:

 Provide functional support for Microsoft D365 F&O modules

including Finance, Procurement, Inventory, and Supply Chain.

 Manage and resolve incidents, service requests, and change requests in a

timely manner.

 Conduct impact analysis for proposed changes and ensure alignment with

business processes.

 Collaborate with business users to gather requirements and translate them into

functional specifications.

 Configure and test changes in D365 F&O, ensuring minimal disruption to

operations.

 Work with technical teams to implement and validate system changes.

 Maintain documentation for support activities, change logs, and configuration

updates.

 Participate in user training, UAT, and post-deployment support.

 Monitor system performance and proactively identify areas for improvement.

Required Skills & Qualifications:

 2–5 years of experience in a functional support role with Microsoft Dynamics

365 F&O or Dynamics AX.

 Strong understanding of ERP business processes in finance and operations.

 Experience in issue resolution, change management, and system

configuration.

 Familiarity with Lifecycle Services (LCS), Azure DevOps, and ticketing

systems.

 Excellent communication and stakeholder management skills.

 Bachelor’s degree in Business, Finance, IT, or a related field.

Preferred Skills:

 Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310).

 Exposure to Power Platform, SQL, or reporting tools like Power BI.

 Experience in ITIL-based support environments.

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹1,000,000.00 per year

Application Question(s):

• What is your current CTC?

• What is your expected CTC?

• What is your current notice period?

• Total years of professional experience

• How many years of experience you have on C#/.NET?

• How many years of experience you have on SQL server?

• Rate your proficiency in X++ (1 - Beginner, 5 - Expert):

• Do you have experience working with MorphX?

• Do you have hands-on experience with Azure DevOps (e.g., pipelines, repo, boards)?

• Have you developed SSRS reports within D365 or AX environment?

• Do you have experience with Power BI integration or report development in D365 F&O?

• Do you write and execute Unit Tests in your current projects?

Education:

• Bachelor's (Required)

License/Certification:

• Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310) (Required)

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person

Expected Start Date: 18/08/2025