Duty Manager ( Technical )

Experience Required : 5- 8 Years

Safety & Compliance :

• Risk analysis of services provided for facility management or operations management and keeping track of various QMS, EHS & OHS objectives. Providing data and inputs for updating the risk registers. Coordinating & submitting RCA for various incidents. Implementing risk mitigation plans.
• To ensure that security norms are not violated while taking vendor personals around in premises. for maintenance activities. Work permit is followed for high risk & non-routine jobs.
• To ensure that all safety measures/procedures are followed while working on the equipments.
• To report safety observations and incidents to AFM and Building Manager.
• To stop unauthorized, unsafe and without work permit works in the premise & report.
• To ensure no unauthorized person enters in the Chiller room/utility areas.

Qualification :

ITI (RAC, Electrician, Wireman) 07 to 08 yrs of experience, Diploma (Electrical, Instrumentation, Mechanical) 3 to 5 yrs of experience B.E. Electrical, Instrumentation, Mechanical) - 3 yrs of experience in Technical Facility Management or Operations Management

Technical Skills :

• Sound Technical Knowledge on 22KV/ 11KV Electrical Setup, HT /LT DG sets, HVAC systems High Capacity chillers (more than 1000TR capacity), High Capacity UPS system, Precision Airconditioning System, Power Supply systems, Safety and fire security systems, BMS (Building Management Systems).
• Skills, Attributes & Abilities Vendor management, Best Maintenance Practices, Team Building, Self & Team motivation, Analytical Skills, Good Verbal and Written Communication Skills, site MIS
• Exposure on ISO 9001, ISO 14001, OHSAS 18001 Standards related to facility management operations and compliances required for building operations & maintenance like Consents to operate, DG returns, Annual Electrical Inspection, Annual Electrical Maintenance, Lift licenses, liasoning with power supplier etc

Role and Responsibility

■ Participate in daily briefing at morning.

■ Monthly operation plan by assigning resources for respective jobs, maintaining track of scheduled activities for the month, preparation and submission of monthly MIS

■ Ensure daily, weekly, monthly checklist are filled and signed.

■ Diesel generator Day tank fuel level is at Acceptable level and Additional Stock is available.

■ Facility management of the building/s assigned to the AFM/FM includes overall operation, maintenance of all electromechanical services of the building/s

■ Coordinate with contractor for planned work activity. Coordinate for work permit.

■ Conduct JSA and Toolbox talk before starting work activity.

■ Attend the client complaints on daily basis and intimate about the status on completion.

■ Coordination with vendor for the PPM of engineering equipments

■ Make sure tools which are in use are calibrated and tested.

■ Report of incident, near miss, unsafe act, unsafe condition, Hazard BBS observation to site FSO, BM,SME Eng.

■ The AFM shall prepare annual plans of operation including PM, AMC renewal, annual shutdown maintenance, compliances submission and processing of various bills and invoices

■ Allocating resources for coordination of various AMC services as per schedule. Planning & Supervision of critical activities including checking of safety arrangements, surprise checks, issuing work permits etc

■ Planning & executing programs for energy savings, equipment efficiency improvement, implementation of various QMS, EHS & OHS initiatives and programs. Developing and maintaining documentation for QMS, EHS & OHS systems as implemented at site

■ Assisting Building Manager for driving strategic and specific programs for continuous improvement of operations to achieve desired objectives and client satisfaction

■ Attending client calls and representing Matrix in client interactions to resolve the issues within agreed timelines

■ Attending various ISO, safety, security and client audits and submission of required data, documents and information

■ Managing time & attendance, concerns and issues of site manpower to ensure smooth & efficient operations and health & hygiene of site manpower

■ Arranging & coordinating for various trainings for the site manpower and records of the same. Evaluating training needs through skill gap analysis and assuring effective ness post conducting the trainings

■ Coordinating with various service providers for times and effective service as per respective service contracts including his own office for Facility Management/ MEP/ O&M services.

■ Seeking guidance from service providers office for major issues. Arranging expertise form selfoffice for critical and important deliveries

■ Actively participate in monthly safety committee meeting.

■ Responding and participating in various emergency plans, mock drills and recording the observations for improvement