Duty Manager

Hotel:- Platinum Residency(Prahalad Nagar Ahmedabad)

Desi:- Duty Manager

Job Description

We are seeking a highly motivated and experienced Duty Manager to join our team in Gandhinagar, India. As a Duty Manager, you will play a crucial role in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of service across all departments.

• Manage and coordinate daily operations to ensure smooth functioning of all departments
• Supervise and motivate staff to deliver outstanding customer service
• Handle guest inquiries, complaints, and special requests promptly and professionally
• Monitor and maintain compliance with health, safety, and security regulations
• Conduct regular inspections of facilities to ensure cleanliness and proper maintenance
• Collaborate with department heads to optimize operational efficiency and guest satisfaction
• Manage staff schedules, assignments, and performance evaluations
• Implement and uphold company policies and procedures
• Assist in training and developing team members to meet organizational standards
• Prepare and analyze reports on key performance indicators
• Respond to and manage emergency situations effectively
• Participate in continuous improvement initiatives to enhance overall guest experience

Qualifications

• Minimum of 2 years' experience in a similar managerial role, preferably in the hospitality industry
• Strong leadership skills with the ability to motivate and guide a diverse team
• Excellent communication and interpersonal skills
• Proven track record of delivering exceptional customer service
• Ability to multitask and make quick decisions in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Proficiency in relevant software systems and technologies
• Flexibility to work various shifts, including weekends and holidays
• In-depth knowledge of hospitality operations and industry trends
• Understanding of budgeting and financial management principles
• Excellent time management and organizational skills
• Ability to remain calm and professional under pressure
• Knowledge of relevant health, safety, and security regulations
• Bachelor's degree in Hospitality Management or related field preferred

Benefit:

1) Food & Accommodation Provided

2) Provident Fund

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person