Duty Manager - Front Office

2 - 5 years

3 - 6 Lacs

udaipur

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

front office management front office operations front office hospitality hotel management front desk guest service customer service guest handling telephone handling guest relations telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Duty Manager to join our team at RAMEE ROYAL RESORT & SPA in Udaipur. The ideal candidate will have a strong background in hospitality and front office operations, with excellent communication and leadership skills.

Roles and Responsibility
  • Manage the front office team to ensure seamless day-to-day operations.
  • Coordinate with various departments to maintain high levels of customer satisfaction.
  • Develop and implement strategies to enhance front office services and overall guest experience.
  • Supervise and train staff members to improve performance and productivity.
  • Handle complaints and feedback professionally and courteously.
  • Maintain accurate records and reports of front office activities.
Job Requirements
  • Proven experience in front office management or a related field.
  • Strong knowledge of hospitality industry standards and best practices.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong analytical and decision-making skills.
  • Familiarity with hotel management systems and software.

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