Duty Manager - Front Office

6 - 10 years

3 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Duty Manager to lead our Front Office team, with 6-10 years of experience in the hospitality industry. The ideal candidate will have a strong background in managing front office operations and leading teams.


Roles and Responsibility
  • Manage daily front office operations, ensuring seamless guest experiences.
  • Lead and motivate a team of front office staff, providing guidance and support.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Coordinate with other departments to ensure efficient service delivery.
  • Handle guest complaints and feedback professionally and courteously.
  • Monitor and control front office budgets, ensuring cost-effectiveness.

Job Requirements
  • Proven experience in front office management, preferably in a similar role.
  • Strong leadership and communication skills, with the ability to motivate teams.
  • Excellent problem-solving and analytical skills, with attention to detail.
  • Ability to work under pressure, handling multiple tasks simultaneously.
  • Strong knowledge of front office software and systems, with quick learning capabilities.
  • Experience in managing and developing high-performing teams, focusing on growth and development.

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