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Hotel saket 27 a BMB Resort
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Duty Manager - Front Office

Duty Manager - Front Office

Hotel saket 27 a BMB Resort

0 years

3 Lacs

saket

Posted:3 days ago| Platform: GlassDoor logo

Apply

Skills Required

schedule resolve coordination security compliance

Work Mode

On-site

Job Type

Full Time

Job Description

Key responsibilities

Staff and operations management:
Supervise, train, and schedule front desk staff.
Oversee daily operations, including check-ins and check-outs.
Ensure staff adherence to hotel policies and procedures.
Guest relations and service:
Handle guest inquiries, complaints, and special requests professionally.
Address and resolve issues to ensure a positive guest experience.
Maintain a welcoming and professional front desk environment.
Coordination and administration:
Coordinate with other departments, such as housekeeping and maintenance.
Manage reservations, room assignments, and front desk supplies.
Ensure accurate record-keeping and billing.
Safety and compliance:
Uphold health, safety, and security standards.
Ensure compliance with legal and company requirements.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Food provided
Paid time off
Provident Fund

Language:

English (Preferred)

Work Location: In person

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Hotel saket 27 a BMB Resort

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Duty Manager - Front Office