DSA Manager

Company Description

IIFL Home Finance is a leading fintech service provider dedicated to empowering lower-income and economically weaker sections by offering affordable and sustainable housing solutions. We provide home loans and secured business loans with minimal documentation and approvals in just 30 minutes. Aligned with our commitment to sustainability, our loan processes are fully digital and paperless, supporting the Government’s #HousingForAll mission under the Pradhan Mantri Awas Yojana. We also launched Kutumb, a platform promoting sustainable, affordable housing, through initiatives like the handbook "Building Green: IIFL Home Loan’s Guide to Sustainable Affordable Housing."

Role Description

This is a full-time on-site role for a DSA Manager located in Lucknow. The DSA Manager will be responsible for managing and growing the Direct Selling Agent (DSA) network, developing strategies to increase sales, and ensuring compliance with company policies. Daily tasks include training and supporting DSAs, tracking loan applications, coordinating with internal teams, and achieving monthly sales targets. The role requires overseeing customer satisfaction, resolving issues, and maintaining high levels of productivity and service quality across the DSA network.

Qualifications

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• Experience in managing and growing Direct Selling Agent (DSA) networks and developing sales strategies
• Strong sales, negotiation, and relationship management skills
• Excellent organizational skills and the ability to multitask effectively
• Proficiency in using digital platforms for loan applications and tracking
• Knowledge of industry regulations and compliance standards
• Excellent written and verbal communication skills
• Proven ability to achieve sales targets and maintain high levels of productivity
• Bachelor's degree in Business, Finance, or a related field is preferred
• Experience in the housing finance or banking sector is a plus