Domestic Email Support Executive

1 - 3 years

0 - 2 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring enthusiastic professionals for our Domestic Email Support Process. If you have strong written communication skills and a problem-solving attitude, this role is for you! Join our dynamic team and contribute to delivering exceptional customer service through email interactions.

Responsibilities:

  • Handle customer queries via email with accuracy and clarity.

  • Provide quick and effective resolutions to ensure customer satisfaction.

  • Maintain professionalism and empathy in all interactions.

  • Ensure adherence to SLA (Service Level Agreement) and quality standards.

Requirements:

  • Qualification: Graduates can apply (only graduates with relevant experience considered).

  • Strong written communication skills in English & Hindi.

  • Basic computer knowledge (MS Office, Email handling).

  • Fresh graduates with internship/experience in customer support preferred; ability to work in a fast-paced environment.

Perks & Benefits:

  • Attractive salary package.

  • 6 days working with rotational shifts and offs.

  • Growth opportunities within the organization.

  • Supportive work culture and professional development programs.

HR NUPUR SARKAR

Apply now and take the first step towards a rewarding career in customer support!

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IGT Solutions

Information Technology and Services

New Delhi

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