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Gratitude India Manpower Consultants Pvt. Ltd.
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Domain Consultant - Passenger Support Service

Domain Consultant - Passenger Support Service

Gratitude India Manpower Consultants Pvt. Ltd.

15 - 24 years

|

4 - 7 Lacs

Posted:6 hours ago| Platform:

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Skills Required

it services business development regulations consultancy services crm contract management project management team management legal documentation change management client relationship management litigation matters key account management liaison

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Collaborate with cross-functional teams to design and implement effective passenger support services.
Analyze customer feedback and develop strategies to enhance service quality.
Develop and maintain relationships with key stakeholders, including airlines, airports, and travel agencies.
Provide expert guidance on passenger support operations, including ticketing, baggage handling, and flight disruptions.
Identify areas for process improvement and implement changes to increase efficiency.
Train and support team members to ensure high-quality service delivery.

Job Requirements

Strong understanding of the IT Service & Consulting industry, particularly in passenger support services.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Proven problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
Strong knowledge of aviation regulations and industry standards related to passenger support.
Experience with CRM systems and other relevant software applications.

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Gratitude India Manpower Consultants Pvt. Ltd.

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