Domain Consultant - Passenger Support Service

Gratitude India

15 - 24 years

4 - 7 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

operations management it services customer service business development consultancy services client relationship management project management litigation matters key account management legal documentation problem management change management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Collaborate with cross-functional teams to design and implement passenger support services.
Develop and maintain expertise in passenger support service domains, including operations and customer service.
Analyze business requirements and develop solutions to meet client needs.
Provide technical guidance and support to junior team members.
Participate in project planning, execution, and delivery.
Identify areas for process improvement and implement changes to increase efficiency.

Job Requirements

Strong understanding of the IT Service & Consulting industry, particularly in passenger support services.
Excellent communication and interpersonal skills, with the ability to work effectively with clients and stakeholders.
Ability to analyze complex problems and develop creative solutions.
Strong knowledge of operations management principles and practices.
Experience with customer service management tools and technologies.
Ability to work in a fast-paced environment and adapt to changing priorities.

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