Doctor (MBBS)

Location

Onsite- Noida, India

Employment Type

Full-time (Monday– Saturday, 10:00 AM – 6:00 PM)

Reporting To

Reports to: Co-founder 

Experience Required

1–2 years Video-based medical Consultation preferred

Qualifications

• An MBBS degree from a recognized institution is mandatory
• MD in Medicine or equivalent specialization (preferred).
• Mandatory: Valid MCI/State Medical Council registration
• Preferred: Prior experience in telemedicine is preferred, or healthcare technology exposure

About the Role

We are looking for a qualified and detail-oriented Doctor to serve as the Subject Matter Expert (SME) in medicine for our healthcare operations. The role blends clinical expertise with quality assurance and video-based consultation responsibilities. The ideal candidate will ensure that all medical products and information shared with customers meet the highest clinical and ethical standards. This role offers an opportunity to combine clinical knowledge with digital healthcare innovation by leading quality checks, conducting vendor audits, and offering video consultations to users.

Key Responsibilities

• Conduct video consultations and in-person consultations as required.
• Diagnose and prescribe based on patient symptoms and case history.
• Conduct quality inspection of medicines, medical quality, efficacy, and safety standards.
• Resolve customer queries and concerns by patient medical examination with a specific focus on verifying data related to drug side effects, symptom relief effectiveness, and therapeutic outcomes.
• Oversee medicine quality inspection and verification for all product listings, ensuring that each medicine meets clinical benchmarks for efficacy, safety, and symptom.
• Perform fact-checking and clinical validation of health-related content and product claims before publication.
• Collaborate with the content team to write or review medical blogs, articles, and patient education material
• Maintain accurate and compliant medical records and e-prescriptions
• Stay updated with new treatments, medical research, and healthcare trends

Skills & Competencies

• Demonstrate empathy and patient care in all patient communication and consultation.
• Strong clinical knowledge and diagnostic reasoning
• Strong ethical orientation and adherence to medical compliance.
• Excellent communication and patient-handling skills
• Good medical writing and content development abilities
• Quality-oriented mindset with the ability to identify, report, and resolve patient concerns effectively
• Team-oriented and open to collaboration with non-medical teams

Success Metrics / KPIs

• High patient satisfaction in video consultations
• Accuracy and compliance in medical documentation and prescriptions
• Creation of SOPs to ensure medicine quality standards, drug manufacturing processes, and pharma regulatory requirements.

What We’re Looking For

• Empathetic and detail-oriented doctor who believes in patient-first care
• Proactive approach to problem-solving and quality assurance.
• Comfortable with technology and willing to adapt to modern healthcare systems
• Passionate about health communication and awareness
• Keen to blend clinical expertise with digital convenience
• A lifelong learner who stays current with evolving medical practices
• Technology-oriented and comfortable using telemedicine platforms, digital audit tools, and health information systems.
• Familiarity with the usage of LLM tools like ChatGPT, perplexity, etc.

About the Company

SayaCare is a fast-growing e-health company dedicated to making healthcare and wellness simple, accessible, and personalized. Founded in 2021, we combine technology, care, and innovation to deliver reliable health solutions to our community. At SayaCare, we value collaboration, learning, and human-focused solutions, and we are building a team that’s passionate, creative, and committed to improving lives.