DM/Manager - Partnership & Alliances

HDB Financial Services

4 - 8 years

10 - 15 Lacs

mumbai suburban

Posted:1 week ago| Platform:

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Skills Required

partnership management alliance management lead generation partnerships business alliances

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role DM/Manager - Partnership and Alliances

Work Experience: 5-7 Years

Role & responsibilities:

Identifying and on boarding of new partners for business enhancement.
Getting existing and new partners to generate leads and ensure partner customers are able to complete the DIY journey.
Ensure to meet the top line and bottom line target numbers.
Coordination with middle ware providers to ensure smooth day to day disbursal of cases.
Portfolio management of cases sourced through designated partners.
Ensuring smooth disbursement process and resolution of discrepancies within agreed TAT.
Ensuring timely payments of Partner Invoice and following up with Partner for FLDG Claims.
Handling customer escalations received at customer support centres and providing resolution by arranging feedback from Fintech Partners/internal approvals if any.
Co-coordinating with Fintech Partners and COPS for POS reconciliation and tracking closures/cancellation.
Publishing business MIS internally and with Fintech Partners on daily basis.
Regularly monitoring the pendencys, getting them resolved to ensure timely disbursements and identifying the gaps and train the partners to avoid repeated errors.

Minimum Qualification: Graduate/Post Graduate

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