288 Dispute Management Jobs - Page 9

Apply Now Personal and Professional Growth Personal and Professional Growth Associate / Senior Associate - Accounts Receivables Bangalore, Karnataka, India, 560100 Your Career Begins at Timken If youre ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Qualification/Experience: B.Com / 2 to 3 Years of experience in of Claims Dispute Management experience This position is responsible for creating FSCM CASEs for the customer deductions claims and processing of Credit / Debit memos in a timely manner for the genuine deductions claims by performing detailed research / investigation and obtaining necessary approvals to keep the dispute balances low. Coordinate with Cash, Credit, Sales, CSR, Plant contacts and Customers as needed to gather more information regarding the deduction / claim to validate and proceed further on processing of memos and match the memos with open deductions if taken by the customer. Skills Knowledge of SAP, hands on experience in FSCM module is an added advantage Accounting knowledge Good Excel skills Problem Solving Decision-making skills Decent communication skills Team Skills Networking Coordination Adaptability and Ownership Current Shift Timing (1 PM - 10 PM) - Should be flexible for any shift timings

Apply Now Personal and Professional Growth Personal and Professional Growth Analyst-Accounts Receivables Bangalore, Karnataka, India, 560100 Your Career Begins at Timken If youre ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Qualification/Experience: B.Com / 2 to 3 Years of experience of Claims Dispute Management experience This position is responsible for creating FSCM CASEs for the customer deductions claims and processing of Credit / Debit memos in a timely manner for the genuine deductions claims by performing detailed research / investigation and obtaining necessary approvals to keep the dispute balances low. Coordinate with Cash, Credit, Sales, CSR, Plant contacts and Customers as needed to gather more information regarding the deduction / claim to validate and proceed further on processing of memos and match the memos with open deductions if taken by the customer. Skills Knowledge of SAP, hands on experience in FSCM module is an added advantage Accounting knowledge Good Excel skills Problem Solving Decision-making skills Decent communication skills Team Skills Networking Coordination Adaptability and Ownership Current Shift Timing (1 PM - 10 PM) - Should be flexible for any shift timings

Job Title : OTC Collections Specialist Location : Gurugram Job Type : Full-Time / Permanent Experience : 2 years in OTC Collections/Accounts Receivable Salary : 5 LPA Job Description : We are seeking a dedicated and skilled OTC Collections Specialist to join our finance team. In this role, you will be responsible for managing customer accounts, ensuring timely collections, resolving payment discrepancies, and ensuring a healthy cash flow for the company. If you are detail-oriented, proactive, and enjoy building strong customer relationships, we want to hear from you! Key Responsibilities : Handle the entire collections process for customer accounts, ensuring timely payments are received. Monitor outstanding invoices and follow up with customers via phone, email, or other communication channels. Resolve billing discrepancies or disputes with customers in a professional and efficient manner. Maintain accurate records of all customer interactions, payments, and account statuses. Provide regular reports on collection status, overdue accounts, and bad debt provisions. Work closely with the credit team to evaluate customer credit risk and ensure proper credit limits. Perform account reconciliations and assist in aging analysis of receivables. Ensure compliance with the company's policies, processes, and relevant regulations. Required Skills & Qualifications : Bachelors degree in BCOM, Accounting, Finance, or related field. years of experience in OTC collections or accounts receivable. Strong understanding of the collections process, credit management, and accounts receivable functions. Proficiency in financial software/ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and MS Excel. Excellent communication, negotiation, and interpersonal skills. Ability to handle difficult situations and resolve conflicts effectively. Preferred Skills : Knowledge of customer relationship management (CRM) systems. Experience in collections within a B2B or multinational setting is an advantage. Familiarity with collection techniques and strategies. What We Offer : Opportunities for growth and career advancement. A collaborative and supportive team environment. If you have a strong background in collections and want to contribute to the growth and success of a thriving organization, apply today! Please connect with me in this number Jemi - 8744000152

Reconciliation and settlement process and ensure there are no financial losses faced by the bank (Zero financial losses & Zero operational errors). Ensure the standards and timelines are maintained Chargeback and Settlement process. Dispute Management on time, effect of debits / credits on time. Redressal of Customer grievance and without escalation. Increase automation and recon accuracy. Implementaiton of change in environment, regulatory needs. MIS and claim reporting needs within Bank and regulatorys are timely and no default. Vendor Management and deficiency are spelt for non recurrence and collection of penalty etc.. Regular review of vendors and strict adherene to RBI outsourced policy. Merchant payments, claims on interchage, payment basis agreement etc.. Review agreements and needs as per Policy requirement.

Hiring for Assistant Manager OTC Job Description Hiring for one of the global consulting company for Assistant manager in Accounts and finance domain. Looking for someone who has experience in Accounts Receivable & Collections Management: Lead end-to-end collections cycle including follow-ups, customer communication, dispute resolution. Reporting & Analysis: Generate AR dashboards and analyze multi-currency environments to track performance. Strategic Initiatives & Process Improvement: Design and implement strategies for credit control and automation in AR processes. Client Communication & Relationship Management: Act as the point of contact for all AR-related issues with clients and stakeholders. Compliance & Documentation: Ensure compliance with internal controls, audit standards, and maintain documentation. Role: A accounts Receivable Manager Salary: 7- 10 Lacs P.A. Industry: Analytics / KPO / Research Department: Finance & Accounting Role Category: Accounting & Taxation Employment Type: Full Time, Permanent Key Skills : Order To Cash Accounts Receivable Collections 02C Ar Collection Finance Reporting And Analysis OTC Skills highlighted with are preferred key skills Education UG: Any Graduate Please share your relavant resumes to ramya .ramya1@teleperformancedibs.com PH No: 8050980644 Thanks Ramya V

We are hiring for Banking Process Trainer. Need Excellent Communication Skills 1 year on Paper banking process trainer experience with US, UK, BFSI, CARD, DISPUTE Management. TNI, TNA, OJT, Throughput skills Presentation Skills and Effective Communication skills Open to work in rotational shift 5 days working / 2 rotational off Job location: Goregaon Interested candidate can share Ur cv @shamina.sayyed@teleperformancedibs.com

Responsibilities: * Manage orders from placement to delivery * Provide sales support & coordination * Ensure timely order processing * Resolve disputes efficiently * Process sales orders accurately

Job Description: We are hiring a Chargeback Analyst – Merchant Side (E-commerce) with proven experience in managing fraud and non-fraud disputes across all major card networks in a card-not-present (CNP)environment.

SUMMARY Freelance Opportunities with GIG4U Join the Gig Revolution! Are you a student, gig worker, or someone looking to earn through short - term, flexible jobs? At GIG4U, we bring exciting freelance gigs across cities, giving you the chance to work with leading brands and gain hands - on experience in the retail, events, fieldwork, and services sectors. Who Can Join? Anyone with passion, energy, and a will to earn! Whether you're a college student, in - between jobs, or looking for a flexible income stream GIG4U is for you. Roles You Can Explore Event Promoters & Event Coordinators Retail Store Executives (Part - Time/Full - Time) Field Promoters & Brand Ambassadors Market Survey Executives Background Verification Executives Freelance Stock Audit Support Merchant Onboarding Executives Product Demo & Field Sampling Staff Freelance Delivery Executives & Warehouse Support Why GIG4U? Flexible Schedules Choose when and where you want to work Quick & Transparent Payouts Per Day, Per Hour, Per Task models Easy Onboarding Process Just sign up and get verified Short - Term Projects Ideal for building experience fast Weekly/Task - Based Earnings Starting from 500/day and up to 20,000+/month Work with Top Brands Boost your profile with real - world gigs No Long - Term Commitment Work when you can, skip when you can’t Requirements A smartphone with internet access Good communication skills Field roles may require a two - wheeler and local travel Must be punctual, proactive, and customer - friendly Benefits Earnings & Payouts: Minimum Earnings: 16,000/month Maximum Earnings: 20,000/month Weekly payouts are based on the performance. Earnings may vary depending on specific city slabs.

We are looking forward to hire SAP FICO Professionals in the following areas : Should have minimum 9+ years of experience in ECC SAP FICO. Self-driving, Lead level functional FICO consultant SAP FICO knowledge in the area of Asset Accounting - Group Ledger IFRS, SAP Fiori Analytical Apps, Credit Management, AR/GL, Inventory Valuation, Dispute Management, Standard and Overhead Cost Calculations, Cutover, etc. Candidate should have experience in writing Functional Specifications independently and should have worked on Custom Objects built from Scratch to Deployments, also should have worked on project /change request estimation Extensively worked on interfaces with SAP or 3rd party applications. SAP ECC integration with Ariba for procurement payments Account payable configuration, including bank payment and EBS integration Indirect and withholding tax configuration Asset configuration Correspondence, including SAP forms (Smart forms) configuration Account receivables configuration Functional specification creation of interfaces to external systems Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, Invoice to Cash || Noida Your role will require you to utilize your skills and experience to process Invoice to Cash (Receivables / Disbursements / Cash Apps) transactions for a major P&C Insurance client. You will be required to process with expected accuracy and within the expected timelines as per the business requirement. Should be open to work in any shift as per the business requirement Responsibilities * Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities * Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices. * Investigate and resolve any payment discrepancies. * Monitor customer accounts for overdue payments. * Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. * Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund * Serve as the primary point of contact for customer inquiries related to invoices, and payments. Qualifications we seek in you! Minimum Qualifications / Skills * Graduate in Commerce (B. Com) * Relevant and meaningful years of experience of working in I2C lifecycle - credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities and so on. *Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. * Proficient in English language- both written and verbal * A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualifications/ Skills * Prior experience in Accounts Receivable/Invoice to Cash * Prior experience in Workday (Accounting) * Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) * A strong attention to detail; analytical skills and the ability to multi-task are important * Should be a team player with previous work experience in an office environment required * Client focused with proven relationship building skills * Ability to work collaboratively as a key member of a team and independently with minimum supervision * Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Summary: The Chargeback Review Specialist is responsible for reviewing and managing chargeback requests from customers across multiple payment platforms. This role involves accurately categorizing and prioritizing chargebacks, gathering necessary documentation to support disputes, and ensuring compliance with regulatory standards. The specialist will collaborate with internal teams to resolve escalated cases, analyze trends, and provide insights for process improvements, all while maintaining high standards of confidentiality and security. Key Responsibilities: Review incoming chargeback requests from customers across various payment platforms. Accurately classify and prioritize chargebacks according to set criteria (e.g., fraud-related, service issues, etc.). Collect necessary documentation and transaction details to support chargeback disputes. Ensure all case files are complete, compliant with regulatory standards, and properly archived in internal systems. Analyze transaction data and customer claims to verify their validity. Spot patterns or trends that may indicate potential fraud or inefficiencies in the process. Collaborate with internal teams (Risk, Treasury, Customer Support) to resolve escalated cases. Communicate findings and outcomes to relevant parties, ensuring timely updates. Help generate daily, weekly, and monthly reports on chargeback activities, highlighting key performance indicators (KPIs) and trends. Contribute to process improvement by offering feedback on enhancements. Follow company policies and industry regulations related to payment processing and data security. Uphold high standards of confidentiality and security when handling sensitive data. Qualifications: 3-4 years of experience in payment operations, fraud investigations, chargeback processing, or customer support in a financial services or payments setting. Strong analytical skills with the ability to identify trends and resolve complex issues with precision and attention to detail. Excellent communication skills, both written and verbal, with a customer-first mindset, able to handle and resolve 50+ escalations or cases weekly. Experience with payment systems, fraud detection tools, and case management platforms (e.g., Salesforce, Zendesk, or similar). Comprehensive knowledge of payment processing standards, regulatory requirements, and security protocols for handling sensitive data. Proven track record of collaborating with cross-functional teams such as Risk, Treasury, Customer Success, and Engineering to address escalations and improve processes. Demonstrated ability to manage multiple tasks, meet SLAs, and deliver high-quality results in a fast-paced environment.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. We are inviting applications for the role of Assistant Manager, Order to Cash We're looking for someone with deep understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be encouraged to work on deadlines, in a fairly high pressure business environment while being a good teammate. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. • Validate the Purchase Order (PO) requests from to bill the order. • Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications • B.Com Graduation (MBA – Finance preferred) • Meaningful experience in Order to Cash Preferred qualifications • Very Good Written and Verbal Interpersonal skills • Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training

O2C Collection- Good understanding of Order to Cash cycle, Strong experience in customer collection, Intense focus on reporting, SLAs, VoC, governance, client engagement and service delivery, Strong people management skills - leading large teams or projects, working experience in GETPAID tool will be a plus, SAP knowledge strongly preferred. Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies The person will be responsible for leading and driving the collection delivery Voice calling Customer Account Management (Follow up on payment of open balances) Dispute Management Order release Credit limit Customers account Reconciliation Customer Query Resolution Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller)Process improvement methodologyHas process improvement acumen. Account Management Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills

Objective (The main purpose of the position) :- Choksey Chemicals (India) Private Limited is searching for a reliable and qualified debt collector who will report to the collections management team. As part of our collections team, the debt collector will be responsible for contacting debtors, organizing payment plans, maintaining paper trails, and planning courses of action to recover outstanding debts. Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities. Key Responsibilities:- Identify customers with outstanding debts. Identify, track, manage, and investigate delinquent customer accounts. Contact and track debtors, encouraging timely repayment. Negotiate specific payment plan arrangements with debtors. Keep records of all customer communications to build individual debtor cases. Work with legal teams if necessary for collections involving legal action. Use databases to monitor and update outstanding accounts. Maintaining file Allocated cases and report MIS on a daily basis. Ability to work independently and meet collection targets. Interested Candidates can share the updated Resume on hrd@chokseychem.com or WhatsApp:- 9653273693 Note:- Candidates from Manufacturing Industries will preferred.

Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordinationCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP FSCM Credit Management, SAP FSCM Collection Management, SAP FSCM Dispute Management, SAP FSCM Treasury and Risk Management (TRM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements in Bengaluru. You will play a crucial role in the development and implementation of software solutions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and development of SAP FSCM Collection Management- Implement and optimize SAP FSCM Dispute Management processes- Enhance and maintain SAP FSCM Treasury and Risk Management (TRM) functionalities Professional & Technical Skills:- Must To Have Skills:Proficiency in SAP FSCM Credit Management, SAP FSCM Collection Management, SAP FSCM Dispute Management, SAP FSCM Treasury and Risk Management (TRM)- Strong understanding of SAP FSCM Credit Management processes- Experience in SAP FSCM Credit Management configuration and customization- Knowledge of SAP FSCM Credit Management integration with other SAP modules- Hands-on experience in SAP FSCM Credit Management implementation and support Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP FSCM Credit Management, SAP FSCM Collection Management, SAP FSCM Dispute Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualifications 15 years full time education

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Specialist Qualifications: BCom/MCom Years of Experience: 7 to 11 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Good Verbal Communication SkillsStrong understanding of collection and dispute management processReady to work in night shiftsStrong Written CommunicationMS OfficeProblem Solving attitudeTeam managementAnalytical skillClient and other stakeholder managementLogical reasoning and thought processProcess transition experienceManagement of SLA and KPIsProcess control and complianceCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Excellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

Job Description We are looking for Manager Collections in Chennai (US shift only). You need to lead all the activities related to Cash and Collections domain Balance Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Note: This role is currently an IC, with no people reporting responsibilities, however as the team and scope grows this will evolve to become a people manager role. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Dispute Balancing related to invoice, cash and collection issues Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments for issue resolution Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash Qualifications Min Graduation with 10-12 years experience in Collection / AR processes with good Accounting & finance background, preferably B2B SaaS , Consulting or services. Team-oriented, proactive thinker with excellent leadership, analytical, and problem-solving skills. Skilled communicator with exceptional organisational, interpersonal and customer service skills. Must be comfortable working in Rotational shifts. Should thrive in a rapid-paced and dynamic business environment with a willingness to travel as necessary. Excellent computer skills with proficiency in spreadsheet software applications.

Role & responsibilities Job Title: Disputes and Chargeback Analyst (Card Disputes Fraud & Non-Fraud) Location: Malad, Mumbai Job Type: [Full-Time/Shift-Based – specify if needed] Process Type: Chat Support Company: Teleperformance DIBS Industry: BPO / FinTech / Banking Support Services --- Job Summary: Teleperformance DIBS is hiring candidates with experience in card disputes, chargebacks, and fraud/non-fraud case handling. The role demands strong communication skills, analytical thinking, and a keen attention to detail in a high-pressure chat-based customer service environment. --- Mandatory Experience: Minimum 1 year of experience in disputes and chargeback handling. Prior experience in handling card disputes, including both fraud and non-fraud, is mandatory. Familiarity with Visa’s VROL (Visa Resolve Online) platform is strongly preferred. Experience in chat-based customer service with a demonstrated ability to resolve complex queries efficiently. --- Language Proficiency: Proficiency in written English. Second language proficiency level of B2 or higher (as per CEFR). --- Skills and Requirements: Strong communication skills (especially in customer chats). Critical and analytical thinking. Excellent attention to detail. Ability to multitask, analyze, and make decisions under time pressure. Solid computer literacy and ability to conduct research online. --- Interested Candidates Can Contact: HR Coordinator Contacts: Punita – 9833623145 Chhaya – 8657460088 Email IDs: chhaya.agarwal@teleperformancedibs.com punitha.raj@teleperformancedibs.com

Order Management & Claims|| Pune|| Face2Face Order Management, order fulfillment ERP, CRM, Claims, dispute management, reason codes, claims status, supply chain, sap, stakeholder 3+Yrs,PKG Upto-5.5 LPA Pune Imm-30Days Karishma.imaginators@gmail.com Required Candidate profile Order Management, order fulfillment ERP, CRM, Claims, dispute management, reason codes, claims status, supply chain, sap, stakeholder, process transformation,

The successful candidate will be aligned with our Finance Operations - Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA s. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc. As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following: Ensure timely closure of payments with high degree of accuracy Respond to customer queries through call and/or email Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account Provide growth ideas for process standardization and automation through JDI/Kaizen projects Perform complex reconciliations on customer payments Job requirements Excellent written and verbal communication skills with strong customer service focus Ability to prioritize, multi-task and work with minimal supervision Drive for continuous learning and self-development Flexibility to change as per the changing requirements of the business Minimum 2 years experience in O2C domain, preferably cash application or collections Advanced knowledge of Excel - including working with pivot formulas Flexible to work in night shifts

Key Responsibilities: Generate and process daily, weekly, and monthly invoices for vehicle rentals (corporate clients). Ensure accurate billing based on rental agreements, usage data, and contract terms. Review contracts, rental logs, and GPS data to validate billed amounts. Track and manage customer accounts, outstanding balances, and payment statuses. Coordinate with Operations and Sales teams to resolve discrepancies or missing documentation. Handle billing queries and disputes from customers in a professional and timely manner. Maintain records of invoices, receipts, credit notes, and adjustments. Follow up with clients for payments and assist in collections when necessary. Prepare daily, weekly, and monthly billing reports for internal management. Ensure compliance with tax regulations (e.g., GST, VAT) and company policies. Support audits and provide necessary billing-related documentation.

Position - OTC (billing) JOB Description Responsible for executing all Order to Cash transactions, as part of the shared service organization to ensure timely and efficient completion of all billing and revenue assurance activities as per defined process and guidelines Billing Processing Timely preparation of invoices Accuracy of invoice Revenue Assurance Timely updating of AR Reconciliation of billing vs. cash received MIS and Reporting Timely preparation of information/ reports Functional Competencies Knowledge of working in ERP finance module Knowledge of MS Excel Knowledge of financial accounting Knowledge of financial statutory guidelines related to billing (taxes etc.) Relevant Experience Minimum 2-4 years of overall experience in finance and accounts Experience in handling of high-volume transactions