288 Dispute Management Jobs - Page 11

Bachelor's degree with 2-7 years of experience in B2B Collection Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolution Provide visibility to the leadership Preferable Location: Bengaluru, Pune, Mumbai Skill B2B international collections experience is mandate Notice Period- Preferred for Immediate joiners if not 1month notice can be accepted Drop your CV to thrisha.m@sutherlandglobal.com Contact Number: 6381106825 Thanks & Regards, Pamela Ranet A

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326

On account of Business scope expansion with A2A product line along with Digital and NBFI, which will, in turn, lead to substantial volumes, going forward, this role is created for the purpose of controlling the account receivables aspect which is vital for maintaining a stable liquidity position by Maintaining an impeccable record of account receivables Ensuring we have timely submission of rebate / commission related information to agents Ensuring minimum delta between computed A/R position with actual collections Conducting effective liaising with external and internal stakeholders. Role: As under: Computing rebates commissions for our business corridors Spearheading the daily recon of account receivables Creating and maintaining of daily dashboard Computation of limits - permanent or temporary to agents All about you: Bachelors degree in Accounting or Finance highly preferred. Have working experience in cash application, collections and dispute management. Consistently delivering accurate analytical support in a timely manner. Extensive experience in dealing with external customers to ensure getting data on time Controls compliance focus balanced with a passion for enabling the business with efficiency. Corporate Security Responsibility: Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

On account of Business scope expansion with A2A product line along with Digital and NBFI, which will, in turn, lead to substantial volumes, going forward, this role is created for the purpose of controlling the account receivables aspect which is vital for maintaining a stable liquidity position by Maintaining an impeccable record of account receivables Ensuring we have timely submission of rebate / commission related information to agents Ensuring minimum delta between computed A/R position with actual collections Conducting effective liaising with external and internal stakeholders. Role: As under: Computing rebates & commissions for our business corridors Spearheading the daily recon of account receivables Creating and maintaining of daily dashboard Computation of limits - permanent or temporary to agents All about you: Bachelors degree in Accounting or Finance highly preferred. Have working experience in cash application, collections and dispute management. Consistently delivering accurate analytical support in a timely manner. Extensive experience in dealing with external customers to ensure getting data on time Controls & compliance focus balanced with a passion for enabling the business with efficiency. Corporate Security Responsibility: Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Ienergizer is Hiring for Fraud/Chargeback/Dispute Analyst US Banking Process in Fraud Prevention & Dispute Handling (Backoffice) CTC - 6 LPA Our client in the banking industry is seeking a highly analytical and detail-oriented Fraud Analyst to join their team. As a Fraud Analyst, you will play a crucial role in identifying and preventing fraudulent activity within the bank's operations and systems. This position requires a strong understanding of financial regulations and a keen eye for suspicious behavior. - * Conduct thorough investigations into suspected fraudulent activity using a variety of tools and techniques. * Analyze transaction data and account activity to identify patterns and anomalies that could indicate fraud. * Collaborate closely with law enforcement agencies, internal departments, and external partners to prevent and investigate fraud. * Develop and implement effective fraud prevention strategies and procedures to minimize the risk of fraudulent activity. : . 6 & - , , , , . ( NOTE - ONLY INTERNATIONAL BANKING EXPERIENCE IN BACKEND ROLE WILL BE CONSIDERED ) : | | , ! CONTACT PERSON- AGRASHI TIWARI (7303608211) This is an exciting opportunity for a graduate candidate with a minimum of 06 months of experience in fraud detection or investigation. If you possess the required skills and experience in transaction monitoring, anti-money laundering (AML), account takeover, check fraud, card fraud, and suspicious activity report (SAR) filing, we encourage you to apply today! Our client offers competitive compensation packages, comprehensive benefits, and opportunities for professional growth and development. Join our dynamic and growing team in the banking industry and contribute to our efforts in fighting financial crime. Thanks

KEY RESPONSIBILITIES: To ensure timely invoicing and submission of invoices as per clients required format. To ensure that the Invoicing SOPs are in place along with the invoice submission requirements for all clients. To provide timely resolution to clients corresponding to billing disputes raised by them. To focus on automation of manual tasks and increase the billing efficiency & accuracy. To build in a logical approach for resolving the source of billing issues and streamline the process. To streamline the end to end invoicing process for faster realization of invoices. Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information. Ability to resolve statutory audit, internal audit and tax audit queries Assisting team members in training and knowledge enhancement EXPERIENCE : Hands on experience working in the logistics/D2C/Ecommerce domain is a huge plus. Extensive experience in a fast- paced environment having handled scale & complexity would be ideal to succeed in this role. FUNCTIONAL SKILLS: Proficient in Microsoft Excel, Power point, Word. Excellent communication & Writing skills. Good Acumen in Analytic and Logical skills BEHAVIOURAL SKILLS: Uncompromising integrity and work ethic. Ability to execute under tight deadlines. Outstanding communication, leadership and interpersonal skills with the ability to work effectively with people at all levels of the organization.

About the Role Were looking for a Global Bill to Cash Manager to lead our end-to-end Bill to Cash operations from our Finance Shared Services Center in Bengaluru . Youll lead a high-performing team of 10+ internal Flora Foodies and a 50+ member BPO workforce, ensuring smooth operations, strategic transformation, and consistent value delivery across global markets. This is a career-defining leadership opportunity to drive innovation, lead transformation, and partner with senior global stakeholders to build best-in-class B2C operations. What You'll Do Own and lead the global Bill to Cash operations , including Billing, Collections, Cash Application, Credit Management, Disputes & Master Data. Lead, coach, and inspire a growing team within Flora and manage BPO performance. Define and execute the future strategy for Bill to Cash, driving transformation projects and process excellence. Ensure governance, policy compliance, and performance improvement in collaboration with global stakeholders (Finance, Treasury, Tax, IT, etc.). Drive continuous improvement using automation, tooling changes, and process reengineering. Maintain up-to-date documentation (process flows, RACI, SOPs), acting as a process SME. Represent Bill to Cash in strategic initiatives, audits, and system enhancements. What You Bring 15+ years of progressive experience in Bill to Cash with 5+ years in leadership roles managing teams and BPO partners. Deep knowledge of the full Order-to-Cash lifecycle ; upstream order processing exposure is a plus. Experience leading transformation and change management across global organizations. Expertise in SAP (SD, FI) and working knowledge of tools like Trade Promotion Management, EDI, RPA, Power BI, e-invoicing, and workflow systems. Strong leadership skills with a “lead by example” mindset and a passion for people development. Excellent communication, analytical thinking, and cross-cultural collaboration skills. You’re a Great Fit If You Are A strong performer and trusted leader in your current/previous roles. Outcome-driven with a global mindset and passion for operational excellence. A team builder who fosters empowerment, agility, and accountability. Comfortable managing complexity, ambiguity, and change. Why Join Flora Food Group? At Flora, you’ll find a fast-paced, purpose-driven culture where you’re empowered to lead, innovate, and grow. We offer a dynamic, inclusive environment with the opportunity to make a real impact on people’s health and the planet. **Please apply only if you have all the relevant experience otherwise candidature will not be considered for screening**

Commerce Grads- BBA, BCom, MBA, BBA. Excellent Communication skills. Only B2B Collections salary - upto 6L Virtual Interview Loc- Gurgaon Required Candidate profile Good Communication Skills call n ping - 9821726929 ( Ved) Email Id- ved.imaginators@gmail.com

Role & responsibilities Required Experience 1-5 years collections & disputes, Billing, Invoicing, cash applications contact with global customers, customer service skills, root causes analysis. Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills, Negotiation Skills, Problem Solving Skills Languages requirement - English is mandatory Add value experience working with third party auditors / customer portals, Bespoke activities, working experience with SAP/Oracle/Salesforce apps Experience in OTC/STC process

FSCM JD : Knowledge in FI-AR Module Must. Having FI-SD knowledge is an added advantage. At least 3 years experience in SAP (as a functional Consultant does not include experience as End user/Power user and not include experience in Product Based IT) Having only 2 modules exp. should have experience in ECC and S4. Should be expert. Management. Experience in 3 modules is desirable or at least experience in any 2 modules-In case Having only 2 modules exp. , should have experience in ECC and S4.Should be expert. Experience in Firori apps is must. Experience in 3rd interfaces with FSCM modules is desirable. For Credit Management – Knowledge in DCD functionality is must. And experience in 3rd party interfaces is desirable. Experience in RICEFW objects is must. That is writing FS and working with technical consultant is must. ( FSCM modules mostly customised as per client requirement). Experience in BCM is an added advantage. FI - AR, AP , AA and GL , S/4 HANA FIORI, Tiles in all the modules , Idoc, FUNCTIONAL Specs, Debugging, etc Intercompany Billing, Banking, DMEE, EBS , LOCKBOX changes in ECC & S4 HANA , In GL , AA Etc. FSCM - Credit, collections and Dispute Management Best practices in S/4 HANA Credit - Difference between ECC & S4 HANA Credit Managment Credit Check Rules Scoring rules & Credit Limit configuration Workflow for Credit Limit request, DCD Configuration Advanced Credit Management Connecting with Third Parties for Credit Scoring Update Risk classes, Categories Collection Management Collection Management , Collection Strategies, how the data is flowing to FSCM thru AR, FIORI Tiles for Credit , collections and Dispute Management Promise to pay, Resubmission, Customer Contact etc. Dispute Management Workflow for Dispute Management, How the Dispute is getting Created, Justified and written off. Tiles Associated with Dispute Management.

Chargeback Executive - 50k Customer Service Agents -40k CCV/Charging Executives - 35k Candidate must have atleast 2 yrs of exp in travel domain Salary upto 50 k Interested candidates Call /Whtup cv @9650997623(Ruchika ) Required Candidate profile EXcellent communication skills Perks and benefits 5 days working both side cabs facility available

Role & responsibilities FSCM JD : Knowledge in FI-AR Module Must. Having FI-SD knowledge is an added advantage. At least 4 years experience in SAP( as a functional Consultant does not include experience as End user/Power user and not include experience in Product Based IT) One E2E implementation or Two Support project in Collections , Dispute or Credit Management. Experience in 3 modules is desirable or at least experience in any 2 modules-In case Having only 2 modules exp. , should have experience in ECC and S4.Should be expert. Experience in Firori apps is must. Experience in 3rd interfaces with FSCM modules is desirable. For Credit Management Knowledge in DCD functionality is must. And experience in 3rd party interfaces is desirable. Experience in RICEFW objects is must. That is writing FS and working with technical consultant is must. ( FSCM modules mostly customised as per client requirement). Experience in BCM is an added advantage. FI - AR, AP , AA and GL , S/4 HANA FIORI, Tiles in all the modules , Idoc, FUNCTIONAL Specs, Debugging, etc Intercompany Billing, Banking, DMEE, EBS , LOCKBOX changes in ECC & S4 HANA , In GL , AA Etc. FSCM - Credit, collections and Dispute Management Best practices in S/4 HANA Credit - Difference between ECC & S4 HANA Credit Managment Credit Check Rules Scoring rules & Credit Limit configuration Workflow for Credit Limit request, DCD Configuration Advanced Credit Management Connecting with Third Parties for Credit Scoring Update Risk classes, Categories Collection Management Collection Management , Collection Stragies, how the data is flowing to FSCM thru AR, FIORI Tiles for Credit , collections and Dispute Management Promise to pay, Resubmission, Customer Contact etc. Dispute Management Workflow for Dispute Management, How the Dispute is getting Created, Justified and written off. Tiles Associated with Dispute Management.

Treasury Team Roles & Responsibilities Daily Bank balance reconciliation. Cash projection/forecasting/positioning. Liquidity/Cash Management Funding/balance confirmation to Accounts payables/Tax teams Setting up manual wire payment in bank portal Assist with banking activities such as documentation to open/close accounts, signatories, bank portal access, and account flows/structures and products. Knowledge of Cash flow hedging (in risk management) Track spot trade/hedge settlements. Knowledge on pulling/using multiple FX rates. Very good excel knowledge. Work Mode - Hybrid Shift Timings – 2-11 PM Location – Hyderabad

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role -SAP FSCM Role Purpose FSCM JD Must Have Primary Skills: FI – Account Receivables Life Cycle, Dunning, Statement of Accounts, Bank Accounts – 3 to 5 yrs relevant experience FSCM – Dispute Management, Collection Management & Credit Management – 3 to 5 yrs relevant experience Good to Have Secondary Skills: FI – Account Payables Life Cycle, FI SD Integration (Order to Cash) and FI MM Integration (Procure to Pay) – 3 to 5 Yrs ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Excellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Order Management roles - Noida Shift: US/Night shifts We are hiring candidates for the role of Management trainee- Order Management! In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. Responsibilities • Identify and resolve Customer/Client Queries and build strategy to drive desired goal • Provide RCAs and Controls for any miss in the defined process. • Identify issues attributing to account delinquency and discuss them with management • End to end knowledge of OTC and its relation with Order Management • Ability to think strategically and take appropriate decisions • Ability to build customer relationship and drive confidence. • Ability to identify important factors associated with Orders. • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution. Qualifications we seek in you! Minimum qualifications • Commerce Graduate • The ideal candidate for this position should have a rich Experience within depth end to end knowledge of Order to Cash Process. • Hands-on experience in managing daily operation of Order Management and meet daily/monthly given targets (TAT/Accuracy). • Experience in Order Management process and should have knowledge of its upstream and downstream. • Knowledge of different type of Orders request. • Candidate must have knowledge of Pair partner function. • Candidate must have a Good typing speed • Should have good communication skills Preferred qualifications • In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

locationsTower 02, Manyata Embassy Business Park, Racenahali & Nagawara Villages. Outer Ring Rd, Bangalore 540065 time typeFull time posted onPosted 8 Days Ago job requisition idR0000386802 About Us:? As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Pyramid Overview: We create technology solutions for Target at an enterprise scale, unlocking value for our team members, guests, and suppliers. Team Members rely on us to manage $108B+ in revenue, care for our team of 450k+ (pay and benefits), enable 3M+ candidates applying to Target, access to every Target facility, and resolve challenges through our service centers. Guests rely on us every day to quickly and efficiently help them with inquiries such as credit card statements, finding a product, price match, returns, and much more. We ensure guests can leverage their Circle Card to get exclusive benefits. Guests and B2B clients also rely on us to buy gift cards for that special occasion. Suppliers rely on us to assist with financial management, sourcing and procurement processes, compliance and risk assessment processes, coordinating visits for field engineers, providing support for Target+ and Roundel Partners, as well as supporting revenue growth to accelerate vendor acquisition and onboarding for partners. Team Overview: As a Senior Engineer in Enterprise Tech, you will serve as the technical anchor for the engineering team that supports the Sales Audit & Accounts Receivable Product. This product team is responsible for managing the Sales Audit and Accounts Receivable Functionality in SAP CAR and SAP S/4 HANA. You create, own and are responsible for the application architecture that best serves the product in its functional and non-functional needs. You identify and drive architectural changes to accelerate feature development or improve the quality of service (or both). You have deep and broad engineering skills and can stand up an architecture in its whole on your own, but you choose to influence a wider team by acting as a force multiplier. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you 4 year degree or equivalent experience 4+ years of software development experience with at least two full cycle of S/4 HANA implementation. Proven hands-on experience and strong knowledge in SAP Accounts Receivable / SAP ABAP (Restful Application Programming) / Fiori Subject Matter Expert in SAP Accounts Receivable (Collections Management / Dispute Management / Cash Application / Dunning / Other AR Functionality) and SAP ABAP (RICEFW, Modern ABAP - RAP, UI5 and Fiori) Hand-on experience in SAP Integration Suite with good knowledge of integration with other SAP Modules and 3rd party tools Awareness of latest SAP technologies and Industry trends Demonstrates strong domain-specific knowledge regarding Targets technology capabilities, and key competitors products and differentiating features Working knowledge on package-specific configuration and deployment along with ability to build custom solutions Clearly communicates Agile concepts to partners within product team Demonstrates expertise in analysis and optimization of systems capacity, performance, and operational health Write and organize code using multiple computer languages, including distributed programming and understand different frameworks and paradigm Delivers high-performance, scalable, repeatable, and secure deliverables with broad impact (high throughput and low latency) Stays current with new and evolving technologies via formal training and self-directed education Experience in building highly scalable distributed systems. Know More About Us Here: Life at Target- Benefits- Culture-

Order to Cash Responsible for the day to day management of the clients Accounts Receivable portfolio. Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements. Ensure quick resolution by the Credit Control Team of issues and escalated items Manage a complex AR portfolio, negotiates and implements payment solutions with clients. Responsible for achieving cash collection and ageing targets Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio Regularly assess all credit management controls and procedures for change and improvement Develop strategies and solutions for problematic customers Develop strategies and solutions to overcome credit management and credit control challenges Is able to develop customer complex account reconciliations Ensure cash collection targets are met Confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes Good negotiation skills Candidates applying MUST have Team Lead experience and should be okay with Night shifts .

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Debt Collection Executive (100% Voice process) Key Responsibilities: Reaching out to individuals with overdue accounts via phone to remind them of their outstanding debts and negotiating payment arrangements, along with performing skip tracing work as needed Team Handling experience is must Effectively communicate while providing quality customer service and actively pursue knowledge of skills and tools to be used in all services. Negotiating Payment Plans : Working with debtors to establish repayment plans that are feasible for them while ensuring the debt is paid off in a timely manner Maintaining notes on System : Keeping accurate notes of all communications and transactions with debtors, including payment agreements and any disputes resolved Resolving Discrepancies : Investigating and resolving any discrepancies in account balances to ensure accurate debt recover Adhering to Laws and Regulations : Ensuring all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) Providing Customer Service : Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Ensure that accounts become current and provide solutions to keep them current long-term. Take additional training as suggested by management. Exhibit excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you: Minimum Qualifications / Skills: Strong written and verbal communication skills. High level of confidentiality and professionalism. Proficient computer skills. Basic knowledge of MS Word & Excel. Open and receptive to feedback. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Min 4+ of experience in Voice Collection process Strong negotiation skills, Assertiveness and confident Problem solver with procedure-driven judgment to find the best solution. Mandatory Process Requirement: Working Model - 100% Work from Office 100% Voice process (B2C /B2B Collection) Work type Calling Delinquent customers. Interested candidate can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ensure DT & TP compliance for Indian and overseas entities including advance tax, WHT, tax audits, TP audits, and returns. Provide tax advisory to business units, manage audits and disputes, file appeals, & coordinate with tax authorities as needed. Required Candidate profile A qualified CA having 0 - 9 years of experience into direct taxation

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! What will you do: Proven experience in cash application, accounts receivable, or similar finance roles. Responsible for downloading bank statement lockbox reports, wire transfers, and ACH deposits Responsible for researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer Responsible for reconciling general ledger accounts pertaining to cash application Responsible for researching where cash received from customers is to be applied Performing daily offsets, write-offs, and reversal as per policy and procedure Review and reconcile complex cash transactions, ensuring discrepancies are resolved promptly. Performing customer account reconciliation whenever required Ensure unapplied and unidentified cash are followed up with Collectors, in-country Finance Team for closure before month end Assist in month-end closing activities related to cash application. Responsible for highlighting any process deviations Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal team, customer questions and working between departments to get a resolution. Investigate and resolve escalated issues related to unapplied or misapplied payments. Good handson experience of customer portals Leadership qualities with experience mentoring team members. Good understanding of Order to Cash cycle Strong analytical and problem-solving skills Adaptable, flexible and Ability to perform under pressure Maintain organized records of all transactions and supporting documentation. Support internal and external audits as needed. Proficient in MS Excel advanced Demonstrated expertise in MS Office and financial/ERP software (Working knowledge of systems SAP, ERP or JDE or Oracle 11 or Oracle 12 or PRMS ) Minimum experience with in 8-10 Years May require additional hours during month-end or audit periods.

Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle, and provides advisory work for the IT function itself. Must have skills : SAP FSCM Collection Management Good to have skills : SAP MM Inventory Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will advise, lead, and work on high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself. Your typical day will involve providing guidance and expertise in technology consulting, collaborating with cross-functional teams, and delivering solutions to drive business growth and efficiency. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and guide the team in implementing SAP FSCM Collection Management. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Conduct system analysis, design, and development activities. Ensure the successful delivery of projects within the defined scope, timeline, and budget. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP FSCM Collection Management. Good To Have Skills:Experience with SAP MM Inventory Management. Strong understanding of financial supply chain management processes. Experience in configuring and customizing SAP FSCM Collection Management modules. Knowledge of credit management, dispute management, and collections management processes. Ability to analyze complex business requirements and provide innovative solutions. Additional Information: The candidate should have a minimum of 5 years of experience in SAP FSCM Collection Management. This position is based at our Mumbai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FSCM Credit Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure timely delivery of projects Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in SAP FSCM Credit Management Strong understanding of financial processes Experience in credit management and risk assessment Knowledge of SAP FSCM functionalities Hands-on experience in configuring SAP FSCM Credit Management Ability to troubleshoot and resolve technical issues Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP FSCM Credit Management This position is based at our Mumbai office A 15 years full-time education is required Qualifications 15 years full time education

Position Summary Responsible for superior service by ensuring customers queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems Ability to Work collaboratively with other team members (client/customer and Accenture) from different disciplines and backgrounds