Dispatch Manager

Dispatch Manager Job Description

A Dispatch Manager is a crucial role in logistics and supply chain management, responsible for the efficient and timely coordination of goods and services. They oversee the daily operations of a dispatch department, ensuring that deliveries and shipments are scheduled, tracked, and completed accurately.

Key Responsibilities

• Operational Management: Plan and manage the daily dispatch operations, including scheduling routes and assigning drivers or carriers.
• Team Leadership: Supervise, train, and manage dispatch staff and drivers. Ensure all team members adhere to company policies and safety regulations.
• Logistics Coordination: Coordinate with warehouse teams, suppliers, and customers to ensure smooth and timely delivery of products.
• Problem-Solving: Address and resolve any issues that arise during the dispatch process, such as delivery delays, vehicle breakdowns, or customer complaints.
• Documentation and Tracking: Maintain accurate records of all dispatch activities, shipments, and delivery times. Use logistics software to track goods and provide real-time updates.
• Performance Monitoring: Analyze dispatch data to identify areas for improvement and implement strategies to increase efficiency and reduce costs.

Required Skills and Qualifications

• A bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is often preferred.
• Proven experience in a dispatch or logistics role, with a strong understanding of transportation and warehousing procedures.
• Excellent leadership, communication, and organizational skills.
• Proficiency in logistics and dispatch software.
• Strong problem-solving abilities and the capacity to work well under pressure.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Provident Fund