Role & responsibilities Draw, update, and maintain designs Manage multiple complex projects at the same time Ensure our designs meet manufacturing, technical and customer Responsibilities Ensure that all design projects are completed within budget and time Candidate Profile Bachelor's Degree or equivalent experience in Mechanical Engineering or relevant technical degree CAD experience Proficient in SolidWorks Strong organizational and communication skills
Role Overview: The Service Executive is responsible for ensuring smooth after-sales support, attending to customer complaints, coordinating service schedules, machine installations and maintaining strong customer relationships. This role is key to delivering excellent service and ensuring customer satisfaction with Ecostan products. Key Responsibilities: Service Support & Coordination Handle customer service requests, complaints, and inquiries professionally. Schedule and coordinate service visits with the field service team Monitor and follow up on service activities to ensure timely resolution. Customer Interaction Maintain strong relationships with customers by providing prompt updates and support. Collect customer feedback and share insights with the team for continuous improvement. Documentation & Reporting Prepare service reports, maintain service records, and update the database regularly. Track warranty claims, parts replacements, and service status. Internal Coordination Coordinate with the spare parts, production, and quality departments to ensure availability of required parts and support for service issues. Escalate critical service issues when required. Performance Monitoring Achieve set targets for service response time, resolution time, and customer satisfaction. Suggest process improvements to enhance service efficiency and customer experience. Key Skills & Competencies: Good understanding of service operations in a manufacturing/engineering setup. Strong communication and problem-solving skills. Ability to handle customer concerns with a professional and positive attitude. Basic knowledge of MS Office / ERP systems for reporting and data entry. Ability to work independently and handle multiple service requests simultaneously. Qualifications & Experience: Degree in Mechanical / Electrical / Electronics Engineering. 24 years of experience in customer service, after-sales support, or field service coordination. Experience in industrial machinery or equipment servicing will be an added advantage.
Role Overview We are looking for a QMS Assistant Manager to lead and strengthen our ISO 9001:2015 Quality Management System. This role will drive compliance, audits, and process excellence, while mentoring the quality team and supporting cross-functional departments in achieving global quality standards. Key Responsibilities Lead the implementation, monitoring, and improvement of QMS across all functions. Plan and execute internal audits; coordinate with external auditors and certification bodies. Supervise and guide the quality control & QMS team. Drive root cause analysis, CAPA, and preventive actions for quality issues. Monitor KPI-based quality performance metrics and report directly to senior management. Ensure documentation control for QMS (manuals, SOPs, procedures). Train employees on quality awareness, standards, and compliance requirements. Support continuous improvement projects in line with lean manufacturing and best practices. Ensure strict compliance with ISO 9001:2015 and statutory requirements. Qualification & Skills B.Tech / M.Tech / Mechanical / Industrial Engineering or equivalent. 710 years of experience in Quality Management (manufacturing/engineering sector preferred).
Role & responsibilities Manage employee relations, including grievances, conflicts, and disciplinary actions. Conduct performance appraisals using standardized metrics (e.g., productivity, attendance). Draft and implement HR policies (e.g., leave, raises, promotions). Support employee engagement initiatives (e.g., recognition programs, town halls). Handle union-related issues (if applicable) and maintain open communication. Maintain employee records in Spine HRMS, ensuring data accuracy. Assist in auditing existing HR practices to remove inefficiencies. Ensure compliance with labor laws (e.g., Industrial Disputes Act, 1947). Preferred candidate profile Bachelors degree in HR or related field. 25 years of HR experience, preferably in employee relations. Familiarity with Spine HRMS or similar HRIS tools. Knowledge of Indian labor laws and manufacturing HR challenges. Strong interpersonal and problem-solving skills.
Role Overview: We are looking for a detail-oriented and process-driven professional to manage item naming, coding, and master data creation in our ERP system. This role ensures accuracy, consistency, and standardization of item master data to support smooth operations across procurement, production, and inventory management. Key Responsibilities: Item Master Management Create and maintain item codes, descriptions, categories, and attributes in ERP. Implement standardized naming conventions to avoid duplicates and maintain consistency. Audit and clean up existing item master data as required. ERP Data Implementation Input and validate product-related data in ERP during NPD projects. Test and verify item data functionality within ERP modules (procurement, production, sales). Cross-Department Coordination Liaise with NPD, Purchase, Production, Stores, and Finance teams to collect product details. Track and update stakeholders on new item code creation status. Documentation & Compliance Maintain proper documentation of item naming standards, code lists, and change logs. Ensure compliance with company policies, ERP standards, and audit requirements. Reporting & Continuous Improvement Prepare periodic reports on item creation, open requests, and data quality. Suggest process improvements to enhance data management efficiency. Key Skills & Competencies: Hands-on experience with ERP systems (SAP / Odoo /Oracle / Microsoft Dynamics / ERPNext or similar). Strong knowledge of item master data management and standard coding structures. Proficiency in Excel (VLOOKUP, Pivot Tables, Data Validation). High attention to detail and commitment to accuracy. Excellent communication and cross-functional coordination skills. Ability to work independently and meet deadlines. Qualifications & Experience: Bachelors degree in Commerce, Engineering, IT, or Supply Chain. 4-5 years of experience in ERP data management, item master creation, or NPD-related roles in a manufacturing setup. Experience in data standardization and ERP migration/implementation projects preferred.
Key Responsibilities Develop and manage sales leads, inquiries, and opportunities in India and abroad. Prepare and present quotations, proposals, and sales contracts. Handle client communication via email, phone, and in-person meetings. Represent Ecostan at domestic & international trade fairs, exhibitions, and B2B platforms. Collaborate with accounts, logistics, and service teams to ensure smooth order execution. Build and maintain long-term client relationships to generate repeat business. Travel (domestic and international as required) to meet clients and close deals. Achieve monthly and annual sales targets across assigned regions. Qualification & Skills Graduate / MBA in Sales & Marketing / International Business (preferred). 24 years of proven experience in industrial machinery sales (domestic or international). Must have excellent written & spoken English (knowledge of other languages is a plus). Familiarity with export documentation & domestic sales processes. Strong negotiation, presentation, and interpersonal skills. Proficiency in G-Suit, CRM, and online B2B platforms.
Role Description We are looking for a proactive and hands-on IT Executive to manage our day-to-day IT operations. This full-time, on-site role involves maintaining hardware/software systems, managing networks, ensuring data security, providing technical support to users, and assisting with ERP (Odoo) and infrastructure enhancements. You will play a crucial role in keeping our tech backbone strong and reliable across departments like Sales, Service, Manufacturing, and Administration. Industry: Machinery Manufacturing Employment Type: Full-time Key Responsibilities Manage and maintain the company's IT infrastructure, including computers, servers, networks, and printers. Troubleshoot system and network issues, and provide timely support to internal users. Ensure data backup systems and antivirus/firewall security are properly configured. Monitor and optimize internet connectivity and LAN/Wi-Fi performance. Support Odoo ERP users and coordinate with external vendors for system upgrades and fixes. Assist in implementation of new software/hardware as per company requirements. Keep IT inventory and licensing records updated. Qualifications 3 years of experience in IT support, systems administration, or network management. Good understanding of LAN/WAN, routers, switches, wireless access points, and CCTV systems. Experience with ERP systems (Odoo preferred) is an added advantage. Strong analytical, troubleshooting, and problem-solving skills. Bachelor's degree in Computer Science, IT, or related field. Certifications like CCNA, MCSA, or equivalent are a plus. Ability to work independently and communicate effectively with different departments.