Director - US Staffing

Title: Director – US Staffing - Delivery

Location: Noida

EST work hours

Responsibilities:

We are seeking a dynamic and results-oriented Director of US Staffing and Operations to lead our team in achieving ambitious growth targets. You will be responsible for developing and implementing strategic plans to optimize our MSP/Direct client portfolio, ensuring exceptional service delivery, and driving profitability.

• Develop data-driven growth plans for the US staffing business, focusing on client acquisition, market share expansion, and revenue maximization.
• Oversee the entire staffing lifecycle for MSP/ VMS and Direct clients, guaranteeing top-tier talent acquisition and on-time fulfilment of their needs. You'll work collaboratively with account managers/ resource managers and other stakeholders to develop customized game plans for each client.
• Continuously evaluate and refine operational processes to streamline workflow, accelerate turnaround times, and elevate the overall client experience.
• Strategically manage and allocate resources, including recruitment and talent pool development, to ensure optimal team productivity and cost-effectiveness.
• Foster close collaboration with sales and account management teams, providing insightful feedback to strengthen client relationships.
• Implement a robust KPI framework to measure operational effectiveness, identify areas for improvement, and drive corrective actions.
• Partner with leadership to create and manage budgets, monitor spending, and leverage data analytics to achieve cost optimization without compromising quality.
• Cultivate a dynamic and high-performing operations and delivery team, fostering a positive work environment and championing professional development initiatives.
• Collaborate with teams to maximize market share for each client, aiming for significant account growth YOY.

Qualifications:

• 14+ years of experience in US Staffing operations.
• Proven track record of developing and implementing successful growth strategies
• Deep understanding of the US staffing landscape and MSP/Direct client models
• Experience with Applicant Tracking Systems (ATS) and other recruitment technologies.
• Expertise in operational process optimization and continuous improvement methodologies
• Strong leadership and team management skills
• Excellent communication, collaboration, and interpersonal abilities
• Data-driven mindset with a knack for KPI development and analysis
• Budget and financial management proficiency
• Excellent communication skills, both verbal and written, with the ability to engage with clients and internal stakeholders effectively.
• Experience in recruitment processes, including candidate sourcing, screening, and placement.
• Ability to multitask, prioritize tasks, and manage time efficiently in a remote work environment.
• Strong problem-solving skills and the ability to make informed decisions under pressure.

ABOUT US:

TPI Global Solutions

www.tpiglobalsolutions.com.