Job
Description
You will be responsible for leading the team in achieving ambitious growth targets by developing and implementing strategic plans to optimize the MSP/Direct client portfolio. Your key responsibilities will include: - Developing data-driven growth plans for the US staffing business, focusing on client acquisition, market share expansion, and revenue maximization. - Overseeing the entire staffing lifecycle for MSP/VMS and Direct clients, ensuring top-tier talent acquisition and on-time fulfillment of their needs. - Collaborating with account managers/resource managers and stakeholders to develop customized game plans for each client. - Continuously evaluating and refining operational processes to streamline workflow, accelerate turnaround times, and enhance the overall client experience. - Strategically managing and allocating resources, including recruitment and talent pool development, to ensure optimal team productivity and cost-effectiveness. - Providing insightful feedback to sales and account management teams to strengthen client relationships. - Implementing a robust KPI framework to measure operational effectiveness, identify areas for improvement, and drive corrective actions. - Partnering with leadership to create and manage budgets, monitor spending, and leverage data analytics for cost optimization without compromising quality. - Fostering a dynamic and high-performing operations and delivery team, championing professional development initiatives, and creating a positive work environment. - Collaborating with teams to maximize market share for each client, aiming for significant account growth year over year. Qualifications: - 14+ years of experience in US Staffing operations. - Proven track record of successful growth strategy implementation. - Deep understanding of the US staffing landscape and MSP/Direct client models. - Experience with Applicant Tracking Systems (ATS) and other recruitment technologies. - Expertise in operational process optimization and continuous improvement methodologies. - Strong leadership, team management, communication, collaboration, and interpersonal skills. - Data-driven mindset with KPI development and analysis abilities. - Proficiency in budget and financial management. - Experience in recruitment processes, including candidate sourcing, screening, and placement. - Ability to multitask, prioritize tasks, and manage time efficiently in a remote work environment. - Strong problem-solving skills and the ability to make informed decisions under pressure. TPI Global Solutions is a US-based recruitment firm established in 1998, headquartered in Birmingham, Alabama, with sales/recruitment teams in Atlanta, GA, and Charlotte, NC. They provide staffing services for contract as well as permanent staffing needs of their clients, boasting a client list that includes prominent US business entities.,