Director - Project Manager

Marsh is seeking candidates for the following position based in the Mumbai office.

This is a hybrid role that has a requirement of working at least three days a week in the office.

Director – Program Manager – Grade G

What can you expect?

We are seeking a highly experienced Program Manager to join our change and transformation team. You will be responsible for leading the setup of practices within our Global Capability Centre, managing multiple end-to-end transitions, and working closely with the Operational Leadership team to deliver strategic outcomes.

• Manage end-to-end programs to deliver business outcomes, support organizational strategy, and influence senior stakeholders.
• Lead the establishment of best practices and operational frameworks within global capability centers to enhance efficiency and effectiveness.
• Oversee the transition of projects and processes into the global capability center, ensuring smooth handovers and minimal disruption to operations.
• Build and maintain strong relationships with senior leaders and key stakeholders, ensuring alignment on project goals and objectives.
• Manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Lead and mentor project teams, fostering a collaborative and high-performance culture.

We will count on you for:

• Develop comprehensive program plans, including scope, timelines, resources, and budgets, to facilitate smooth transitions.
• Develop case for change and roadmap for execution working with diverse stakeholders and bringing alignment
• Build and maintain strong relationships with key stakeholders, including senior leaders, to ensure effective communication and collaboration throughout the transition process.
• Identify potential risks associated with transitions and develop mitigation strategies to minimize impact on program success.
• Conduct due diligence across service portfolio delivered internally as well as vendor managed to identify opportunities for centralization and streamlining delivery
• Coordinate cross-functional teams to ensure all aspects of the transition are executed effectively and efficiently
• Implement change management strategies to support the transition process and ensure stakeholder buy-in
• Drive initiatives for continuous improvement in transition processes and program management practices

What you need to have:

• Minimum 15 years of experience in leading end-to-end process migrations & other transitions, program management and change management.
• Experience working with global stakeholders and cultures.
• Strong communication and presentation skills, with the ability to influence senior stakeholders
• Proven track record in leading and delivering multiple projects within the organizational constraints
• Understanding program management methodologies and best practices.

What makes you stand out?

• MBA from a premier business school
• Professional certification in Program Management e.g. PgMP / CPM / Prince 2
• Experience working in large and complex organizations working with diverse stakeholders
• Strong business analysis, organizational design, and process improvement experience

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh

Marsh McLennan

Marsh McLennan