Director (Product Management)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous growth as we expand into new payment flows and continue to grow our core solutions. Our team brings business-to-business (B2B) payment solutions and associated services to clients worldwide who deploy our solutions to serve the needs of small businesses up thru multinational corporates and governments. We work closely with Issuers, Buyers, Suppliers, FinTechs, and other ecosystem players to deliver these services.

This Director, Commercial Product Solutions is responsible for modernizing our B2B payments capabilities by leading the product development and delivery of our new flagship VCS Hub – B2B Payables experience. The Director works closely with stakeholders to translate business needs into actionable development and lead the execution. This role requires a results-driven professional who excels at managing complex B2B projects and delivering impactful B2B solutions. The ideal candidate is an experienced B2B professional who understands both business and technical aspects of B2B payments, technology
architecture and systems, development and delivery methods, and has a track record of delivering business results exceeding client expectations. The candidate must be creative and hands-on, have a bias towards action and inspire others, including:

• Leading a team of business product owners, driving high team performance, including staff development
• Collaborating with engineering to modernize and scale our platform, improving operational efficiency
• Managing roadmaps and prioritization designed to deliver maximum business and customer value
• Fostering strong collaboration across product management, engineering, design, marketing, regions, client management, customer support, and other departments to ensure alignment
• Building and delivering effective communications to senior management and stakeholders

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 15+ years of business-to-business product management experience in financial services roles with a bachelor’s degree (particularly strong background in product development and technology delivery)
• Proven product development and delivery experience in B2B payment products and solutions
• Accounts Payables / Accounts Receivable experience with ability to direct future product development of buyer and supplier E2E payments
• Experience leading, building and growing high-performing product teams
• Strong experience in storytelling a product strategy to senior management and stakeholders
• Expertise analyzing qualitative and quantitative data to drive product development strategy and prioritization
• Strong relationship building skills and experience leading cross-functional teams
• Technical proficiency and ability understand and communicate technical concepts
• Works onsite from our Bangalore, India office location

Preferred Qualifications

• 15 or more years B2B product experience with a Bachelor’s Degree or 10 years B2B product experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD)
• MBA or Advanced Degree is highly desirable
• B2B product strategy or deep product development/management experience in B2B payments
• Experienced B2B product leader with a record of accomplishment for creating and developing new product capabilities from initial concept to industry leadership
• Proven track record of developing and executing a B2B product vision for successful products based on deep understanding of customer needs
• Experience managing and developing strong partnership with technology teams to influence and co-create shared roadmaps
• Comfort holding and facilitating technical discussions with technology stakeholders, technically proficient to work through functional and platform
• specifications, market and client nuances, technical architecture and implementation methods, and technology tools like Jira
• Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is inquisitive and collaborative
• Exemplary commitment to Visa’s Leadership Principles and strong reputation as a people leader to cultivating a community
• Self-motivated and highly comfortable with ambiguity and uncertainty, iterative and continuous change, possessing maturity and competence to influence across organizations and drive efficiencies
• Mindset to fully understand and quickly overcome commercial, technical, industry and internal challenges to succeed
• Natural collaborator, with excellent communication skills and strong executive presence to build strong relationships across Visa functions, navigating a matrix organization
• Constructively challenge status quo to aim higher, act as agent of change
• Fluent in Polish and English to effectively communicate with US and Poland executives, in a global role with global hours and heavy coordination with business and technology partners located in US, India and Poland
• Willingness to travel as required

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.