Director of Operations

Salary Range: ₹20 - ₹25 Lakhs per annum

Location: Nava India, Coimbatore

Experience: Minimum 10 years of relevant leadership experience in operations management, preferably in AI/ML or tech-driven startups.

About the Role

We are seeking a dynamic and experienced Director of Operations to lead and oversee the operational strategies and execution for Experts Pro and its AI/ML-focused subsidiary, Kodo. This leader will be responsible for driving organizational efficiency, managing cross-functional teams, and ensuring alignment with business objectives in a fast-growing, innovative environment.

Key Responsibilities

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  Develop and implement operational strategies to support the growth and scalability of both Experts Pro and Kodo.

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  Oversee day-to-day operations, ensuring seamless collaboration between multiple departments and teams.

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  Lead cross-functional teams including HR, Finance, Product, and Technology to achieve organizational goals.

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  Manage budgeting, resource allocation, and financial performance to optimize profitability.

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  Establish and monitor key performance indicators (KPIs) and metrics to measure operational effectiveness.

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  Drive continuous improvement initiatives across all functions.

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  Ensure compliance with regulatory requirements and company policies.

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  Act as a key liaison between senior management and operational teams to drive the execution of strategic initiatives.

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  Foster a high-performance culture emphasizing innovation, accountability, and quality.

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  Lead talent development and succession planning for operations teams.

Requirements

• Proven experience as a Director of Operations or in a similar senior leadership role.

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  Strong background in operational strategy development and execution.

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  Experience with startups or fast-growing companies, preferably in AI/ML or technology sectors.

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  Excellent leadership, communication, and interpersonal skills.

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  Demonstrated ability to manage multiple projects and cross-functional teams.

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  Strong analytical and problem-solving abilities.

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  Familiarity with budgeting, financial management, and resource allocation.

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  Knowledge of industry regulatory requirements.

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  Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field.