Director of Operations

As a Director of Operations at EXLB, your role will involve overseeing daily operations, developing and implementing strategies to enhance efficiency, managing budgets, and ensuring customer satisfaction. You will be responsible for supervising team performance, analyzing operational data, and leading initiatives to improve business processes. Additionally, you will work closely with other departments to coordinate activities and ensure alignment with the company's goals. Key Responsibilities: - Oversee daily operations - Develop and implement strategies to improve efficiency - Manage budgets effectively - Ensure high levels of customer satisfaction - Supervise team performance - Analyze operational data - Lead initiatives to enhance business processes - Coordinate activities with other departments Qualifications Required: - Operations Management and Team Management skills - Strong Analytical Skills and Budgeting abilities - Customer Service expertise - Excellent leadership and communication skills - Experience in developing and implementing operational strategies - Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree is a plus - Proven experience in a senior operations role - Ability to work collaboratively and drive results,