Director of Operations

Role Overview: As a Director of Operations at EXLB, located in Noida, you will play a crucial role in overseeing daily operations and implementing strategies to enhance efficiency and customer satisfaction. Your responsibilities will include managing budgets, supervising team performance, analyzing operational data, and leading initiatives to improve business processes. You will collaborate with other departments to ensure alignment with the company's goals. Key Responsibilities: - Oversee daily operations and develop strategies to improve efficiency - Manage budgets and ensure customer satisfaction - Supervise team performance and analyze operational data - Lead initiatives to enhance business processes - Coordinate activities with other departments to align operations with company goals Qualifications: - Possess strong Operations Management and Team Management skills - Demonstrate strong Analytical Skills and Budgeting abilities - Showcase expertise in Customer Service - Exhibit excellent leadership and communication skills - Have experience in developing and implementing operational strategies - Hold a Bachelor's degree in Business Administration, Operations Management, or related field; Master's degree is a plus - Show proven experience in a senior operations role - Ability to work collaboratively and drive results,