Digital Marketing Sales & CRM Manager

Job Summary:

We are looking for a dynamic and results-driven professional to lead our digital marketing sales initiatives while managing and optimizing our Customer Relationship Management (CRM) systems. This hybrid role requires a strategic thinker with strong interpersonal skills to drive lead generation, convert prospects, and ensure client retention through effective CRM processes.

Key Responsibilities: Digital Marketing Sales

• Identify and generate new business opportunities through digital channels.
• Pitch and sell digital marketing services such as SEO, PPC, social media marketing, content marketing, and email marketing.
• Develop tailored proposals and solutions based on client requirements.
• Conduct product demos, sales presentations, and negotiations with prospective clients.
• Maintain and grow relationships with existing clients to upsell additional services.
• Track and report on KPIs such as leads generated, conversion rates, and sales revenue.
• CRM Management
• Manage and optimize the CRM platform (e.g., HubSpot, Salesforce, Zoho, etc.) to support sales and marketing efforts.
• Monitor the sales pipeline and ensure all client interactions are recorded accurately.
• Segment customers for targeted marketing campaigns and follow-ups.
• Analyze CRM data to identify sales trends, customer behavior, and opportunities for engagement.
• Work with marketing to launch automated workflows, email campaigns, and lead nurturing strategies.
• Train team members on best CRM practices and usage.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• 2–5 years of experience in digital marketing sales or account management.
• Hands-on experience with CRM platforms (HubSpot, Salesforce, Zoho, etc.).
• Strong understanding of digital marketing tools and sales funnels.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret data and optimize performance.
• Self-motivated and target-oriented.

Key Skills:

• Digital Sales & Client Acquisition
• CRM Management & Optimization
• Email Marketing Automation
• Lead Generation & Conversion
• Data Analysis & Reporting
• Relationship Management
• Presentation & Pitching
• Cross-functional Collaboration

KPIs / Performance Metrics:

• Number of qualified leads generated
• Conversion rate from leads to customers
• Client retention rate
• CRM data accuracy and usage rate
• Email campaign open and click-through rates
• Revenue generated from digital marketing services

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 60 months

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Provident Fund

Work Location: In person