Posted:4 days ago|
Platform:
On-site
Part Time
We are seeking a dedicated Cloud Support Engineer to manage patching, maintenance, and overall server management for cloud-based infrastructure. This offshore role requires expertise in both Azure and AWS server technologies with a focus on maintaining security, compliance, and operational excellence across all server environments.
Server Management: Administer and maintain Windows and Linux servers on Azure and AWS platforms
Patch Management: Plan, test, and deploy security patches and updates across all server environments
Maintenance Activities: Perform routine maintenance tasks, including system updates, configuration changes, and health checks
Monitoring and Alerting: Implement comprehensive server monitoring and proactive alerting systems
Security Compliance: Ensure servers comply with security policies and industry standards
Capacity Management: Monitor server performance and plan for capacity upgrades
Incident Response: Provide timely response to server-related incidents and outages
Automation: Develop scripts and automation for routine maintenance tasks
Documentation: Maintain server inventory, configuration documentation, and procedures
Vendor Coordination: Coordinate with cloud providers for support and escalations
Must have
Experience: 6 to 8 years of server administration experience in cloud environments
Cloud Platforms: Strong knowledge of Azure Virtual Machines and AWS EC2 services
Operating Systems: Expertise in Windows Server and Linux administration
Patch Management: Experience with Windows Update Services, WSUS, or similar tools
Scripting: Proficiency in PowerShell, Bash, Python, or similar automation tools
Monitoring: Experience with server monitoring tools and SIEM solutions
Networking: Understanding of cloud networking concepts and troubleshooting
Certifications: Microsoft Azure Administrator, AWS SysOps Administrator, or equivalent (preferred)
Configuration Management: Experience with Ansible, Puppet, or similar tools (preferred)
Containerization: Knowledge of Docker and container orchestration platforms (preferred)
Security Tools: Familiarity with vulnerability scanning and security assessment tools (preferred)
ITIL Certification: Understanding of ITIL processes and incident management (preferred)
Backup Solutions: Experience with cloud backup and disaster recovery solutions (preferred)
Skills and Competencies
Strong technical troubleshooting abilities
Excellent organizational and time management skills
Ability to prioritize multiple tasks and projects
Strong documentation and communication skills
Detail-oriented with focus on quality and compliance
Ability to work flexible hours for maintenance windows
Customer service mindset for internal stakeholders
Nice to have
NA
Languages
English: A1 Beginner
Seniority
Regular
Bengaluru, India
Req. VR-120024
Technical Support (SL2)
BCM Industry
12/01/2026
Req. VR-120024
Luxoft
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