Job
Description
We’re looking for a proactive DevOps Engineer with strong hands-on experience in managing CI/CD pipelines, cloud infrastructure (preferably AWS), containerized environments (Docker/Kubernetes), and system administration. The ideal candidate will be well-versed in monitoring, scripting, security best practices, and working in agile environments. This role demands someone who can not only build and maintain robust infrastructure but also collaborate across teams and support production environments. What You’ll Be Doing Undertake ongoing management, maintenance and administration activity of remote server(s) for clients. Attend, manage and rectify technical support queries belonging to active managed hosting services contracts. Work on performance tuning, package pulling/installation, updates patch management, network and server management issues. Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required. Learn new technologies and convert them into customer solutions. Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems. Manage dedicated & virtual servers environment onboarding setups and assist applications deployments as-well-as migration. Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities. Constantly improve security practices, deployment and automation methodologies Maintain Health check report of IT-Infrastructure, Break-down reports and other analytics as required by management. Accountable for compliance of ISO and other security standards What We’d Love To See CI/CD Tools: GitLab CI, Jenkins, GitHub Actions Infrastructure as Code (IaC): Terraform, CloudFormation Containers: Docker, Kubernetes (EKS, AKS, or GKE preferred) Cloud Platforms: AWS (EC2, RDS, S3, IAM, CloudWatch, ALB) Linux/Unix System Administration & Shell Scripting Monitoring & Logging: Site24x7, Prometheus, Grafana, New Relic, CloudWatch Scripting: Bash, Python (or similar scripting language) Source Control: Git (GitHub/GitLab/Bitbucket) DevSecOps tools (OWASP, OpenVAS, Trivy) Understanding of system uptime, backup strategies, and rollback processes It’d Be Great If You Had Any Certification related DevOps is a plus Experience with GCP or Azure platforms Prior exposure to client communication, especially over calls Ability to coordinate across multiple teams for resolving infrastructure issues Familiar with DevSecOps: secure CI/CD, scanning, secrets management, and infra hardening Deep understanding of high-availability infrastructure setups and disaster recovery strategies Hands-on with performance optimization and cost-efficient architecture on cloud platforms
