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Desktop Support Technician

Desktop Support Technician

Mind map IT Solutions

1 - 5 years

0 Lacs

punjab

Posted:1 week ago| Platform: Shine logo

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Skills Required

desktop support technical support vpn email security software licensing enterprise users secure applications operating system connectivity problems

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for providing technical support to enterprise users, assisting with desktop setup, resolving operating system issues, connectivity problems, email troubleshooting, security concerns, and software licensing queries. Your role will involve addressing client requests promptly, maintaining high standards for ticket resolution, and delivering exceptional client service. We are looking for candidates with previous experience supporting enterprise clients, excellent English communication skills, and a minimum of 1 year of experience in desktop or IT support roles. This is a full-time, permanent position based in Mohali, India, with a night shift schedule.,

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Desktop Support Technician