Desktop Support Technician

Job Description

**Location:** Mohali, India **Shift:** Night **Job Description:** We are hiring a Desktop Support Analyst to provide technical support for enterprise users working with business desktops, VPNs, and secure applications. **Key Responsibilities:** - Address client requests related to desktop setup, operating system issues, and connectivity problems. - Resolve issues concerning email, security, and software licensing. - Maintain high standards for ticket resolution and client service. **Requirements:** - Previous experience supporting enterprise clients. - Strong English communication skills. - A minimum of 1 year of experience in desktop or IT support roles. Job Types: Full-time, Permanent Pay: ₹19,684.44 - ₹44,679.33 per month Shift: Night shift Work Location: In person