KEY RESPONSIBILITIES The incumbent will work closely with the Corporate Quality Assurance teams under the supervision of the Digital Business Partner, leading articulation of key technology and digital requirements and ensuring successful rollouts. More specifically s/he will lead the following responsibilities: Business Analysis: Point of contact and between business, IT, end user and other cross functional teams during the project or maintenance phase. Collect data, analyse & define the business and user requirements. Analyse business problems and facilitate in IT solution evaluation. Work closely with managers and end users to have buy-in for the proposed solution. Creating a detailed business analysis, outlining problems, opportunities, and solutions for the business users and stakeholders. Categorize the functional and non-functional requirements of the business. Conduct post project implementation acceptance and requirements reviews. Perform additional tasks as assigned by the reporting manager, time-to-time basis in DevOps mode. Prepare validation documentation related to release of GxP system. Should have sound knowledge on preparing validation artifacts for GxP IT systems. Should have knowledge of GxP system testing and validation. Sound communication skill with good amount of convincing power (intermediate level). An ideal candidate should be well planned and structured in his/her all deliverables. Must have experience in Pharma IT with hands-on expertise for handling GxP systems. IT Support and Maintenance: Provide IT administrative support for Enterprise systems but not limited to the following. User Management (Creation, Modification, Password reset etc.). User Access Rights Management. Active user list preparation. Support to Biocon users on the enterprise application on service requests, incidents and bug fixes. Periodic review of event logs (as where applicable). Provide support to vendor for fixing IT related issues during breakdowns. Responsible for adoption, creation and Maintenance of Quality Management Procedures as per IT Operation requirements. 1st level Point of Contact for all IT related queries from Biocon users for enterprise systems Co-ordination with Enterprise functional Team for finding the RCA from IT Perspective in their Incidents and CAPAs. Responsible for implement Change controls and log Incidents and deviation related to IT Functions. Responsible for adherence of SLA's defined for various IT administrative support activities. PROFESSIONAL EXPERIENCE / QUALIFICATIONS Bachelor's in Engineering or Master's degree in a related discipline, including a minimum of 4-6 years of experience gained in technology implementation in the Pharma space Specific experience as a Business Analyst in a GxP application for a pharma company Excellent oral/ written communication skills Self-starter, with the ability to work and execute independently with minimal oversight.

Innovate and launch products , implementing new technologies in system and enterprise architecture. Work in an Agile environment , continuously reviewing business needs, refining priorities, and identifying opportunities and risks. Partner with stakeholders and customers to inform product vision, strategy, features, and prioritization. Collaborate with user-focused departments to define the self-service user experience, support, and monitoring. Coordinate various phases of the software development life cycle (SDLC) to drive end-to-end business and technical solutions. Develop, own, and execute the product roadmap . Translate product roadmap features into well-defined requirements , including features, user stories, and acceptance criteria. Prioritize and maintain the sprint backlog , balancing stakeholder requirements. Track and report product performance post-launch to evaluate future investments. Facilitate Scrum ceremonies , including Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective meetings. Standardize Scrum processes by ensuring all stories/tasks have story points and pushing for stories to be broken into smaller stories. Ensure effective collaboration with the scrum team, consult internally with team members and stakeholders on best practices, eliminate blockers and report regularly by analyzing burndown charts and other portfolio planning tools to understand what gets built and at what cadence. What you'll need to succeed (Principal) 5+ years of experience as Project Owner / Project manager develops, own, and execute the product roadmap. Translate product roadmap features into well-defined requirements / user stories. 5+ years of experience in Agile -Scrum methodology in writing epic, user stories, managing backlog priorities and scrum ceremonies. 3+ years of experience in managing Jira application as an admin. Excellent communication skills, both oral and written, and ability to facilitate discussions Experience in creating prototypes/mockups for helping visualize the user interface and experience Knowledge in using Microsoft office tools, Microsoft Visio, Figma / Miro and can make flowcharts / presentation for executive level. Knowledge in using Jira as scrum tracking application and project management tool. Knowledge in Confluence as collaboration wiki application and storage of artifacts. Experience in creating test plan and test cases Self-motivated and requires very minimal supervision Good problem solving and conflict resolution skills Ability to work on multiple projects in parallel Nice to have: Knowledge in API-Webservices / Postman tool or similar Knowledge in any automation tools Knowledge in reporting Powerbi/Looker Knowledgeable in database queries such as MSSQL, Oracle or MySQL.

We are looking for an experienced Business Development Manager (BDM) with a strong background in US staffing to join our team. The ideal candidate will have established relationships with Tier-1 vendors, Prime vendors, and System Integrators and should be able to bring in new clients immediately. We are also open to considering strong Bench Marketing professionals with proven experience in engaging Tier-1 vendors such as TEKsystems, Insight Global, Kforce, etc. Key Responsibilities: Identify and develop new business opportunities with Prime Vendors, Tier-1 vendors, and System Integrators . Build and maintain strong relationships with key decision-makers in US staffing companies and direct clients . Generate leads through cold calling, networking, and other business development activities. Negotiate contracts, pricing, and terms with clients. Work closely with recruitment teams to ensure proper alignment of client needs and candidate delivery. Understand market trends, client needs, and competition to develop effective business strategies. Consistently achieve and exceed revenue targets. Qualifications & Requirements: 6- 11 years of overall experience in US staffing business development or bench marketing . Strong existing relationships with Tier-1 vendors, System Integrators, and direct clients . Ability to acquire and onboard new clients immediately . Excellent communication and negotiation skills. Comfortable making cold calls and handling client meetings. Strong analytical and problem-solving abilities. Willing to work during US business hours .

We are seeking an experienced Performance Tester to join our team in India. The ideal candidate will have a strong background in performance testing and analysis, with the ability to design and implement effective testing strategies to ensure optimal application performance. Responsibilities Designing and implementing performance testing strategies for applications and systems. Analyzing performance test results and providing recommendations for improvements. Collaborating with development teams to identify performance bottlenecks and optimize application performance. Creating and maintaining performance testing documentation including test plans and test cases. Executing performance tests using various tools and frameworks. Monitoring system performance metrics and ensuring they meet specified SLAs. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 6-10 years of experience in performance testing and analysis. Proficiency in performance testing tools such as LoadRunner, JMeter, or Gatling. Strong understanding of performance testing methodologies and best practices. Experience with scripting languages for test automation, such as Python or JavaScript. Knowledge of application performance monitoring tools like New Relic or AppDynamics. Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Excellent analytical and problem-solving skills.

Experience: Experience with Selenium / Playwright Experience with Cucumber & Rest / SOAP Preferred Notice Period - 0 - 45 Days Roles and Responsibilities Participate in Agile development cycles by providing timely feedback on testing progress and identifying areas for improvement. Develop and maintain automation frameworks using Selenium WebDriver, Playwright Automation, Rest Assured, SOAP UI, and other tools. Collaborate with cross-functional teams to identify requirements and create test plans that meet business needs. Design, develop, and execute automated tests using Cucumber BDD framework to ensure high-quality software releases.

Responsibilities: Manage & maintain OCI users and resources, overseeing compute, storage, and networking components. Monitor OCI performance, availability, and security, proactively identifying and addressing potential issues. Implement & enforce governance policies & controls to ensure compliance with organizational standards. Configure and Manage OCI Compartments and Provisioning services like IaaS, PaaS, SaaS and DBaaS across Availability and Fault Domains Configure and manage OCI Identity and Access Management (IAM) to control access and permissions. Implement security best practices, including data encryption, network security, & regular security audits. Integrate OCI with other systems and tools to streamline workflows and enhance system functionality. Develop KPIs and Metrics Reports and Dashboards Work with internal staff, third-party vendors, and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages. View and monitor service detail and service notifications related to patching/critical updates/downtime. Configure and manage OCI/OIC logging and auditing mechanisms for comprehensive system tracking. Participate in the development and implementation of new OCI features and enhancements to improve system performance and functionality. Function as the primary point of contact and Collaborate with Oracle support to address and resolve OCI/OIC-related technical issues. Partner with Security, Network, Development and Product Teams to identify issues, driving issue resolution. Maintain accurate and up to date OCI documentation and architecture diagrams. Design and Maintains business continuity and disaster recovery processes. Requirements: Minimum bachelors degree in computer science or equivalent 5+ years of overall Cloud Implementation Experience 3+ years of experience administering OCI and OIC Experience in at least one full life cycle implementations of OCI and OIC services Strong understanding of cloud computing principles, OCI services, and architecture. Proficiency in OCI administration tasks, including user management, resource provisioning, and networking configuration. Excellent problem-solving skills with the ability to diagnose and resolve technical issues. Deep understanding of CI/CD, SDLC, IT Change Control processes, Deployment Methodologies and Application Server Life Cycle Management Ability to lead other functional leads through the different project phases. Exceptional and advanced English communication skills with all levels of an organization are required (written, verbal, digital, and formal presentations) Desire to teach and mentor other engineers with varying domains of expertise. Oracle Cloud Infrastructure Foundations Associate/Oracle Cloud Infrastructure Architect Associate or similar certifications related to Oracle Fusion Cloud is preferred. Proficiency in Spanish is a plus. Advance skills in MS Office (Access, Excel, PowerPoint, Word). Worked with a broad range of diverse customers and stakeholders Ability to effectively manage multiple, competing, high-priority projects with varying deadlines.

Responsibilities Make outbound calls to existing / potential customers. Address customer inquiries and provide information about Mutual Fund products or services. Resolve customer issues or complaints in a professional and timely manner. Upsell or cross-sell products or services to increase sales revenue. Keep accurate records of all customer interactions and update the customer database. Follow up with customers to ensure satisfaction and encourage repeat business. Provide feedback to the customer service team regarding customer concerns or trends. Adhere to company policies and procedures during customer interactions.

Required Qualifications: Bachelor's or masters degree in computer science, Information Technology, or a related field. 7+ years of experience in IT service delivery, with 5+ years of Service Delivery in ServiceNow projects. Strong expertise in core ServiceNow modules (ITSM, ITOM / CMDB/ HRSD, etc.). Proven track record in delivering large-scale ServiceNow implementations or upgrades. Experience in ensuring delivery quality through metrics-driven performance Monitor progress to ensure deadlines, standards, and financial targets are met for each project. Work with onshore counterparts to ensure timely submission of timesheets, project deliverables and customer invoicing. Solid understanding of Agile and ITIL methodologies. Strong problem-solving, organizational, and communication skills. ServiceNow certifications such as CSA (Certified System Administrator) and CIS (Certified Implementation Specialist) are preferred. Lead and manage end-to-end delivery of ServiceNow implementations and enhancements from an offshore location, ensuring alignment with client objectives and timelines. Serve as the primary offshore point of contact for onshore stakeholders, managing communications, escalations, and expectations. Delivery quality oversight for a team of ServiceNow developers and testers, providing technical guidance, mentoring, and performance management. Nice to Have: Experience in Managed Services or working with system integrators. Exposure to cloud platforms and integrations (e.g., Azure, AWS, API management).

We are seeking an experienced Mulesoft Developer with strong expertise in IBM DataPower to join our dynamic team in India. The ideal candidate will be responsible for designing and developing integration solutions to enhance our systems and processes. Responsibilities Design, develop, and manage integration solutions using MuleSoft. Implement APIs and manage their lifecycle using MuleSoft Anypoint Platform. Collaborate with cross-functional teams to gather requirements and translate them into integration solutions. Monitor and troubleshoot integration issues and performance using MuleSoft and IBM DataPower tools. Ensure data security and integrity while integrating with various systems using IBM DataPower. Provide technical support and guidance to team members and stakeholders. Skills and Qualifications 5-10 years of experience in MuleSoft integration development. Strong knowledge of IBM DataPower and its configuration. Proficiency in designing RESTful and SOAP web services. Experience with API management and gateway solutions. Familiarity with cloud platforms such as AWS, Azure, or GCP. Understanding of data formats like JSON, XML, and message queues. Excellent problem-solving skills and ability to troubleshoot complex integration issues. Strong communication skills to effectively collaborate with different teams.

We are looking for a skilled ServiceNow Developer with 5-10 years of experience to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions to enhance our IT service management processes. Responsibilities Develop and implement ServiceNow applications and modules to meet business requirements. Configure ServiceNow ITSM modules including Incident, Problem, Change, and Service Catalog. Collaborate with stakeholders to gather requirements and provide technical solutions. Perform integrations with third-party systems and applications. Maintain and enhance existing ServiceNow applications and workflows. Conduct testing and validation of ServiceNow applications. Provide support and troubleshooting for ServiceNow applications. Skills and Qualifications 5-10 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow platform and its capabilities. Proficiency in JavaScript, HTML, CSS, and AngularJS. Experience with ServiceNow REST and SOAP web services. Familiarity with ITIL processes and best practices. Ability to work collaboratively in a team environment. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

We are seeking a skilled ServiceNow Developer to join our team in India. The ideal candidate will have 5-8 years of experience in developing and implementing ServiceNow solutions, with a strong focus on customization and integration. This role will involve collaborating with various stakeholders to deliver high-quality ServiceNow applications that meet business needs. Responsibilities Design, develop, and implement ServiceNow solutions based on business requirements. Customize and configure the ServiceNow platform to improve functionality and user experience. Integrate ServiceNow with other systems and applications as needed. Perform system upgrades, maintenance, and troubleshooting of ServiceNow instances. Develop and maintain ServiceNow documentation, including design, architecture, and configuration documents. Collaborate with stakeholders to gather and refine requirements for new features and enhancements. Provide technical support and training to users of the ServiceNow platform. Skills and Qualifications 5-8 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow scripting (JavaScript, GlideScript) and workflow development. Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, and Service Catalog. Proficiency in ServiceNow ITSM, ITOM, and ITBM processes. Familiarity with ServiceNow integrations using REST and SOAP APIs. Hands-on experience with ServiceNow reporting and dashboards. Understanding of ITIL best practices and frameworks. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills.

Responsibilities Make outbound calls to existing / potential customers. Address customer inquiries and provide information about Mutual Fund products or services. Resolve customer issues or complaints in a professional and timely manner. Upsell or cross-sell products or services to increase sales revenue. Keep accurate records of all customer interactions and update the customer database. Follow up with customers to ensure satisfaction and encourage repeat business. Provide feedback to the customer service team regarding customer concerns or trends. Adhere to company policies and procedures during customer interactions. Qualifications Any Graduate, with previous experience in customer service or sales roles. Excellent verbal and written communication skills. Strong problem-solving and negotiation abilities. Ability to handle and resolve customer complaints effectively. Ability to work well in a team and collaborate with colleagues. Ability to handle high call volumes and work in a fast-paced environment. Flexibility to work. Skills Excellent communication skills Customer service orientation Problem-solving skills

We are seeking an experienced MuleSoft Solution Architect to join our team in India. The ideal candidate will have a deep understanding of MuleSoft technologies and will be responsible for designing and implementing robust integration solutions that meet the needs of our clients. Design and implement MuleSoft solutions for enterprise integrations. Collaborate with cross-functional teams to gather and analyze requirements. Develop and maintain APIs and integrations using MuleSoft Anypoint Platform. Ensure high performance and scalability of integration solutions. Provide technical leadership and mentorship to junior team members. Troubleshoot and resolve integration issues in a timely manner. Stay updated with the latest MuleSoft features and best practices. Skills and Qualifications 10-20 years of experience in software development and integration. Proficient in MuleSoft Anypoint Platform, including API Manager, Design Center, and Runtime Manager. Strong understanding of RESTful and SOAP web services. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with DevOps practices and CI/CD tools. Knowledge of programming languages such as Java, JavaScript, or Python. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills.

Hands on experience in api testing tools such as Rest Assured, Postman. Intent is to validate the microservices responses across paas vs k8 by invoking endpoints Basic understanding of sql and exposure on any sql client such as sql developer etc. Intent is to perform data validation Exposure on logging frameworks like ELK Understanding of the asset management industry Exposure to usage of defect management tool i.e. JIRA

Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in developing and deploying solutions with Power Automate and Power Apps. Strong understanding of Power Platform architecture and governance. Proficient in building Canvas and Model-Driven Power Apps. Experience with Microsoft Dataverse, SharePoint, and SQL databases. Knowledge of Power BI and Power Virtual Agents is a plus. Familiarity with Azure Logic Apps, Functions, and API Management. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities. Preferred Qualifications: Microsoft Power Platform certifications. Experience in Agile/Scrum methodologies. Understanding of DevOps practices and CI/CD pipelines. We are seeking a highly skilled and experienced Senior Power Automate Developer with strong expertise in Power Apps to join our dynamic team. In this role, one will design, develop, and implement automated solutions that enhance business processes, improve efficiency, and drive digital transformation. One will collaborate with cross-functional teams to understand business requirements and translate them into scalable, low-code solutions using the Microsoft Power Platform. Key Responsibilities: Design, develop, and deploy automated workflows using Power Automate. Build and customize robust applications using Power Apps (Canvas and Model-Driven Apps). Collaborate with business analysts, stakeholders, and developers to gather and understand requirements. Integrate Power Platform solutions with Microsoft 365, Azure services, SharePoint, Dynamics 365, and third-party systems. Ensure performance, scalability, and security of the Power Platform solutions. Create and maintain technical documentation, including process flows and solution architecture. Troubleshoot and resolve issues related to Power Automate and Power Apps solutions. Provide training and support to end users and junior developers. Stay up to date with the latest Power Platform capabilities and industry best practices.

We are seeking a skilled Java Developer to join our dynamic team in India. The ideal candidate will have 4-9 years of experience in developing robust applications using Java technologies. You will be responsible for designing and implementing software solutions, collaborating with other developers, and ensuring high-quality code. Responsibilities Design, develop, and maintain Java applications. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and debug applications to ensure optimal performance. Participate in code reviews to maintain code quality and share knowledge. Stay updated with emerging technologies and apply them to enhance existing applications. Skills and Qualifications 4-9 years of experience in Java development. Strong proficiency in Java, with a good understanding of object-oriented programming. Experience with Java frameworks such as Spring and Hibernate. Familiarity with RESTful APIs and web services. Knowledge of database management systems (e.g., MySQL, Oracle). Experience with version control systems (e.g., Git). Understanding of Agile development methodologies. Strong problem-solving skills and ability to work in a team.

We are looking for a Senior Java Developer with strong expertise in backend development and cloud technologies. The ideal candidate will have hands-on experience in designing and building scalable microservices using Java and Spring Boot, and should be comfortable working with cloud platforms and various databases. Key Responsibilities: Design, develop, and maintain scalable backend applications using Java and Spring Boot. Build and manage RESTful APIs and microservices. Integrate applications with cloud platforms such as AWS or Azure. Work with relational and NoSQL databases to store and retrieve data efficiently. Collaborate with cross-functional teams to define, design, and deliver new features. Ensure code quality and maintainability through best practices and code reviews. Troubleshoot and resolve application issues and performance bottlenecks. Key Skills Required: Strong programming experience with Java Hands-on experience with Spring Boot and REST APIs Proficiency in building Microservices Experience with cloud platforms AWS or Azure Good knowledge of databases PostgreSQL , Oracle , MySQL , and NoSQL Familiarity with CI/CD processes, containerization (Docker/Kubernetes) is a plus

We are looking for a Grafana Engineer with 4-8 years of experience to assist in the design, development, and maintenance of Grafana dashboards, visualizations, and monitoring solutions. You will work closely with our DevOps, data engineering, and software teams to provide real-time insights into our infrastructure, applications, and data. Key Responsibilities: Design and develop Grafana dashboards to visualize and monitor key metrics across various systems. Integrate Grafana with different data sources (Prometheus, Elasticsearch, InfluxDB, MySQL, etc.) to create meaningful visualizations. Troubleshoot issues related to Grafana dashboards, data sources, and alerting configurations. Collaborate with teams to define metrics and improve data collection strategies. Customize Grafana panels, plugins, and templates as per requirements. Implement monitoring and alerting mechanisms using Grafana to track system performance and identify anomalies. Maintain Grafana configurations and provide support for ongoing development and troubleshooting. Continuously optimize Grafana dashboards for performance and ease of use. Document best practices and processes related to Grafana dashboard development. Required Skills and Qualifications: 4-8 years of experience working with Grafana for dashboard development and data visualization. Strong understanding of time-series databases like Prometheus, InfluxDB, or similar. Experience integrating Grafana with various data sources such as MySQL, PostgreSQL, Elasticsearch, etc. Proficiency in writing SQL queries for extracting and visualizing data. Familiarity with monitoring tools like Prometheus, Grafana, or ELK Stack. Knowledge of configuring and customizing Grafana dashboards, panels, and alerts. Familiarity with scripting languages (Python, Bash, or similar) for automating tasks and integrations. Basic understanding of DevOps practices and infrastructure monitoring. Strong troubleshooting skills and the ability to analyze and resolve issues in Grafana implementations. Good communication skills and the ability to work collaboratively in a team. Preferred Qualifications: Experience working with cloud platforms like AWS, Azure, or GCP. Experience with containerization tools such as Docker and Kubernetes. Familiarity with version control systems like Git. Knowledge of IT infrastructure, cloud-native architectures, and distributed systems.

We are looking for a highly skilled QA Automation Engineer with expertise in Selenium and API testing to join our team in India. The ideal candidate will have extensive experience in developing automated test cases and ensuring the quality of our software products. Responsibilities Design, develop, and maintain automated test scripts using Selenium and other testing frameworks. Perform API testing using tools like Postman or RestAssured to ensure functionality and performance. Collaborate with development teams to understand requirements and provide feedback on testability. Execute and maintain automated test cases for regression testing and track defects in the defect management system. Analyze test results and provide detailed reports to stakeholders. Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. Skills and Qualifications 7-10 years of experience in QA Automation testing with a strong focus on Selenium. Proficient in API testing and familiar with tools like Postman, RestAssured, or SoapUI. Strong programming skills in languages such as Java, Python, or C#. Experience with test management tools like JIRA, TestRail, or similar. Understanding of continuous integration/continuous deployment (CI/CD) practices and tools such as Jenkins or GitLab. Ability to work in an Agile development environment and participate in sprint planning and retrospectives. Excellent analytical and problem-solving skills with a keen attention to detail.

We are looking for an experienced Java Developer to join our dynamic team in India. The ideal candidate will have a strong background in Java development and a passion for building high-quality software solutions. Responsibilities Develop and maintain Java applications Collaborate with cross-functional teams to define, design, and ship new features Troubleshoot and debug applications Write clean, scalable code using Java programming languages Participate in code reviews and ensure adherence to best practices Stay updated with the latest industry trends and technologies Skills and Qualifications 4-7 years of experience in Java development Proficiency in Java, Spring Framework, and Hibernate Experience with RESTful APIs and web services Strong understanding of object-oriented programming principles Familiarity with database management systems (MySQL, Oracle, etc.) Knowledge of version control systems (Git, SVN) Good problem-solving skills and ability to work under pressure Strong communication and teamwork skills