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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Infoscion, a typical day involves working in collaboration with the Infosys Delivery team to implement designs, develop high-quality programs and systems, and ensure top-notch deliverables for our clients. You will be responsible for creating technical artifacts, being the primary point of contact for addressing production issues, and conducting technical analyses to devise effective solutions. Sharing insights and knowledge management initiatives derived from projects will be an essential part of your role to enhance efficiency and effectiveness. Your contribution will play a vital role in constructing efficient programs and systems, thereby assisting our clients in their digital transformation journey. In terms of technical requirements, the primary skills required include proficiency in Java, Middleware Administration, and other associated technologies. Additionally, you are expected to possess advanced conceptual understanding of at least one Programming Language, one database, and one Operating System. Familiarity with Software Engineering practices from at least one project experience is essential. Your ability to independently contribute to medium to complex tasks, comprehend Design Principles, run Test Cases, and effectively address production issues while coordinating with stakeholders are crucial aspects of this role. A solid grasp of the Software Development Life Cycle (SDLC), along with analytical abilities, logical thinking, and awareness of the latest technologies and trends, are highly valued. Preferred skills for this position include expertise in Java - ALL under Technology and Middleware Administration-Others. If you believe you have the passion and skills to guide our clients through their digital transformation journey, this opportunity at Infosys is tailored for you.,

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2.0 - 8.0 years

4 - 7 Lacs

Aurangabad, West Bengal, India

On-site

The role of the requested candidate is for the position of SAP Basis engineer based in Pune, India. Asan integral part of a global team, provide global and regional SAP technical (Basis) support services, interfaced systems, systems administration, implementation, problem analysis, performance tuning and support all relevant infrastructure. Working at a technical level with an understanding of SAP ECC/S4, its underlying database, operating system, hardware platform (Linux/Windows with HANA. HANA system administration using SAP HANA Cockpit and HANA Studio. OpenText integration and support) BTP platform knowledge (DSP/SAC/BWZ/DM) - Configuration, Integration, SSO, create subaccounts etc. Infrastructure/Architecture awareness (Networking, Virtualization, Middleware, OS Platform etc.). Interact with development teams, configuration teams, various technical support teams, and business stakeholders to optimize and maintain the overall SAP reliability, availability, and performance. Good hands on and working knowledge of SAP Basis / HANA suite / BTP Environment. Analyze, diagnose, and resolve computing problems involving system hardware, third party software and operating system software. Participating in internal and external audits, working with audit teams to ensure appropriate control and monitoring are in place to support our business. Well versed with administration and support of Vertex and OpenText software. Experience in SAP Correction and Transport System and overview of SAP Security management. Backup and recovery mechanisms. TDMS and client sync tools (DSM etc.).

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Qualcomm India Private Limited is a company of inventors that unlocked 5G, ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5G's potential into world-changing technologies and products. The System Performance Team is focused on analyzing and optimizing System on Chip (SoC) level Performance and Power across Automotive, Mobile, Compute, and AI workloads. Key responsibilities for this role include: - Performance analysis of Multimedia, Modem, and Machine Learning workloads on emulation platforms for future SoCs. - Enabling multiple workloads on top of Operating Systems (Linux, Android) in emulation, analyzing the impact of Quality of Service (QoS) changes, and debugging performance issues. - Understanding the architecture of next-generation mobile chipsets and analyzing power and performance on Qualcomm SoCs. - Identifying areas of performance optimization in the SoC in both Software and Hardware architectures. - Collaborating with Software and Hardware design teams to debug and resolve performance/power bottleneck issues. - Providing recommendations to Hardware and Software teams to achieve better performance and power efficiency. Minimum Qualifications: - Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field. - 3+ years of Systems Engineering or related work experience. Preferred Qualifications include: - Good understanding of any SoC performance area such as Multimedia, Modem, or AI/Machine Learning, with willingness to expand to other areas. - Knowledge of Linux Kernel Programming, Porting of Linux/Android onto embedded processors and SoCs. - Proficiency in Embedded Systems Programming in C and C++. - Knowledge of Compiler Optimization Techniques used for Embedded Systems. - Ability to analyze the performance/power tradeoffs on SoCs. - Familiarity with SoC performance indicators and performance concepts. - Good knowledge of Computer and Memory Architecture Concepts. Additional Preferred Qualifications: - Familiarity with ARM based SoCs and tools (Trace32, perf, PMU, etc.). - Experience in Performance Modeling on ARM simulators. - Familiarity with Multimedia data flow concepts and frameworks. - Expertise in Embedded System Power Analysis, Linux, and Android Device Driver development. Qualcomm is an equal opportunity employer committed to providing accessible processes for individuals with disabilities. If you need an accommodation during the application/hiring process, please contact disability-accommodations@qualcomm.com or call Qualcomm's toll-free number. Qualcomm expects its employees to abide by all applicable policies and procedures, including security and confidentiality requirements. Note: This job description is for individuals seeking a job at Qualcomm, and unsolicited submissions from staffing and recruiting agencies are not accepted. For more information about this role, please contact Qualcomm Careers.,

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is seeking an experienced Software Engineer to join the QCT PM Tools team. In this role, you will be responsible for analyzing data from multiple sources, transforming the data, and creating reporting solutions to provide valuable insights for driving business decisions. Your main responsibilities will include developing, creating, and managing reporting using tools like PowerBI and Tableau, as well as building data pipelines and intelligent analytics. You will also be tasked with collecting data from various Qualcomm systems, providing actionable insights, and troubleshooting any data issues reported by users of the reporting solutions. It is essential to understand user requirements and build scalable, high-performance reporting solutions. Minimum Qualifications for this position include a Bachelor's degree in computer science engineering or a related field, along with at least 3 years of experience in Data Modelling and Data Visualization using BI tools such as Tableau, Power BI, or QlikView. You should also have experience in applying ML/AI models for prediction, classification, search, and NLP, as well as a minimum of 1 year of experience in software development with programming languages like C#, Java, or Python. Preferred Qualifications include experience in building NLP-enabled solutions using LLMs and existing data sources with RAG, Langchain, and at least 2 years of software development experience with programming languages like C#, Java, or Python. Additionally, the ability to work independently and collaboratively in a diverse, fast-paced environment is desirable, along with knowledge of database, operating system, and algorithm design. Experience working on cloud platforms like AWS or Azure is also preferred. Qualcomm values diversity and is an equal opportunity employer. If you require accommodations during the application or hiring process due to a disability, Qualcomm is committed to providing accessible support. For more information about this role, please contact Qualcomm Careers directly.,

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4.0 - 8.0 years

0 Lacs

bharuch, gujarat

On-site

As an IT Executive with hardware and networking knowledge, you will be responsible for troubleshooting Windows PCs and laptops, as well as installing new software, hardware (such as servers, printers, computer workstations, and anti-virus protection), and providing support for desktops, laptops, printers, handheld devices, and scanners. You should have basic troubleshooting experience and knowledge of operating systems, with candidates having knowledge of Linux/Ubuntu being preferred. In this role, you will assist in all functions of IT support, resolve queries from users, and be hardware/networking certified. Additionally, you will handle tasks such as Outlook configuration and troubleshooting, laptop and desktop installation and troubleshooting, Windows 7/10 system installation and troubleshooting, printer/scanner configuration and troubleshooting, and possess hardware asset knowledge. Furthermore, you should have knowledge of MS Office applications and troubleshooting skills, with the ability to work effectively under call pressure and in a rotational shift environment. The job type is full-time, with benefits including commuter assistance. The shift is a day shift, and the work location is in Bharuch, Gujarat. The education requirement is a Higher Secondary (12th Pass), and preferred candidates should have a total of 4 years of work experience, with at least 5 years in desktop support. Please note that the ability to reliably commute or plan to relocate to Bharuch, Gujarat, before starting work is preferred for this position.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a VoIP Engineer at our Gurugram location, you will be responsible for troubleshooting complex local and wide area networks as well as Voice/VoIP network issues. Your role will also involve providing expertise in server hardware, operating systems, and virtual hypervisors to the team. With a minimum of 3 years of experience, you will play a crucial role in ensuring the smooth functioning of our network infrastructure. Your problem-solving skills and technical knowledge will be key in maintaining and optimizing our communication systems.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a VoIP Engineer at our Gurugram location, you will be responsible for troubleshooting complex local and wide area networks as well as Voice/VoIP network issues. Your role will also involve providing expertise in server hardware, operating systems, and virtual hypervisors to the team. With a minimum of 3 years of experience, you will play a crucial role in ensuring the smooth functioning of our network infrastructure.,

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9.0 - 17.0 years

10 - 20 Lacs

Bengaluru, Karnataka, India

On-site

Cradlepoint is looking for a self-directed and skilled Data Science with Python Developer to support software developers, database architects, data analysts, and AI/ML architects on various internal and external data science and AI/ML related initiatives and projects that run in cloud-based environments. You'll be comfortable supporting the data analytics and AI/ML needs of multiple teams, systems, and products, and will be responsible for integrating created solutions with the architecture used across the company and its customers. What You Will Do: Key Responsibilities Design, Architect, and Deliver AI/ML and/or Generative AI solutions hand-in-hand with business representatives, always considering the business ROI. Create and maintain optimal data pipeline architecture for efficient data flow and processing. Identify Data intensive and AI/ML Use Cases for different existing Managed Service accounts. Prepare technical presentations, design documents, and demonstrations for customer presentations on Data strategy and AI/ML Solutions. Prepare design and solution documents for both classic AI/ML and Generative AI-based solutions. Assemble large, complex data sets that meet various functional and non-functional business requirements. Design solutions that will keep data separated and secure across national boundaries through multiple data centers and strategic customers/partners, adhering to international security standards, organization, and customer security requirements. What You Will Bring: Required Qualifications Experience: 9 - 17 years of Telecom/IT experience in a Data-related Role with AI/ML and Data Science experience. Python Development: At least 5 years of experience using Python for AI/ML and automation , with proficiency in commonly used data engineering and machine learning libraries (e.g., pandas, numpy, scikit-learn ). Data Pipeline Development: Experience with data pipeline development in technologies like Elastic (ELK) Stack, Hadoop, Spark, Kafka , etc. Database Knowledge: Experience with Relational SQL and NoSQL databases , such as Postgres and Cassandra. MLOps Experience: Hands-on experience with MLOps , including Model deployment and monitoring . AI/ML Solutions: Proven experience in developing AI/ML Solutions for prediction, classification, and Natural Language Processing . Generative AI Technologies: Working knowledge of Generative AI technologies like Large Language Models (LLMs), Agentic AI architecture, RAG (Retrieval-Augmented Generation), and other developing technologies. Containerization: Hands-on experience with Kubernetes and containerization technologies (e.g., Docker) . Operating Systems & Scripting: Proficiency in Linux & Shell scripting knowledge.

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0.0 - 3.0 years

0 Lacs

indore, madhya pradesh

On-site

Softvision College is looking for a highly motivated individual to join as an Assistant Professor in the Computer Science department. The ideal candidate should meet the UGC/AICTE norms, possess a strong academic background in computer science, have a passion for teaching, and be capable of motivating and guiding students towards academic excellence. Qualifications required for the position include a Master's degree in Computer Science (MCA/M.Tech/ME/M.Sc), with preference given to candidates holding a PhD/NET/SET. Prior teaching experience at the undergraduate level, particularly in a BCA program, is desirable. The responsibilities of the role involve teaching various subjects such as C, C++, Data Structure, JAVA, Operating System, Computer Network, Computer Graphics, Cloud Computing, Python, and DBMS to Undergraduate Students. The candidate should have a good command over the subject, proficiency in the English language, and the ability to engage students in extracurricular teaching activities. The ideal candidate should have 0-2 years of experience in teaching. The job is full-time and requires the candidate to work in a day shift at the Softvision College campus located at World Cup Square, Indore (MP). Interested candidates can contact the college at 9826424012 or 9009571860, or email their application to Principal@softvision.co.in. The application deadline is 25/07/2025.,

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0.0 - 1.0 years

0 - 1 Lacs

Pune, Maharashtra, India

On-site

How you will do it Provide first-level technical support for end-user computing issues. Assist in the deployment and management of end-user devices, ensuring compliance with company policies. Participate in troubleshooting user-reported incidents and problems. Support the implementation of IT projects related to end-user computing. Maintain accurate documentation of processes and user requests. What we look for 0-1 year of experience in IT support or related field. Basic understanding of operating systems, software applications, and hardware. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Problem-solving skills and a willingness to learn.

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15.0 - 25.0 years

4 - 9 Lacs

Bengaluru, Karnataka, India

On-site

THE ROLE: Technical leader responsible for System and Silicon Debug of AMD EPYC Server products. The successful candidate willwork as part of the post-silicon validation group; facilitating all aspects of debug and resolution for system level failures working with engineering teams across AMD. Candidate will be immersed in challenging work developing & executing debug strategy for optimal debug throughput on current product to meet project milestones at POR quality. The system debug lead will also help in driving improvements to current product and future debug methodology. The candidate should be able to work in a global environment while maintaining a synergetic culture. The Person: As a key contributor to the success of AMD's product, you will be part of a leading team to drive and improve AMD's abilities to deliver the highest quality, industry leading technologies to market. AsSystem Debug Lead you willbe responsible for post-Silicon debugin the next generation of AMD's flagship server CPU products. In this role you willfacilitate the debug efforts of a program to ensure the maximum debug throughput is achieved.The System debug lead will also help to drive improvements in the current product and future debug methodology working with?System Validation and Engineering teams and other stakeholders (System Architects, IP design, SoC, FW, SW, manufacturing). Key Responsibilities: Ensure issues are solved on time with quality. Lead complex debug efforts for internal Silicon findings to identify root cause and resolution. Manage and track technical issues, risks and priorities. Manage customer and executive communications, including program status, risks and opportunities. Publish debug program indicators to identify major roadblocks and drive changes to improve debug throughput. Evaluate at the end of every program milestone if the open issues are gating to go to the next milestone. Drive improvements to the debug process based on the program learnings. Preferred Skills: 15+?years or more of experience in validation roles involving debugging OS, FW, Silicon, and HW issues. Understanding of PC industry standard busses and their software stack, such as?PCIe, CXL. Strong knowledge of X86 architecture, SoC design, memory, RAS & power management Extensive knowledge of system architecture, technical debug, and validation strategy Good understanding and experience in platform/ system level debug, Operating System, Device Drivers and System BIOS interactions. Excellent communication and coordination skills. Detailed oriented, highly organized, able to prioritize, and juggle multiple work streams to tight deadlines. Experience in Technical program management. A thorough understanding of datacenter industry technologies and their software stack. Academic Credentials: Bachelors/Masters in Computer Engineering with 15+ years of applicable experience.

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2.0 - 6.0 years

2 - 6 Lacs

Chennai, Tamil Nadu, India

On-site

Role: Desktop Support Engineer A Desktop Support Engineer provides technical assistance and support to end-users, troubleshooting hardware and software issues, installing and configuring systems, and maintaining the smooth operation of desktop environments. Key Responsibilities: Hardware and Software Management: Install, configure, and upgrade PCs, laptops, and related equipment. Troubleshoot hardware and software issues. Install and configure operating systems and applications. Maintain and update computer inventory and equipment. Monitor the performance of a companys desktop infrastructure. Other Responsibilities: Provide instructions or directly set up desktop hardware. Assist with the installation of computer software and operating system updates. Record logs of rendered support. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, and AV systems connections. Customise desktop applications as per user needs. Advise on software and hardware upgrades. Create technical reports and manuals. Keep up with current breakthroughs in computing technology. Train end users when new software or IT regulations arrive. Coordinate desktop changes to avoid deployment collisions. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus Technical Support: Diagnose and resolve common issues like network connectivity, password resets, email access, and printer problems. Track issues from initial report to final resolution. Guide users with step-by-step instructions to resolve issues. Provide help desk support to users with IT equipment or system problems. Receive requests via phone, email, chat, or ticketing systems. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate

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9.0 - 12.0 years

7 - 16 Lacs

Mumbai, Maharashtra, India

On-site

Required Skills Technology | Operating System|Working knowledge on Virtualization technology like Hyper-V, VMware, commissioning of new guests Technology | Operating System|Maintain RAID and involve in mirroring and migration activities Technology | Operating System|Knowledge of different storage protocols such as ISCSI, FC, SCSI, CIFS, NFS etc Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3.Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user or customer communication, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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3.0 - 7.0 years

3 - 7 Lacs

Bengaluru, Karnataka, India

Remote

Roles and Responsibilities : Installing, configuring and maintaining Win2012, Win2016 Win2019 servers, Exchange 2016, exchange 2019 servers. User Account administration, File and Printer administration Patch administration and deployment, Fine-tune the system for optimal performance. Troubleshooting Clusters and related issues in a SAN environment Troubleshooting Hardware and Operating system related issue Experience with OS, Installation, Upgrades and Patching. Hyper-V Administration Management Strong experience using Active Directory, DHCP, DNS, IIS 6. 0/7. 0, FTP, Print Server, Group Policy, WSUS, etc Establish and implement policies, procedures, and technologies to ensure Windows system security. Strong understanding and experience with MS Exchange 2013/2016/2019 in an enterprise environment including backup and restore procedures, Front End/Back End setups, OWA, RPC/HTTPS, MAPI/HTTPS, message flow and security. Day to day administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 infrastructure. Day to day troubleshooting of Outlook issues; Administration of mailboxes and Users accounts Public Folder creation, replication and rights assignments. Message tracking and troubleshooting to resolve mail delivery issues Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA Patch and configuration management of MS Exchange. Good active directory knowledge to resolve Exchange related issues. Experience supporting Enterprise Anti-SPAM products. Administration and configuration of Enterprise Vault Servers KEY RESPONSIBILITIES Respond Resolves all L2 issues / incidents / tasks for Customers either escalated from L1 support or end user via email, phone, or SM tool. Scope a customer s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Consult and collaborate with your immediate peers or colleagues across the board to resolve service issues. Establish a good working relationship with the customers and 3rd parties. Work on Trend Analysis and Problem management. Work with the IT Manager and wider support team to ensure any recurring technical issues are addressed and documented to KBDB. Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services, and support. Advise customers on how to gain additional value from their Microsoft products. Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations. Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team. Technically Groom L1 Resources to L2 Level Maintain high Quality of Service Support Ensures a high level of customer satisfaction by ensuring the continuous operation of his systems. Maintain a strong customer focus.

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1.0 - 2.0 years

1 - 2 Lacs

Hyderabad, Telangana, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Process Support Analyst is responsible for providing support to critical business applications. The PSA is responsible for managing bugs, issues, new enhancements with the different development teams and providing support to the Business Analysis team on bigger projects, managing small parts of the project and actively helping with the Quality Assurance of the solution. Supported applications are: Service NOW Logic Monitor Automation stack What you'll be doing Provide end user support on how to use the application, and guarantee that the documentation is clear enough to ensure user doubts are minimized Manage issues and bugs with the required development team Manage incremental enhancements, working the required stakeholders to ensure the enhancement adds value to the business, and it's correctly understood by the technical teams Execute functional Quality Assurance tests to ensure the quality of the delivered projects and avoid issues when they are in production Participate on bigger projects, helping the Business Analyst managing small pieces of a bigger project Personal Skills: Corporate polyglot: speaks business, speaks IT, can translate between both Analytical thinking abilities Loves challenges. Technical Skills: ITSM support experience Good understanding on Linux and windows Ability to write functional requirements 1 2 years of experience acting as ITSM tool support engineer Nice to have some knowledge in Agile methodologies Language Skills: Written and spoken English (fluent / native) Workplace type: Hybrid Working

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1.0 - 3.0 years

1 - 3 Lacs

Noida, Uttar Pradesh, India

Remote

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade Working Knowledge of Operating Systems such as Windows 10 & 11 Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications Working knowledge of MS Office suite & Skype for business Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and responsibilities: Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the Level 1 Customer Service Desk. Incidents that are not resolved at the L1 will be routed to the deskside support team for resolution or as per the KBA defined (for outside the scope of Deskside) Resolve Incidents and Problems associated with End User Devices and End User Software, and provide break/fix support, advice, and assistance to Authorized Users. Associates would ultimately be responsible for resolving all Incidents and Problems associated with failure or degradation of Services related to End User Devices and End User Software. Contact the end user via phone to schedule the remote session call and coordinate with onsite assistance if required. Route / reassign calls to other levels of support, as required if miss-assignment occurs Work with Level 2 and 3 Support staff and onsite vendors (as appropriate) to resolve Problems and Service Requests. Update the ITSM Tool fields upon successful resolution of the Incident. Utilize Provider's remote tool to enable remote takeover sessions. Attempt to resolve certain Incident Types by remotely taking control of the End User Device, provided the End User's system is accessible Utilize remote controls to manage and update desktop system Software, and to maintain configuration of systems and applications. Request end-user approval for remote takeover of system in support of incident resolution or request fulfillment Escalate repeat issues to the appropriate service organization to allow root cause analysis to be performed and resolution to be driven. Work from office is mandatory.

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1.0 - 3.0 years

1 - 3 Lacs

Gurgaon, Haryana, India

On-site

Description At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfilment Centre. Fulfilment Centres throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfilment Centre that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfilment Centre and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Vet. At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfilment Centre. Fulfilment Centres throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfilment Centre that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfilment Centre and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Vet Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A2932754

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5.0 - 7.0 years

5 - 7 Lacs

Bengaluru, Karnataka, India

Remote

Description The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazon's desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers. Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you. As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon's unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession. Key job responsibilities Provide ticket-based, walk-up and remote Helpdesk support for Amazon's growing multi-site user base and environments. Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues. Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling. Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services. Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues. Research, procure, vet and deploy new hardware and software solutions. A day in the life Windows/Mac/Linux OS deployment Providing remote tech support User hardware/software/peripheral support LAN troubleshooting and support Hardware procurement and asset management Creating and maintaining documentation Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience Experience in Linux, Microsoft, and network systems administration Candidate should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidate should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Able to integrate into a team environment as well as handle project work independently with minimal supervision.

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6.0 - 8.0 years

6 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Basic Purpose: Responsible for design, implementation and operational support of the technical infrastructure for strategic Broadridge applications and services Designs technical solutions and automated operational processes for the next generation Broadridge platforms for automation, availability, performance, scale and cost. Ensure the continuous health and reliability of the technical infrastructure, and the applications/services it supports, through Service Level Objectives (SLOs), metrics/Service Level Indicators (SLIs) and continuous Operational process improvements. Job Responsibilities: Manage and maintain Red Hat Enterprise Linux (RHEL) and AIX servers across multiple data centers. Develop and automate scripts for OS in-place upgrades on RHEL servers. Create and execute scripts to test and validate in-place upgrades for RHEL servers. Author comprehensive documentation and train team members on upgrade procedures. Collaborate with cross-functional teams to gather requirements and provide support for end-of-life projects. Support Red Hat Enterprise Linux and AIX servers across multi data centers. Automate and create the scripts for OS in-place upgrade for RHEL servers. Create scripts to test and validate the in-place upgrade for RHEL servers. Create documentation and train the rest of team in performing upgrades. Collaborate with various teams in requirement gathering and support for the end of life projects. Works within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies. Ensures technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure Participates in technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects. Delivers high quality technical infrastructure, on-time, following Broadridge processes. Automates the implementation and operational support of the infrastructure. Participates in technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Service Reliability Engineering) team. Troubleshoots production issues affecting Broadridge services as needed, taking appropriate corrective actions. Collaborates with peers and other technical teams, such as development teams, architecture, database teams, storage teams, server teams, security teams to prevent and shorten production incidents. Skills/Competencies: 6+ years of experience with commercial service infrastructure at both a software and infrastructure level Functional skills System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring. Passionate teammate who understands and respects personal & cultural differences Ability to work under pressure and be highly adaptable Strong written and communications skills for collaboration with various teams and upper management Solid analytical skills, especially in area of translating business requirements into technical design with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy Able to adapt and embrace change and support business strategy and vision. Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, cloud. Strong aptitude for learning new skills and new technologies. Preferred Qualifications: Bachelor's degree in computer science, computer engineering, or in a related field. 4-5+ years of experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies: OS: Expert in Red Hat Enterprise Linux(RHEL), AIX Automation: Ansible/Balade logic Cloud: AWS Scripting: Perl, Shell Scripts, Python, Batch

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2.0 - 6.0 years

2 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Responsibilities: DLP Solution Lifecycle Management: Engage in the full lifecycle of Data Loss Prevention (DLP) solutions, encompassing architecture design, implementation, upgrades, assessments, troubleshooting, and health checks across all different DLP modules. Policy Management: Develop a deep understanding of DLP policies and effectively fine-tune policy parameters to ensure optimal data protection and minimal false positives. Use Case Implementation: Demonstrate capability in understanding and implementing at least two different use cases involving advanced features of DLP solutions, showcasing practical application of the technology. Technical Presentation & PoC: Articulate technical concepts clearly, conduct professional presentations, and lead successful Proof of Concepts (PoCs) for DLP solutions to prospective clients or internal stakeholders. Troubleshooting & Support: Provide expert-level troubleshooting for DLP systems, diagnosing and resolving complex issues to ensure continuous operation and data security. System Administration & OS Knowledge: Apply in-depth knowledge of at least one operating system (Windows, Linux, or UNIX) and actively work towards gaining proficiency in others to support diverse client environments. Adjacent Solution Understanding: Possess technical knowledge and understanding of adjacent data security solutions, such as data classification and encryption, to provide integrated security advice. Documentation & Success Articulation: Document and articulate at least two professional services, delivery, or pre-sales successes, highlighting your skills and contributions in previous roles. Continuous Learning & Certification: Proactively obtain and maintain industry or technical certifications (e.g., SANS, CISSP, CNE, MCSE) or equivalent within the timeframe established by management, demonstrating a commitment to professional growth. Communication & Collaboration: Leverage excellent communication skills to collaborate effectively with clients, internal teams, and stakeholders, ensuring clear understanding and successful project delivery. Required Skills: Experience in Professional services delivery, Sys Admin, pre-sales, or related fields. In-depth knowledge of at least one Operating System: Windows, Linux, or UNIX . Proficiency in DLP solutions , covering Architecture, Design, Implementation, Upgrades, Assessments, troubleshooting, and Health Checks for all different modules. Strong understanding of DLP policies and policy fine-tuning parameters. Ability to understand and implement at least two different use cases involving advanced features of DLP solutions. Ability to articulate, present technically, and conduct Proof of Concept for DLP solutions. Strong troubleshooting capability for DLP . Technical knowledge and understanding of adjacent solutions such as data classification and encryption . Excellent communication skills. Commitment to obtaining industry or technical certifications (i.e., SANS, CISSP, CNE, MCSE) or equivalent. Proven ability to document professional services/delivery/pre-sales successes. Good to Have: Knowledge of IT Compliance. Relevant product/industry training/accreditations and certifications achieved during the past 2 years.

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3.0 - 6.0 years

4 - 8 Lacs

Pune, Maharashtra, India

On-site

Understanding customer requirements for SCCM, current SCCM architecture, configured functionalities, Patch management and software distribution process. Configuration of SCCM components and client settings. Operating System Deployment using SCCM. Deployment of software and software update management using SCCM. compliance reporting and establish enhanced process for Software/OS updates and patches. Provide support to post-migration issues. Weekly migration status reports generation. Ability to work in team in diverse/ multiple stakeholder environment. Good Analytical skills. Experience and desire to work in a Global delivery environment.

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

The Infrastructure Integration Administrator will provide IT support to the Operational Resilience Team, ensuring operational continuity of ADB IT services. You will collaborate closely with the IT Operational Resilience Team in Valencia, Spain, and the ADB IT teams in Manila, Philippines. Your primary responsibilities will include production support for ADB applications, troubleshooting technical issues, supporting incident and problem management, and maintaining lifecycle maintenance of equipment and processes within your domain. Additionally, you will monitor systems for anomalies, provide project support, contribute to disaster recovery procedures, collaborate with cross-functional teams, maintain technical documentation, and apply industry best practices. Key Responsibilities: - Provide production support for ADB applications to ensure high availability and minimal downtime - Troubleshoot technical issues following ITIL best practices - Support incident and problem management, including participation in governance processes like the Change Advisory Board (CAB) - Assist in the full lifecycle maintenance of relevant equipment and processes within your domain - Monitor systems for anomalies and escalate issues as needed - Act as a technical member supporting various projects within the IT landscape - Contribute to the design, development, and maintenance of disaster recovery procedures - Collaborate effectively with cross-functional teams to achieve common goals - Maintain comprehensive technical documentation in line with industry best practices - Stay informed about and apply knowledge of cloud computing technology - Ensure familiarity with the organization's business continuity framework Qualifications: - Minimum of eight (8) years of relevant hands-on experience in application interface, integration, and Enterprise Service Bus - Familiarity with web service specifications, enterprise service bus components, and design patterns - Knowledge of Internet protocols and standards, IT support, system resilience, and ITIL best practices - Experience in n-tier application design and development - Proficiency in Integration/Enterprise Service Bus Products, OS (Windows, Linux), Databases (Oracle, Microsoft SQL Server), CI/CD tools (Jenkins, TeamCity), and cloud computing technology (Azure) - Strong foundation in networking, operating systems, and Java Virtual Machine concepts Engagement: The Infrastructure Integration Administrator is expected to fulfill the outlined responsibilities for a period of twelve (12) months, with periodic reviews conducted throughout the engagement. Renewal of this engagement is possible. About Myridius: At Myridius, formerly known as RCG Global Services, we specialize in transforming businesses through cutting-edge technology solutions. With over 50 years of expertise, we offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation to help organizations navigate evolving technology and business landscapes. Our commitment is to exceed expectations, drive significant growth, and ensure measurable impact by co-creating transformative outcomes with our clients. Visit www.myridius.com to learn more about how we can elevate your business to new heights of innovation.,

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Test Engineer at UST in Bangalore, your role involves performing daily test case execution and filing bugs to ensure the quality and reliability of products. Your key responsibilities include completing the assigned test grid without deviations from given test steps, locating product failures, and reporting them in the test repository and bug tracker. Your success in this role will be measured by the proper update of the test repository and bug database, the number of quality bugs filed, adherence to schedule and timelines, adherence to SLAs, the number of defects post-delivery, and the number of non-compliance issues. Additionally, you are expected to manage project tasks with quality, estimate time, effort, and resource dependence for your work, circulate daily status reports, update the test repository, report the status of assigned tasks, and ensure compliance with validation standards and processes. To excel in this role, you should have skills in computer hardware and components operation, working with Windows OS flavors and installation, performing and evaluating test results against product specifications, estimating effort time required for your work, performing and evaluating tests in the customer or target environment, working effectively in a team environment, and possessing strong written and verbal communication abilities. You should also have a good understanding of the SDLC & STLC process, familiarity with different types of testing methodologies, a Bachelor's/Diploma in Electronics Engineering, Electrical Engineering, or a related field, basic understanding of computer architecture, hardware components, and operating systems, familiarity with scripting languages such as Python, strong analytical and problem-solving skills, exposure to testing tools and frameworks (e.g., Selenium), excellent attention to detail, organizational abilities, and good communication and teamwork skills. Join UST, a global digital transformation solutions provider, with a track record of working with the world's best companies to drive real impact through transformation. With a focus on technology, people, and purpose, UST partners with clients from design to operation, embedding innovation and agility into organizations. With over 30,000 employees in 30 countries, UST aims to build for boundless impact, touching billions of lives in the process.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be working as an Individual Contributor in the role of a C++ white-box Software Engineer in Test at Adobe's Noida location. Adobe offers a work environment that is highly regarded worldwide and fosters a culture of continuous feedback through the unique Check-In approach. If you are seeking to create an impact, Adobe provides the ideal platform for you to grow professionally. The team you will be a part of has developed cutting-edge embedded and host technologies for print and scan, catering to leading MFP and Printer manufacturers globally. As a Software Engineer in Test, your responsibilities will include debugging software products by conducting systematic tests, developing and implementing software test plans, automated scripts, and programs for testing purposes. You will analyze and write test standards, maintain documentation of test results, and collaborate with development engineers to resolve issues. The core purpose of this role is to ensure the quality of deliverables, involving white box testing in C++, debugging software, creating/enhancing/ executing automation frameworks, and test planning. To excel in this role, you should possess strong knowledge of C++ and data structures, along with proficiency in operating systems such as Windows or Linux. Diagnostic and troubleshooting skills using debuggers and memory analyzers are essential, as well as familiarity with scripting languages like Python for automated test case writing. Additionally, experience with test methodologies, Continuous Integration activities using Git and Jenkins, and a collaborative mindset are key attributes for this role. It would be advantageous to have knowledge of printing technology or experience in the printing industry, prepress specifically, and experience in testing and certifying components on multiple hardware configurations. The ideal candidate will hold a B.E./B.Tech/MCA degree in CS/ETC/EE or equivalent with good academic scores and possess 2 to 5 years of relevant experience. At Adobe, creativity, curiosity, and continuous learning are encouraged to support your career growth. Internal opportunities for advancement are available, and you are encouraged to update your Resume/CV and Workday profile to reflect your unique experiences. Adobe values diversity and inclusivity, aiming to make Adobe.com accessible to all users. If you require accommodation during the application process, you can reach out to accommodations@adobe.com or call (408) 536-3015.,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for providing technical support for desktop, mail client, and MS Office products. You will assist users in accessing procured and in-house applications, and provide them with FAQs based on call trends. Troubleshooting desktop operating system problems and desktop procured and in-house application problems will be a part of your daily tasks. You will also be involved in installing/configuring desktop operating systems and applications, as well as configuring and updating antivirus software. Additionally, you will be expected to resolve any hardware and paper jam issues with printers, and coordinate with hardware support teams to address any hardware failures in the printers. Your responsibilities will also include resolving any issues related to print services due to viruses in the network. This is a full-time position with a day shift schedule from Monday to Friday. Weekend availability may be required, and the work location is in person.,

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