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Inspace Technologies Pvt Ltd logo

Desktop Support Engineer/ IT Trainee

1 - 5 years

0 Lacs

vijayawada andhra pradesh

Posted:21 hours ago| Platform: Shine logo

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Skills Required

troubleshooting operating systems business applications security tools email laptop process improvement routers switches firewalls printers internet intranet wans troubleshooting root cause analysis technical support file servers network security desktop hardware software issues configurations local area networks lan wide area networks network segments webservers desktop pcs infrastructure maintenance phones security updates lans network segments help desk audits backups network servers vpn gateways intrusion detection systems server deployment

Work Mode

On-site

Job Type

Full Time

Job Description

The Desktop Support Engineer position based in Vijayawada is a full-time, permanent role requiring a minimum of 1 year of experience. As a Desktop Support Engineer, you will be responsible for designing, organizing, modifying, and supporting the organization's computer systems. Your primary duties will include troubleshooting desktop hardware and software issues, configuring Outlook, and handling any problems related to Local Area Networks (LAN), Wide Area Networks, and Network segments. Additionally, you will be tasked with maintaining operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs. It will be your responsibility to optimize and lead process improvement initiatives within the organization. You will also be required to manage internal infrastructure requirements, including laptops, desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, and support internet, intranet, LANs, WANs, and network segments. Collaboration with the help desk and other teams to assist in troubleshooting, identifying root causes, and providing technical support when needed is a crucial aspect of the role. Performing routine audits of systems, including backups, and ensuring network integrity, server deployment, and security will be part of your regular tasks. Monitoring and maintaining network servers such as file servers, VPN gateways, and intrusion detection systems will also fall under your purview to ensure high-level security and efficiency resulting in 100% output. This full-time position offers benefits such as health insurance and Provident Fund. The role may require working in day shift, evening shift, night shift, or rotational shift as per the business requirements. The work location is in person, necessitating your physical presence at the designated work location in Vijayawada.,

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