3 Desktop Hardware Jobs

The Desktop Support Engineer position based in Vijayawada is a full-time, permanent role requiring a minimum of 1 year of experience. As a Desktop Support Engineer, you will be responsible for designing, organizing, modifying, and supporting the organization's computer systems. Your primary duties will include troubleshooting desktop hardware and software issues, configuring Outlook, and handling any problems related to Local Area Networks (LAN), Wide Area Networks, and Network segments. Additionally, you will be tasked with maintaining operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs. It will be your responsibility to optimize and lead process improvement initiatives within the organization. You will also be required to manage internal infrastructure requirements, including laptops, desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, and support internet, intranet, LANs, WANs, and network segments. Collaboration with the help desk and other teams to assist in troubleshooting, identifying root causes, and providing technical support when needed is a crucial aspect of the role. Performing routine audits of systems, including backups, and ensuring network integrity, server deployment, and security will be part of your regular tasks. Monitoring and maintaining network servers such as file servers, VPN gateways, and intrusion detection systems will also fall under your purview to ensure high-level security and efficiency resulting in 100% output. This full-time position offers benefits such as health insurance and Provident Fund. The role may require working in day shift, evening shift, night shift, or rotational shift as per the business requirements. The work location is in person, necessitating your physical presence at the designated work location in Vijayawada.,

You are invited to join OURS GLOBAL, a prominent global outsourcing service provider offering comprehensive 24/7 IT support services in Bangalore. As an IT Technical Support Specialist with 1-3 years of experience, you will play a crucial role in ensuring seamless business operations by providing proactive monitoring, troubleshooting, and tailored solutions to meet diverse business needs. In this role, you will be responsible for a range of key tasks including desktop support, software installation and configuration, user account management, call and chat support, technical assistance, documentation, and escalation. Your proficiency in troubleshooting desktop hardware, operating systems (Windows, macOS), and common software applications will be essential in delivering real-time technical support through phone and chat channels, while managing multiple support sessions simultaneously. To excel in this position, you must possess strong communication skills, a customer service orientation, and a problem-solving mindset. Fluency in English, Spanish, French, Chinese, German, Italian, Czech, or Portuguese is required to effectively communicate with users. Additionally, familiarity with IT support ticketing systems, live chat platforms, and remote troubleshooting tools will be advantageous. If you are looking to advance your career in IT Technical Support and thrive in a fast-paced, multicultural environment, we encourage you to apply for this exciting opportunity by sending your resume to careers@oursglobal.com. Join OURS GLOBAL and be part of a team dedicated to minimizing downtime, optimizing IT infrastructure, and empowering users with effective technical solutions.,

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" complex digital transformation needs. With a worldwide presence and a diverse team of over 230,000 employees, we are committed to helping our customers, colleagues, and communities thrive in a constantly evolving world. **About the Role:** As a Desktop Support Engineer at Wipro Technologies-Ireland, you will be instrumental in ensuring the smooth and efficient operation of our technology environment. This role provides an excellent opportunity to utilize your advanced technical skills within a dynamic and collaborative team. Your primary responsibility will be to deliver exceptional support to our clients and promptly resolve any technical issues that may arise. **Roles & Responsibilities:** - Demonstrate advanced technical expertise in troubleshooting and fault resolution to minimize user downtime. - Maintain a high level of proficiency in standard technology practices and tools to contribute to an effective IT environment. - Communicate complex technical solutions in a clear and friendly manner to non-technical audiences. - Possess in-depth technical knowledge of various devices including PCs, desktop hardware, laptops, Cisco phones, mobile devices, MAC devices, and tablets. - Provide exceptional software support for tools such as O365, Zoom, and Teams. - Utilize Microsoft toolsets for effective problem-solving and troubleshooting. - Regularly update and enhance desktops and laptops to improve user experience and productivity. - Engage in daily huddles with the Team Leader to discuss objectives and progress. - Proactively address 2nd and 3rd line issues, maintain the issues log, and assist users in raising incident tickets for unresolved problems. - Undertake any other reasonable tasks as assigned to promote flexibility and adaptability in the role. This position requires a combination of technical expertise, effective communication, and problem-solving skills to uphold our commitment to client satisfaction. **Benefits:** In addition to a competitive salary, you will receive a comprehensive benefits package, training, and development opportunities for a rewarding career in a fast-paced and dynamic environment. The benefits include: - Contributory pension - Extra holiday purchase - Life insurance policy - Private medical insurance **Equal Opportunities:** Wipro advocates for positive change and conscious inclusion, striving to build a diverse Wipro family by fostering a culture of diversity, equality, and inclusion in the workplace. All applicants are welcome to apply.,