29 Backups Jobs

NTT DATA is looking for a Core Oracle DBA - Systems Integration Advisor to join their team in BENGALURU, Karntaka (IN-KA), India. As a Core Oracle DBA, you will be responsible for managing Oracle databases across various product lifecycle environments, from development to production systems. Your duties will include configuring and maintaining database servers and processes, monitoring system health and performance, ensuring high levels of performance, availability, and security, and performing database performance tuning. You will also be involved in planning, deploying, maintaining, and troubleshooting high-availability database environments such as RAC and Dataguard. Additionally, you will independently analyze and resolve issues in real-time, automate regular processes, track issues, and document changes for efficiency and cost optimization. Providing 24x7 support for critical production systems, performing scheduled maintenance, and supporting release deployment activities are also part of your responsibilities. To be successful in this role, you should have at least 10 years of experience in Oracle 12.x/Above versions in database administration in an enterprise environment with multiple database servers. Experience with Oracle Exadata systems, performance tuning and optimization, backups, restores, recovery models, incident and problem queue management, and high availability and disaster recovery options for Oracle is required. You should also have experience working with Linux, Windows, and Unix servers, excellent communication and problem-solving skills, and the ability to work independently in a rapidly changing environment. Preferred qualifications include experience with scripting, SQL, PL/SQL, Exadata, OEM, logical DBA activities, complex query tuning, schema refinement, and OCA, OCP, and/or OCM certifications. A Bachelor's degree in Computer Science or equivalent is preferred. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and offers services in business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and more. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success in the digital future.,

As a Computer Science / Information Technology Graduate with a minimum of 1-3 years of experience in system handling, you will play a key role in ensuring the smooth operation of our systems. Your proficiency in oral and written communication, along with your ability to work well in a team, will be essential for success in this role. We are currently looking for male candidates preferably from Coimbatore. Your responsibilities will include communicating via email based on the requirements, performing daily system monitoring, and verifying the integrity and availability of all hardware, server resources, systems, and key processes. You will also be responsible for reviewing system and application logs, performing regular backups, and restoring information when necessary. Additionally, you will ensure that all required file systems and system data are successfully backed up to the appropriate media. In this role, you will administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, email, internet, intranet, security updates, and patches. Your attention to detail and proactive approach to system maintenance will be instrumental in ensuring the efficiency and security of our systems.,

You should have good knowledge in System Replication server Architecture and a deep understanding of Sybase architecture, including installation, configuration, maintenance, and applying security patches. Your responsibilities will include DB Shrink, SRS configuration, and troubleshooting latency issues. Performance tuning will be a key aspect of your role. Additionally, you should have experience with high availability and disaster recovery planning and solutions. Knowledge of scripting languages for automation is essential. Advanced SQL knowledge is required, including stored procedures, triggers, and complex query optimization techniques. You should also be familiar with backups, restores, and recovery models. Skills required for this role include expertise in db shrink, complex query optimization, triggers, SQL, disaster recovery planning, installation, configuration, backups, restores, scripting languages, troubleshooting latency issues, performance tuning, Sybase SQL Anywhere, SRS configuration, high availability, security patches, Sybase architecture, stored procedures, recovery models, System Replication server architecture, maintenance, and advanced SQL.,

As the Infrastructure Engineer in this hybrid role at Northern Trust, you will play a crucial role in disaster recovery (DR) events by serving as the spokesperson for the Infrastructure team. Your responsibilities will include facilitating communication across various Northern Trust groups during DR events and ensuring the successful execution of DR plans and testing. You will need to understand the connections between applications and underlying infrastructure mechanisms to validate recovery scenarios and coordinate high availability and failover resiliency mechanisms across application and infrastructure stacks. In addition to representing Infrastructure towers in DR meetings and providing updates on capabilities and issues, you will also need to serve as the point of contact for DR testing and incident management across Infrastructure teams. Your role will involve integrating DR automation solutions to reduce overall recovery time for Infrastructure services and leading technology experiments across private, public, and hybrid cloud environments. You will be responsible for analyzing and communicating technical and operational data during DR events for risk management and process improvements. Ensuring the quality and accuracy of Disaster Recovery documentation, coordinating comprehensive testing strategies, and remediating infrastructure gaps identified by audits or internal DR assessments will also be part of your key responsibilities. Moreover, you will need to share insights and learnings from Infrastructure meetings with management. Key Skills required for this role include expertise in Disaster Recovery (DR) Planning and Business Continuity Planning (BCP), DR Testing, Infrastructure Architecture, Application Development Architectures, Technical Problem Solving, System Analysis, Automation (including DR automation), High Availability & Failover Mechanisms, Cloud Technologies (private, public, hybrid), Security Concepts, Stakeholder Management, Cross-functional Collaboration, Regulatory and Compliance Frameworks, Agile Development environment, Project Management, Communication skills, Data Analytics for risk management and process improvement, and experience with VMware vRO, ServiceNow, and Fusion (a plus). To qualify for this role, you should have a Bachelor's Degree in Information Technology, Computer Science, or a related discipline, along with at least 7 years of experience as an Infrastructure Engineer at an enterprise scale. You should also possess at least 5 years of Disaster Recovery experience, including testing and planning, as well as 5 years of project management and technical leadership experience. Practical experience in both technology infrastructure and application development architectures, familiarity with Agile environments, the integration of DR automation solutions, and knowledge of financial or regulatory domains would be advantageous. Familiarity with VMware vRO, ServiceNow, and Fusion is also considered beneficial for this position.,

As a Cloud Engineer - Cloud Database Migration Specialist, you will play a crucial role in leading the migration of on-premises databases to Azure while focusing on optimizing cloud infrastructure and ensuring seamless transitions. Your expertise in Azure cloud migration, and experience in Oracle, PostgreSQL, and MS SQL Server database administration will be instrumental in successfully executing database migrations to Azure. Your key responsibilities will include planning and executing migrations of various databases to Azure, utilizing cloud native services/tools and open-source tools, as well as developing custom tools for large-scale data migrations. You will design and implement database migrations with minimal downtime, ensuring data integrity checks are conducted effectively. Additionally, you will be responsible for performing tasks such as database performance tuning, backups, and recovery, while collaborating with cross-functional teams to troubleshoot and resolve migration issues. To excel in this role, you should possess at least 3 years of Azure cloud migration experience, along with proficiency in Oracle, Postgres, and MS SQL Server DBA tasks. A strong understanding of database architecture and automation tools is essential, and expertise in terraform and Azure certification is preferred. If you are a detail-oriented Cloud Engineer with a passion for database migration and a knack for optimizing cloud infrastructure, we encourage you to apply for this exciting opportunity to contribute to our team's success.,

You will be a Senior Database Administrator with 9-12 years of experience in PostgreSQL and MySQL databases. Your main responsibilities will include designing, implementing, and maintaining these databases. You will need to optimize database performance through query tuning, indexing, and configuration. Additionally, you will be responsible for managing replication, backups, and disaster recovery to ensure high availability of the databases. The role is based in Bangalore.,

As a System Administrator at our company, you will be responsible for maintaining the reliability and efficiency of our IT infrastructure. Your role will involve a variety of tasks, including installing and configuring software and hardware, managing network servers, and monitoring system performance. You will also play a key role in ensuring network security through access controls, backups, and firewalls. Additionally, you will be involved in upgrading systems with new releases and models, as well as providing technical support to end users. Your expertise will be crucial in training staff on new technologies and making recommendations for future upgrades. In this role, you will be required to maintain and administer computer networks and related computing environments, troubleshoot and resolve hardware and software issues, and manage user accounts, permissions, email, antivirus, and anti-spam systems. You will also need to monitor network performance, install and implement security programs and protocols, and ensure that the network infrastructure is operational at all times. To qualify for this position, you must have a Bachelor's degree in Information Technology or a related field, along with proven experience as a System Administrator or Network Administrator. You should also have experience with databases, networks, and patch management, as well as knowledge of system security and data backup/recovery. Familiarity with various operating systems and platforms, resourcefulness, problem-solving aptitude, and excellent communication skills are also essential requirements. Additionally, you should have experience in virtualization and cloud computing, an understanding of TCP/IP protocols and LAN/WAN configuration, and the ability to create scripts in languages like Python or Perl. Overall, we are looking for a proactive and skilled System Administrator who can effectively manage network servers, troubleshoot and resolve system issues, ensure network security, and keep our IT infrastructure running smoothly. If you possess the required qualifications and skills, we encourage you to apply for this challenging and rewarding position.,

As a Orlando-based master managed services provider (MSP), ProVal Technologies specializes in offering managed services to successful IT service providers. We collaborate with leading technology platforms to deliver 24x7 network operations center (NOC) support and remote infrastructure management. At ProVal Technologies, we are guided by our core values and are committed to providing our employees with a conducive learning environment and a clear career progression path. We take pride in fostering a culture that thrives on excellence in service delivery, continuous innovation, and employee recognition. Joining ProVal Technologies means becoming a part of an experience that will accelerate your journey towards success. If you are looking for a workplace where you can grow professionally while contributing to a team of dedicated professionals, ProVal Technologies is the place for you. As a candidate for this position, you are expected to have basic knowledge of Windows, Patching, BackUps, and NOC operations. Strong communication skills and a pleasant personality are essential for this role. The willingness to work in shifts is a requirement for this position. In addition to the qualifications mentioned above, excellent communication skills and a good personality are highly valued at ProVal Technologies. We offer various allowances including Shift Allowances, Overtime Allowance, Weekend support Allowance, as well as benefits such as Comp Off, Provident Fund, and Medical Insurance. Join us at ProVal Technologies and embark on a rewarding career journey in the dynamic field of managed services. Visit www.provaltech.com to learn more about our company and the opportunities we offer.,

NTT DATA is looking for a Core Oracle DBA - Systems Integration Advisor to join their team in BENGALURU, Karnataka, India. As a part of this role, you will be responsible for managing Oracle databases across various lifecycle environments, from development to production. This includes configuring and maintaining database servers and processes to ensure high performance, availability, and security. You will also be involved in database performance tuning, planning, deploying, and troubleshooting high-availability database environments like RAC and Dataguard. Your responsibilities will also include analyzing and resolving issues in real-time, automating processes for efficiency, providing 24x7 support for critical systems, performing maintenance activities, and collaborating with end customers, business stakeholders, and technical resources. Additionally, you will share your expertise with team members, provide mentorship, and contribute to technical discussions. To qualify for this position, you should have over 10 years of experience in Oracle 12.x/Above versions in database administration within an enterprise environment. Experience with Oracle Exadata systems, performance tuning, backups, restores, incident management, and HA/DR options for Oracle is essential. You should also be proficient in working with Linux, Windows, and Unix servers, possess excellent communication and problem-solving skills, and be able to work both independently and as part of a team in a fast-paced environment. Having experience with scripting, SQL, PL/SQL, Exadata, OEM, complex query tuning, and relevant certifications like OCA, OCP, OCM would be advantageous. A Bachelor's degree in Computer Science or equivalent is preferred. NTT DATA is a global innovator in business and technology services, serving Fortune Global 100 clients and specializing in consulting, data and AI, industry solutions, application development, and infrastructure management. As a part of the NTT Group, the company is dedicated to helping organizations navigate the digital future confidently and sustainably. If you are looking to grow your career in a dynamic and inclusive environment, apply now to be a part of NTT DATA's team.,

As a Hardware Networking professional at our organization located in Barhi, Sonipat, you will be responsible for promptly escalating hardware and systemic breakdowns to ensure minimal downtime as per the escalation process. Your role will involve handling hardware/software issues related to desktops, printers, scanners, and network devices. Additionally, you will be tasked with addressing calls related to servers, systems, printers, scanners, networks, viruses, and backups. This is a permanent position suitable for individuals with 0 to 2 years of experience. The salary range for this role is between 13,000 PM to 18,000 PM. If you are passionate about troubleshooting hardware and networking issues, providing timely solutions, and ensuring the smooth functioning of IT infrastructure, this role is ideal for you. Join our team and contribute to the efficiency and effectiveness of our organization's technology resources.,

As a Windows Team Manager at the Technology and Operations (T&O) department of the bank, your primary responsibility is to oversee the management of Windows Team and Windows servers hosted in India. Your role is crucial in ensuring the efficiency, nimbleness, and resilience of the bank's infrastructure by focusing on productivity, quality & control, technology, people capability, and innovation. Your key accountabilities include managing the Windows Team, handling Windows Server Administration, vendor management, patch management, vulnerable and security management, as well as budgeting, audit, and risk management. It is essential that you possess a good understanding of System Administration on Windows and Linux Operating System, server architecture, and management. Your day-to-day duties will involve tasks such as installation, up-gradation, and troubleshooting of Windows Operating System, managing Active Directory, DNS, WINS, LYNC, Windows Server Backup, Backup Media management, Citrix management, and troubleshooting. Additionally, you will be responsible for security management by server hardening, patch management, and vulnerability fixing. You should also have experience in ITIL processes and practices, file transfer management, SAN/NAS storage management, and basic knowledge of scripting. As a leader, you will be expected to provide ongoing support and management to department staff, mentor team members, and handle project management responsibilities. To be successful in this role, you should have a minimum of 5-6 years of experience in managing end-user support teams or equivalent IT management experience. Strong leadership skills, excellent communication, customer service, organizational, project and personnel management skills are essential. The ideal candidate should be versatile, flexible, and willing to work in a fast-paced environment with enthusiasm. In terms of education, a Graduate degree in Computer Information Systems/Engineering is required. Core competencies such as project management, decision making, problem-solving, leadership, and interpersonal communication are crucial for this role. Technical competencies include ITIL certification, experience with Windows and Linux servers, software application support, and knowledge of various banking applications and technologies. You will be expected to collaborate with various departments within the bank, supervise outsourced resident engineers and third-party service providers, and establish relationships with vendors and the central support team. If you are a motivated individual with a passion for technology and operations management, we encourage you to apply now for this exciting opportunity.,

We are seeking an experienced MySQL Database Administrator (DBA) to oversee the Performance, Tuning, Clean-up, Migration, Availability, and Security of MySQL Instances. You will be responsible for managing Clustered and Non-Clustered Configurations, Orchestrating Upgrades, Backups, Provisioning Instances, and collaborating with other teams. Your role will involve developing Database Schemas and ERDs, identifying Database issues, migrating data, and preparing documentation. Responsibilities: - Provision MySQL instances in Clustered and Non-Clustered Configurations - Ensure Performance, Tuning, Availability, and Security of MySQL Clusters - Develop Database Schema and ERD - Identify Root Causes of Database issues, perform Database Clean-up - Migrate Data between Customer and Product Databases - Prepare Documentation and Specifications - Handle common database procedures like upgrade, backup, recovery, migration - Profile server resource usage, optimize as needed - Collaborate with team members and stakeholders Skills and Qualifications: - Strong MySQL database management skills - Experience with recent MySQL versions - Understanding of MySQL storage engines (InnoDB, MyISAM) - Replication configuration expertise - Proficiency in Database Clean-up and Migrations - Knowledge of MySQL standards and best practices - Ability to write and optimize SQL statements - Familiarity with SQL features like Table Scan, Query Execution Plan - Experience in creating and managing Views - Understanding of MySQL features like Event Scheduler - Resource planning based on specifications - Familiarity with SQL/NoSQL databases (PostgreSQL, MongoDB) - Knowledge of MySQL limitations and workarounds - Proficiency in code versioning tools (SVN, Git) - DBA Certification is a plus If you have 3 to 5 years of experience in MySQL database administration, possess the required skills, and are looking for a Full-Time, Permanent position in Erode, Tamilnadu, we encourage you to apply for this Administrator role.,

You will be a Senior Database Administrator with 9-12 years of experience, specializing in PostgreSQL and MySQL. Your responsibilities will include designing, implementing, and maintaining databases in PostgreSQL and MySQL. You will be expected to optimize database performance through query tuning, indexing, and configuration. Additionally, you will manage replication, backups, and disaster recovery to ensure high availability of the databases. This position is based in Bangalore.,

The position of Cloud Engineer - Cloud Database Migration Specialist at our Service Based Company requires a skilled professional with expertise in Azure cloud migration, cloud migration tools, and extensive experience in Oracle, PostgreSQL, and MS SQL Server database administration. As the ideal candidate, you will be responsible for leading the migration of on-premises databases to Azure, optimizing cloud infrastructure, and ensuring smooth transitions. Your key responsibilities will include planning and executing migrations of Oracle, PostgreSQL, and MS SQL Server databases to Azure. You will be expected to leverage cloud native services/tools, open-source tools, and develop custom tools for large-scale data migrations. Additionally, you will design and implement database migrations with minimal downtime while ensuring data integrity checks. Performance tuning, backups, recovery, and collaborating with cross-functional teams to troubleshoot and resolve migration issues will also be part of your role. To qualify for this position, you should have a minimum of 5 years of experience in Azure cloud migration, proficiency in Oracle, Postgres, and MS SQL Server DBA tasks, and a strong understanding of database architecture and automation tools. Expertise in terraform and Azure certification would be preferred. This is a contractual/temporary job with a duration of 6 months. The benefits include health insurance, leave encashment, paid sick time, and Provident Fund. The work schedule is a day shift from Monday to Friday with a morning shift, and the work location is in person at Bengaluru/Chennai (WFO, 5 Days).,

As a Desktop Support Technician at Tesla, you will play a crucial role in providing technical support for end-users, ensuring the smooth operation of Teslas IT infrastructure. Your primary responsibilities will include troubleshooting and resolving endpoint issues, installing and supporting systems, and contributing to the day-to-day operations to facilitate Teslas global IT initiatives. You will be expected to deliver technical support for desktop applications, telephones, printers, computer hardware, mobile devices, and AV systems through phone, ticketing system, and onsite support. Your expertise in Windows and MAC environments will be essential in diagnosing and resolving computer and network issues promptly. Additionally, you will provide support for field personnel's remote communications and connectivity needs. Your role will also involve basic administration of phone systems, participation in on-call activities, and following escalation processes to ensure 24/7 support on weekdays and weekends. You will be required to exercise independent judgment, organize workflow efficiently, and stay updated on relevant policies, procedures, and products. To excel in this role, you should possess strong troubleshooting skills for PCs, workstations, laptops, and have a comprehensive understanding of Windows and OS X environments. Experience with Avaya VOIP hardware/software, ticket-based systems, IP networks, and computer imaging tools like MS SCCM/Jamf will be advantageous. Your familiarity with remote customer support, wireless configurations, and services like Backups, Active Directory, and O365 will be beneficial in fulfilling your responsibilities effectively. Furthermore, your knowledge of AV system support, excellent communication skills in English and local languages, and exceptional customer service abilities will be key in providing top-notch support to end-users. A general understanding of server computing, networking, phone setup-support, storage, virtualization, and business applications will also be valuable in your role. At Tesla, we are committed to inclusivity and providing accommodations for individuals with disabilities. If you require any accommodations during the interview process, please inform your recruiter. Join Tesla's dynamic IT Operations team in India and contribute to the advancement of cutting-edge technology in a fast-paced corporate environment.,

You will be joining Operation Blessing (OB) India as a Tech Support Engineer, where your primary responsibilities will include installing and maintaining computer hardware and software systems. Your role will involve resolving technical requests and problems efficiently to ensure smooth productivity within the organization. Additionally, you will provide support to users by identifying and fulfilling their hardware and software requirements. As a Tech Support Engineer, you will be responsible for installing necessary software and applications to facilitate workflow processes. You will also play a key role in training users on new software and technologies to enhance their efficiency and effectiveness. Furthermore, you will be involved in designing and implementing networks to support the organization's operations. Your duties will encompass performing hardware, software, and network performance tuning, as well as conducting updates and backups regularly to ensure data integrity and security. To excel in this role, you must have a strong knowledge of Windows operating systems, MS Office suite, and basic understanding of Cloud-based applications. Proficiency in programming languages such as HTML, JavaScript, and Python would be advantageous and beneficial for this position. If you have 1-2 years of IT experience and possess the required skills and knowledge mentioned above, we encourage you to apply for this exciting opportunity at Operation Blessing (OB) India.,

You are on the lookout for a highly experienced MariaDB Database Administrator (DBA) to join the team immediately in a remote capacity. As a Senior MariaDB DBA with 7+ years of hands-on DBA experience specifically with MariaDB, you will be responsible for managing, monitoring, and optimizing MariaDB database performance. Your role will involve handling backups, replication, and recovery processes while ensuring database availability, scalability, and security. Collaboration will be key as you work closely with development and DevOps teams for database integration and tuning. You will be expected to troubleshoot and resolve database-related issues efficiently. This position offers 100% remote work mode and an immediate joining opportunity. Please mention your current CTC while applying for this role.,

Job Description: As a Cloud Engineer - Cloud Database Migration Specialist at our Service Based Company, you will play a crucial role in migrating on-premises databases to Azure while ensuring seamless transitions and optimizing cloud infrastructure. Your expertise in Azure cloud migration, Cloud migration tools, Oracle, PostgreSQL, and MS SQL Server database administration will be essential in successfully executing database migrations with minimal downtime and data integrity checks. You will be responsible for planning and executing migrations of Oracle, PostgreSQL, and MS SQL Server databases to Azure, utilizing cloud native services/tools, open-source tools, and developing custom tools for large-scale data migrations. Additionally, you will design and implement database migrations, perform database performance tuning, backups, and recovery, and collaborate with cross-functional teams to troubleshoot and resolve migration issues. The ideal candidate for this role should have at least 5 years of Azure cloud migration experience, proficiency in Oracle, Postgres, and MS SQL Server DBA tasks, a strong knowledge of database architecture and automation tools, and expertise in terraform with Azure certification preferred. This is a Contractual / Temporary position with a contract length of 6 months. The role is based in Bengaluru/Chennai with Work From Office (WFO) for 5 days a week during day shift (Monday to Friday, morning shift). Benefits include health insurance, leave encashment, paid sick time, and Provident Fund. If you are a Cloud Engineer with a passion for cloud database migration and expertise in Azure, Oracle, PostgreSQL, and MS SQL Server, we encourage you to apply and be a part of our dynamic team.,

You should possess 6 to 8 years of MS SQL Server Administration experience, with a strong emphasis on Multi Tenant DB architecture. Your expertise should include Performance Tuning And Optimization (PTO) as well as building database systems with high availability and quality. Additionally, you must have a good understanding of DB Security and experience in managing Backups, Restores, and Recovery models. Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server is essential, along with proficiency in working with Windows server, including Active Directory. Your excellent written and verbal communication skills will be crucial, as well as the ability to work effectively in a team and independently. You should be flexible to work day or night shifts, possess a proactive and result-oriented attitude, and have strong organizational and planning skills. The role requires you to adapt to a rapidly changing environment, handle multiple tasks simultaneously, and collaborate with different teams as needed. Providing 24x7 support for critical production systems may be required in some cases. Possessing certifications such as MCTS, MCITP, and/or MVP would be considered a plus.,

You will be responsible for troubleshooting hardware and software issues associated with barcode scanners, printers, and handheld devices. Your primary focus will be to ensure network connectivity and maintain system uptime within the warehouse environment. Additionally, you will work closely with the operations and logistics teams to streamline IT processes. It will be your duty to implement cybersecurity protocols and data protection measures to safeguard the systems and data. Regular tasks will include performing system updates, backups, and maintenance activities to uphold system integrity. This is a full-time position with health insurance benefits included. The work shift is during the day, and the role requires you to be physically present at the work location.,

You have 6 to 8 years of experience in MS SQL Server Administration, with a strong understanding of Multi Tenant DB architecture. Your expertise includes Performance Tuning And Optimization (PTO) and building database systems of high availability and quality. You are also well-versed in DB Security, backups, restores, and recovery models. You have a good knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server, along with experience working with Windows server and Active Directory. Your excellent written and verbal communication skills enable you to work effectively in a team and independently. You are a flexible individual with a "get-it-done" personality who can provide 24x7 support for critical production systems when required. Your ability to organize and plan work independently, along with the capacity to adapt to a rapidly changing environment, allows you to multi-task and switch between different activities and teams effectively. Having MCTS, MCITP, and/or MVP certifications would be considered a plus for this role.,

Job Description Job Description: End Point Management Engineer As an End Point Management Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle users onboarding and off boarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorise incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyse recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and off boarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2+ years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours If you are a passionate and dedicated individual with a strong technical background, we encourage you to apply for this exciting opportunity.

Are you a tech-savvy problem solver with a passion for delivering top-notch IT support We are looking for an IT Support Technician to join our team and provide remote assistance to our clients. Reporting directly to the Information Technology Manager, the Information Technology Support Technician is responsible for resolving various computer and technical problems at various medical & dental offices or worksites via telephone, email remote connections or in person. MAJOR RESPONSIBILITIES: - Provide remote technical support to clients, including troubleshooting hardware and software issues, installing and configuring equipment, and resolving network connectivity issues. - Collaborate with clients to understand their IT needs and recommend appropriate solutions to enhance efficiency and productivity. - Perform routine maintenance tasks, such as system updates, backups, and security patches, to ensure optimal performance and security of IT systems. - Document all support activities, including resolutions, recommendations, and client interactions, to maintain accurate records and facilitate knowledge sharing. - Stay current with industry trends and emerging technologies to provide proactive support and innovative solutions to clients. - Responds to, reviews, prioritizes, and processes Service Desk tickets. - Strong understanding of PC hardware and software. - Experience with Ticketing system is an asset - Experience with general networking concepts, VPN - Experience supporting Corporate printers, print management, set up, scan to email functionality Requirements: - Proven experience in IT support roles, with a strong foundation in troubleshooting hardware, software, and network issues. - Solid understanding of computer systems, networks, and peripherals, with the ability to quickly learn and adapt to new technologies. - Phenomenal organizational, written, verbal, and interpersonal communication skills are a necessity - Proficiency in English at a native or near-native level is required - 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BSC degree or equivalent experience is an asset Job Types: Full-time, Permanent Benefits: - Paid time off - Work from home Shift: - Day shift - US shift Work Days: - Monday to Friday Education: - Bachelor's (Required) Experience: - IT support: 3 years (Required) Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 15/04/2025,

Primary Skills: MS SQL Server Administration: Production support, high availability configuration (AlwaysON), backups, recoveries, and security compliance. Database Design and Performance Tuning: Improving database design, indexes utilization, and queries performance tuning. Technical Leadership and Documentation: Serving as a DBA Technical Lead, developing and maintaining documentation, and ensuring delivery of assigned projects. Secondary Skills: AWS Hosting and Migration: Participating in database design, new server build, upgrade, and migration to AWS hosting. SSIS Packages: Maintaining and deploying SSIS packages per business requirements. Experience: In lieu of a degree, a combination of education and a minimum of ten (10) years of related work experience is required that provides the necessary skills and knowledge to perform all the essential job functions. Role and Responsibilities A. Key Responsibilities: Provide Database Administration production support for SQL Server Database business-critical systems. Production support of SQL Servers with AlwaysON in high availability configuration. New servers build as per BaseLine (Gold Image) and CIS benchmark. Serve as a DBA Technical Lead and Subject Matter Expert for Database projects, implementations, and tasks automation. Participate in application database design, new server build, upgrade, and migration to AWS hosting. Accountable for maintaining database backups and recoveries, and providing support for high availability systems in AlwaysON configuration. Work with developers and business users on improving database design, indexes utilization, and queries performance tuning. Develop and maintain proper documentation, including configuration specifics, and procedures for ongoing operation/maintenance. Accountable for security patching and cumulative upgrades of business-critical applications. Responsible for SQL Server Database stability, integrity, security compliance, and efficiency of the systems that support core functions of the business. Interact with senior engineers, management, vendors, and other stakeholders to identify areas of improvement. Maintain SSIS packages and perform deployments per business requirements. Accountable for ensuring delivery of all assigned projects and tasks, project implementation. Participate in the development and validation of Enterprise Business Continuity and Disaster Recovery plans. Maintain compliance with Security, Incident Management, and Change Management procedures. Maintain up-to-date knowledge of the IT industry as it relates to the technologies and processes in the Database domain, relevant organizational knowledge, and project management practices. Implement TDE, TLS 1.2, and maintain secure configuration and operation of SQL Server systems according to industry best practices. Participate in projects design discussions to ensure SQL Server Database designs are aligned with the Secure By Design philosophy, the architecture, and the current roadmap. SQL Servers version upgrades to the latest version. SSIS packages development and implementation. New servers build as per BaseLine (Gold Image) and CIS benchmark. Capacity planning. Disaster Recovery planning and execution. DB Backup/recovery implementation. Documentation. Participate in DBA on-call 24X7 support in the event of system outage or failure. B. Additional Responsibilities: Maintain compliance with all applicable federal, state, and local laws, regulations, and ordinances as well as policies, procedures, rules, and regulations applicable to the incumbent’s professional duties, responsibilities, and obligations. Educational Qualification: Equivalent combination of education and experience is considered. Certifications: Microsoft Certified: Database Administrator Associate

Role : Service Desk Engineer Experience : 2 to 4 Yrs. Shifts : 24X7 Notice Period : Immediate to 15 days Communication Skills : Good (But no MTI) As a Service Desk Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle user onboarding and offboarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorize incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyze recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and offboarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2 to 4 years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours