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Desktop Support Engineer

1 - 3 years

4 - 8 Lacs

Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Troubleshooting o365 Desktop Support IT inventory management IT Helpdesk DNS IT Support System Support vlan Remote Support Technical Helpdesk Technical Support Incident Management Support Services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Excellent communication skills and telephone manner. Knowledge and working experience in any Incident management tool. Hands-on experience in troubleshooting windows and MAC machines. 1- 3 years of experience in supporting users through phone / remote sessions. Basic DNS knowledge. Advanced O365 knowledge Creating user accounts, reset passwords, unlock account etc. in AD. Creating security /distribution groups. Basic Knowledge about Proxy server. Basic Knowledge about IP address, VLAN. Troubleshooting VPN client. Troubleshooting of MAC OS and Windows OS Troubleshooting Outlook and other software installations. Strong knowledge of Microsoft based operating systems. Basic knowledge in Antivirus software. Troubleshooting IE, Chrome, Mozilla and other browsers. Wireless Concept and troubleshooting wireless issues Please note that we're looking for immediate joiners who can come to our Noida office regularly.

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IT Services and IT Consulting

Orange CA

201-500 Employees

9 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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