Designation: Network Engineer L2Function: ServicesLocation: Gurgaon, Haryana RequirementsExperience – Min 4 YearsImmediate JoinerGood in Cisco Router and switches managing and configuration.Good in Fortinet firewalls, switches managing and configuration.Should have knowledge on SD wan setup & management Network Engineer Qualifications/Skills:Minimum 4 years of experienceBachelor’s degree in computer science, Information Technology, or a related field.Proven experience as a Network Engineer, with a focus on Level 2 support.In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.Hands-on experience with network hardware, including CISCO routers, switches, and Fortinet firewalls.Strong troubleshooting skills and the ability to analyze and resolve complex network issues.Excellent communication and collaboration skills.Ability to work independently and as part of a teamNetwork Configuration and ManagementRespond to and resolve L2 network-related issues in a timely manner.Collaborate with the technical support team to address user-reported problems.Proactively identify opportunities for network improvement and optimization.Implement changes to enhance network performance and reliability.

About the Role:We are looking for a creative and detail-oriented PowerPoint Expert to join our team. The ideal candidate will be responsible for creating impactful, visually engaging, and professional presentations that support business objectives across departments. From internal communications to client-facing decks, your designs will play a crucial role in our storytelling.Key Responsibilities:Design and create visually appealing and professional PowerPoint presentations.Transform raw data and complex information into compelling visual stories.Collaborate with marketing, sales, HR, leadership, and other departments to understand requirements.Maintain brand consistency across all presentations.Enhance existing presentations with animations, transitions, graphics, and infographics.Work on tight deadlines while maintaining high quality and attention to detail.Support in template creation, visual guidelines, and training others when necessary.Requirements:Proficiency in Microsoft PowerPoint and other MS Office tools.Strong design skills and a keen eye for aesthetics, layout, and typography.Knowledge of graphic design software like Adobe Photoshop, Illustrator, or Canva (bonus).Experience with data visualization and storytelling.Excellent communication and collaboration skills.Ability to manage multiple projects and meet deadlines.

Experience: 1-3 YearsShift: US ShiftJob Summary:The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels.Key Responsibilities:1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues.2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users.3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies.4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation.Qualifications:• Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).• Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus.• Experience: 1+ years of experience in a help desk or technical support role.Skills and Competencies:• Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues.• Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach.• Problem-Solving: Ability to analyze and troubleshoot basic IT issues.• Time Management: Ability to handle multiple requests and prioritize tasks efficiently.• Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members.

About the Role: We are looking for a creative and detail-oriented PowerPoint Expert to join our team. The ideal candidate will be responsible for creating impactful, visually engaging, and professional presentations that support business objectives across departments. From internal communications to client-facing decks, your designs will play a crucial role in our storytelling. Key Responsibilities: Design and create visually appealing and professional PowerPoint presentations. Transform raw data and complex information into compelling visual stories. Collaborate with marketing, sales, HR, leadership, and other departments to understand requirements. Maintain brand consistency across all presentations. Enhance existing presentations with animations, transitions, graphics, and infographics. Work on tight deadlines while maintaining high quality and attention to detail. Support in template creation, visual guidelines, and training others when necessary. Requirements: Proficiency in Microsoft PowerPoint and other MS Office tools. Strong design skills and a keen eye for aesthetics, layout, and typography. Knowledge of graphic design software like Adobe Photoshop, Illustrator, or Canva (bonus). Experience with data visualization and storytelling. Excellent communication and collaboration skills. Ability to manage multiple projects and meet deadlines. Show more Show less

Designation: Network Engineer L2 Function: Services Location: Gurgaon, Haryana Requirements Experience – Min 4 Years Immediate Joiner Good in Cisco Router and switches managing and configuration. Good in Fortinet firewalls, switches managing and configuration. Should have knowledge on SD wan setup & management Network Engineer Qualifications/Skills: Minimum 4 years of experience Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Network Engineer, with a focus on Level 2 support. In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN. Hands-on experience with network hardware, including CISCO routers, switches, and Fortinet firewalls. Strong troubleshooting skills and the ability to analyze and resolve complex network issues. Excellent communication and collaboration skills. Ability to work independently and as part of a team Network Configuration and Management Respond to and resolve L2 network-related issues in a timely manner. Collaborate with the technical support team to address user-reported problems. Proactively identify opportunities for network improvement and optimization. Implement changes to enhance network performance and reliability. Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Show more Show less

Job Title: Sales Specialist - HPE Location: Noida (Sec- 132) Experience: 3+Years Job Summary: The Sales Specialist is responsible for driving sales of HPE products, including data solutions, servers, and networking equipment, within assigned territories. The role involves identifying and cultivating new business opportunities, maintaining relationships with existing customers, and achieving sales targets. Key Responsibilities: • Understanding client needs and business requirements to provide customized solutions through presentations and proposals. • Highlighting customer pain points, handling objections, and justifying ROI to outperform competition. • Preparing commercial offers, presentations, proposals, functional specifications, and business analyses. • Maintaining key relationships with OEMs and Distributor and meeting business targets. • Mapping territory and market segmentation to identify new customer groups. • Reviewing and interpreting competition to inform marketing strategies and decisions. • Ensuring a close loop between customer, organization, and OEM. • Building and maintaining relationships with OEM account managers and channel management. • Identifying and networking with prospective clients, generating business from new accounts, and achieving consistent profitability. • Initiating contact with potential customers to develop leads, and market products and services. • Ensuring maximum customer satisfaction by meeting performance and quality norms. • Maintaining sales for cloud business and handling objections, including data recovery solutions for various media storages. • Establishing channel partners or franchises for data recovery services and software in different verticals and cities. • Visiting old and new clients and channel partners for account management. • Tapping into new corporate areas and adding new B2B clients. • Developing strong relationships with strategic clients and industry partners. • Providing product updates and technical advice to clients, explaining the business benefits of solutions.• Presenting company products to clients, showcasing the value and supporting the business case for total cost of ownership. • Collaborating with the sales team to develop selling strategies within target accounts, creating and delivering effective presentations and sales tools, and closing new deals/opportunities. • Focusing on sales of data solutions, servers, and networking equipment. Qualifications: • Bachelor’s degree in business, Marketing, or a related field. • Proven experience in sales, preferably in the technology or IT industry. • Strong knowledge of HPE products and solutions, including data solutions, servers, and networking. • Excellent communication and negotiation skills. • Ability to build and maintain relationships with customers. • Proficiency in CRM software and Microsoft Office Suite. Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in start date-26-May-2025 to 30-May-2025 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in start date-26-May-2025 to 30-May-2025 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in start date-26-May-2025 to 30-May-2025 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Key Responsibilities: Plan, execute, and optimize digital marketing campaigns aligned with overall company-level objectives. Manage email marketing initiatives Create and manage social media content across platforms (Instagram, Facebook, LinkedIn, etc.) to drive engagement and enhance brand visibility. Design visually appealing graphics and creatives for daily posts and digital campaigns using tools like Canva Edit short-form videos and reels to suit platform trends and brand tone. Brainstorm innovative ideas and campaign themes for digital marketing activities. Collaborate with the internal team to execute campaigns and meet deadlines. Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Job Title: Sales / Business Development – Public Sector Location -Delhi NCR Experience: 2–5 years Travel Requirement: Yes (Limited to Northern Region only) Education: B.Tech / Graduation in IT or related field; MBA preferred Preferred : Immediate joiner Job Overview: We are seeking a dynamic and results-driven Sales / Business Development professional to drive business growth in the Public Sector / Government / Ministry segment. The ideal candidate will have prior experience in government sales, tendering processes, and strong knowledge of IT solutions including Cyber Security, Hybrid-IT, and IT Infrastructure. Key Responsibilities: • Drive sales and business development initiatives in Public Sector Units (PSUs), Ministries, and Government Departments . • Manage the end-to-end tendering process , including GeM bids, tender document management, and compliance with government procurement processes. • Develop and execute account strategies to achieve revenue targets. • Identify and qualify opportunities for solution selling in Cyber Security, Hybrid IT, and IT Infrastructure. • Build and maintain a strong sales pipeline/funnel for consistent revenue growth. • Foster long-term customer relationships and ensure customer satisfaction. • Work closely with OEMs for server, storage, networking, security, and cloud solutions. • Cross-sell and up-sell to existing accounts to maximize value. • Collaborate with internal technical and delivery teams to propose end-to-end system integration solutions. • Prepare compelling proposals and presentations tailored to client needs. • Stay updated with industry trends, competitive landscape, and technology advancements. Required Skills & Qualifications: • Proven experience in Public Sector / Government Sales , with understanding of ministry and PSU procurement processes. • Strong background in enterprise solution sales including Cyber Security Products, Hybrid IT, and IT Service Management. • Hands-on experience with government tender portals , including GeM. • Technical understanding of Data Centre products such as servers, storage, switches, networking, and cloud. • Excellent communication, negotiation, and presentation skills. • Self-motivated with the ability to handle multiple priorities and meet deadlines. • Well-connected with leading OEMs and industry stakeholders. Preferred Background: • Prior roles in System Integration , Product Sales, or Channel Management in the IT Infrastructure domain. • Familiarity with public sector digital transformation initiatives Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Location- ATS Bouquet, 501, 5th Floor, Tower C, ATS Bouquet, Sector 132, Noida – 201308 Walk-in timing-11:00 AM-5:00 PM Show more Show less

Job Title: Graphic Designer Location: Noida Job Type: Full-Time Job Summary: We are looking for a talented and creative Graphic Designer to join our team. The ideal candidate will have a strong portfolio showcasing their design skills, a passion for visual storytelling, and proficiency in industry-standard design tools. You will collaborate with marketing team to produce visually compelling designs that align with our brand identity and objectives. Key Responsibilities: -Design and produce a variety of marketing materials, including social media graphics, brochures, posters, banners, and email templates. -Create and refine brand assets. -Collaborate with cross-functional teams to conceptualize and execute creative projects. -Stay updated on design trends, tools, and techniques to deliver fresh and innovative content. -Manage multiple projects and meet deadlines without compromising quality. -Prepare files for print and digital distribution, ensuring accuracy and adherence to technical requirements. Required Skills and Tools: -Proficiency in graphic design software such as: Adobe Photoshop, Adobe Illustrator & Corel Draw. Canva (for quick and collaborative designs). -Basic knowledge of motion graphics tools (e.g., Adobe After Effects, Premiere Pro) is a plus. -Strong understanding of typography, color theory, and layout principles. -Familiarity with web design principles and tools (e.g., Adobe XD, Figma).Qualifications: -Bachelor’s degree in Graphic Design, Visual Arts, or a related field. -A strong portfolio demonstrating a variety of design styles and projects. -Excellent communication and teamwork skills. -Attention to detail and ability to take constructive feedback. Show more Show less

Experience: 1-3 Years Shift : US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Show more Show less

Designation: - ML / MLOPs Engineer Location: - Noida (Sector- 132) Key Responsibilities: • Model Development & Algorithm Optimization : Design, implement, and optimize ML models and algorithms using libraries and frameworks such as TensorFlow , PyTorch , and scikit-learn to solve complex business problems. • Training & Evaluation : Train and evaluate models using historical data, ensuring accuracy, scalability, and efficiency while fine-tuning hyperparameters. • Data Preprocessing & Cleaning : Clean, preprocess, and transform raw data into a suitable format for model training and evaluation, applying industry best practices to ensure data quality. • Feature Engineering : Conduct feature engineering to extract meaningful features from data that enhance model performance and improve predictive capabilities. • Model Deployment & Pipelines : Build end-to-end pipelines and workflows for deploying machine learning models into production environments, leveraging Azure Machine Learning and containerization technologies like Docker and Kubernetes . • Production Deployment : Develop and deploy machine learning models to production environments, ensuring scalability and reliability using tools such as Azure Kubernetes Service (AKS) . • End-to-End ML Lifecycle Automation : Automate the end-to-end machine learning lifecycle, including data ingestion, model training, deployment, and monitoring, ensuring seamless operations and faster model iteration. • Performance Optimization : Monitor and improve inference speed and latency to meet real- time processing requirements, ensuring efficient and scalable solutions. • NLP, CV, GenAI Programming : Work on machine learning projects involving Natural Language Processing (NLP) , Computer Vision (CV) , and Generative AI (GenAI) , applying state-of-the-art techniques and frameworks to improve model performance. • Collaboration & CI/CD Integration : Collaborate with data scientists and engineers to integrate ML models into production workflows, building and maintaining continuous integration/continuous deployment (CI/CD) pipelines using tools like Azure DevOps , Git , and Jenkins . • Monitoring & Optimization : Continuously monitor the performance of deployed models, adjusting parameters and optimizing algorithms to improve accuracy and efficiency. • Security & Compliance : Ensure all machine learning models and processes adhere to industry security standards and compliance protocols , such as GDPR and HIPAA . • Documentation & Reporting : Document machine learning processes, models, and results to ensure reproducibility and effective communication with stakeholders. Required Qualifications: • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field. • 3+ years of experience in machine learning operations (MLOps), cloud engineering, or similar roles. • Proficiency in Python , with hands-on experience using libraries such as TensorFlow , PyTorch , scikit-learn , Pandas , and NumPy . • Strong experience with Azure Machine Learning services, including Azure ML Studio , Azure Databricks , and Azure Kubernetes Service (AKS) . • Knowledge and experience in building end-to-end ML pipelines, deploying models, and automating the machine learning lifecycle. • Expertise in Docker , Kubernetes , and container orchestration for deploying machine learning models at scale. • Experience in data engineering practices and familiarity with cloud storage solutions like Azure Blob Storage and Azure Data Lake . • Strong understanding of NLP , CV , or GenAI programming, along with the ability to apply these techniques to real-world business problems. • Experience with Git , Azure DevOps , or similar tools to manage version control and CI/CD pipelines. • Solid experience in machine learning algorithms , model training , evaluation , and hyperparameter tuning Show more Show less

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Show more Show less