Deputy Manager | Sourcing & procurement | Hyderabad | Supply Chain & Network Operations

Job Description

Job requisition ID :: 82743 Date: Jun 10, 2025 Location: Hyderabad Designation: Deputy Manager Entity: Deputy Manager will be responsible for ensuring completion of delivery of day-to-day activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the ‘Team Lead’ for the Procurement function. Key responsibilities for the Deputy Manager will include: Seamless day-to-day delivery of Procurement activities/sub-processes/processes Supporting Procurement ‘Tower Lead’ in reporting to senior internal and client stakeholders (per cadence/as required) Monitoring performance against delivery SLAs / KPIs Leadership of junior Procurement team members (~20 to 40 team members) 2) Principal Accountabilities Primary Responsibilities Supporting Actions Service Delivery Own & manage the delivery of Procurement activities on a day-to-day basis. Reviews and approve transactions, as required by process workflows. Monitor volumes and other key metrics to track performance against SLA / KPIs Regular review of process documentation (SOPs, process maps and desktop procedures) and ensuring regular updates with any process changes Lead resolution of risks / issues and reports to Procurement ‘Tower Lead’ periodically on escalations required Operational Excellence Promote process excellence around end-to-end Procurement processes. Drive process standardization and improvements / transformation projects. Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics. Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required Change Management Support Procurement ‘Tower Lead’ in driving change management for transformational initiatives. First level review of updates to process documentation (SOPs, process maps, desktop procedures etc.) and support approval process with internal and client stakeholders Governance Support Procurement ‘Tower Lead’ in review of process performance with relevant stakeholders. Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders People Management Build relationships with internal and client stakeholders. Resource & performance management for reporting team Actively drive hiring of junior practitioners Client interfacing skills 3) Attributes Required Qualifications B. Com / BBA / BMS or similar three-year graduate course M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience Experience: 9-14 years of previous work experience Advanced knowledge /subject matter expertise of Procurement processes and applications End-to-end accounting and finance process knowledge Excellent team management and client stakeholder management skills Effective communication, problem solving and analytical skills Experience in MS Office and other computer applications (preferred) Prior experience in BPO sector (preferred)