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Deputy Manager - Activity Business

Deputy Manager - Activity Business

Bajaj Finance

2 - 3 years

4 - 8 Lacs

india belgaum

Posted:1 day ago| Platform:

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Skills Required

finance negotiation portfolio management business expansion compliance data management risk management governance travel governance & compliance sales education insurance relationship management business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deputy Manager - Activity Business
Job Purpose
This position is open with Bajaj Finance Ltd.

Achieving & exceeding business goals and targets for Rural Two Wheeler Loans.

Managing and grooming the team to achieve their respective targets.

Duties and Responsibilities

Achieving & exceeding business goals and targets for Rural Two Wheeler Loans.

Creating a strong and compliant sales culture to drive business.

Sales force management, data management, and efficient use of call center leads.

Dealer visits along with sales manager/FOS.

Portfolio management with a focus on 99% zero bucket collections.

Maintaining FEMI at 9% across location and span.

Monthly 5 days of location travel.

Ensure team's adherence to sales governance and compliance processes.

Adherence to customer delivery TAT.

Ensure implementation of promotional plans and contests; suggest new and innovative promotion plans for the area of work.

Recruiting and retaining high performers.

Team management and grooming of the team to achieve their respective targets.

Managing the delinquency of the business sourced to ensure health of portfolio.

Excel and PowerPoint presentation knowledge and skills.

Daily review with ABSM regarding projections and activity plan for the day.

Reviews with ABSM on projection versus delivery daily, to spur planning for the next day.

Ensure execution of the defined activity plan for customer visits by the team during the day.

Assist in collections in HTS cases for buckets X and 1, as well as higher buckets.

Provide feedback to under-performing team members; seek to understand causes and provide timely and appropriate input and support.

Nominate team members for rewards and recognition commensurate with their achievements; appreciate team members appropriately in internal forums as relevant.

Resolve issues regarding documentation.

Decide on approaching customers from risk-prone geographical areas and profiles, and stop approaching specific profiles based on delinquency patterns.

Plan for business expansionidentify and map new areas, including fraud likelihoods, derive projections; share and discuss with branch teams and ASSCs; take inputs to make action plans clear; share projections, action plans, and budgets with RSM, seeking approval.

Cascade finalised plans received from RSM to the team; derive aligned short-term performance benchmarks such as DRR; plan with team to achieve them.

Periodically monitor team on productivity metrics; assist in resolving issues; monitor month-on-month productivity, WIRR, insurance penetration, CC and CW lead penetration.

Shortlist from among initial candidate lists, make recommendations of known candidates; conduct initial interview with shortlisted candidates, providing comments as per format and recommendations.

Review and discuss achievement with team periodically; conduct mid-year and annual performance reviews per team member, providing feedback for their improvement.

Major Challenges

Team management.

Retention of front line sales force.

Maintaining consistent delivery of high performance.

Attrition (on roll & off roll).

Required Qualifications and Experience

Education: Graduation / MBA

Experience:

Graduation with 4 to 6 years or MBA with 3-4 years of relevant experience.

Demonstrated success & achievement orientation.

Strong analytical skills to drive channel performance and profitability.

Strong bias for action & driving results in a high performance environment.

People & relationship management skills.

Excellent communication and negotiation skills.

Affirmative in nature, strong leadership skills, clarity of thought, and perseverance.

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Deputy Manager - Activity Business