Deputy General Manager

As the Deputy General Manager of Quality Assurance, you will be responsible for overseeing the execution of quality assurance activities, collaborating with internal and external stakeholders to maintain high product quality, and representing management in regulatory audits, customer communications, and quality-related matters. Key Responsibilities: - Review, approve, and ensure alignment of key quality management system documents with relevant ISO standards and regulatory guidelines. - Drive continuous improvement and ensure full implementation and maintenance of the Quality Management System (QMS) across the organization. - Ensure adherence to statutory, legal, and international quality standards, ensuring compliance with current regulations. - Act as the primary point of contact for external audits and regulatory inspections, managing audit preparation, execution, and follow-up actions. - Establish a quality-focused culture within the organization, aligning all departments with quality objectives and best practices. - Encourage employee engagement in quality-related activities and maintain quality standards at all operational levels. - Represent management for quality assurance, handle customer queries, complaints, and provide necessary documentation in compliance with quality standards. - Lead internal and external audits, ensuring compliance with QMS and regulatory standards, and address audit observations, implementing corrective and preventive actions promptly. - Manage risk assessments, identify opportunities for continuous improvement in quality management systems. - Approve and oversee batch releases, including compliance with quality and regulatory standards. - Approve change control processes, deviations, investigations, and corrective actions to mitigate risks. - Implement and monitor CAPA initiatives to address quality issues and drive continuous improvement in processes, products, and systems. - Ensure integration of safety, environmental, and health guidelines into quality management practices. - Provide leadership and mentorship to the Quality Assurance team, fostering professional development and ensuring adequate training on quality systems, procedures, and standards. Education Qualification: - Bachelors degree in Pharmacy, Chemistry, Life Sciences, or related field. Experience: - 10-15 years of experience in Quality Assurance, with at least 5 years in a leadership role. - Experience in QMS implementation, audits, and customer interactions within regulated industries. - Strong leadership, problem-solving, and decision-making capabilities. - In-depth knowledge of ISO standards, GMP, and regulatory compliance. - Ability to manage multiple projects and ensure timely, quality-focused delivery.,