Deputy Area Manager - Business Loans - Indirect

5 - 6 years

6 - 10 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Deputy Area Manager - Business Loans - Indirect 
 Job Purpose 
This position is open with Bajaj Finance Ltd. An effective communicator with exceptional relationship management skills and the ability to relate to people at all levels of business and management. This role requires collaborative work within a multi-disciplinary team environment.  Duties and Responsibilities 
  • Oversee system enhancement, design, development, testing, and rollout with stakeholders such as COE, IT, and Operations.
  • Ensure delivery of volume from service channels, including cashier and call center service.
  • Drive business from new channels such as digital platforms and CIBIL watch.
  • Provide daily system and process support to the sales team.
  • Prepare and distribute daily business MIS reports.
  • Calculate and roll out monthly incentives.
  • Calculate and roll out contests.
  • Liaise with HR for activities such as rewards and recognition, auto promotion, IJP rollout, and annual/mid-year performance management closure.
  • Track and manage on-roll and off-roll headcount and productivity.
  • Coordinate with the Risk team for offer generation and policy changes.
  • Conduct classroom and telephonic training for new enhancements or changes in products/processes.
  • Allocate monthly offer base to sales and call center teams.
  • Organize business meetings such as ZSM/RSM meets and contest-based trips.
  • Manage portfolio metrics, focusing on early delinquent case collections and EWS location management.
  • Manage vendors, ensuring timely onboarding and payout calculations.
  • Provide monthly inputs for SMT reporting and deck preparation.
  • Provide annual inputs for LRS and AOP deck preparation.

  •  Major Challenges 
  • Addressing major system issues and turnaround times for resolution.
  • Managing frequent system changes.
  • Rolling out new system enhancements and customer communication across channels.

  •  Decisions 
  • N/A

  •  Key Interactions 
     Internal Clients 
  • Engage with internal departments such as COE, Sales, Marketing, Credit, Operations, RCU, Collections, and Compliance.
  • Coordinate with HR for various activities.

  •  External Clients 
  • Map market competition and practices.
  • Meet with external vendors in conjunction with IT.

  •  Dimensions 
     Financial Dimensions 
  • Achieve business targets for fee, insurance, and rate as per set targets.

  •  Other Dimensions 
  • Total Team Size0 to 2
  • Number of Direct Reports0 to 1
  • Number of Indirect ReportsN/A
  • Number of Outsourced Employees0 to 2
  • Number of Locations1
  • Number of Products1

  •  Required Qualifications and Experience 
  • Establish and maintain professional networks with subject matter experts.
  • Track and maintain business profitability by ensuring all metrics are in control to achieve business targets.
  •  Culture Anchor: 
  • Work Hard – Consistently puts in effort, plans, and tracks daily progress to achieve targets.
  • Execute with Rigor – Takes responsibility for meeting targets with focus and effort.
  • Own It – Maintains honesty and fairness in all interactions in line with organization policies.
  • Act with Integrity.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune